Category: | Auto Insurance Agency |
Address: | 2488 Foothill Blvd, #A, La Verne, California 91750 |
Phone: | +1 909-392-1444 |
Site: | aaa.com |
Rating: | 4.5 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 10AM–2PM Closed |
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lydsososidskkkdkddik3oskdodkdkia Bonson
I had Mercury prior to AAA and due to lower cost I changed agency. When calling Mercury I could always get a hold of my agent and discuss needs, issues or get a response via email very quickly! I have not had the same customer service since I switch to AAA. All you get is a computerized system that will transfer you but you cannot get to a live person! If I send an email/ phone message I will maybe get a response in same day or NOT! IF I call my agent on either office phone or cell I cannot get a response even if I leave a message! I have 3 cars and 2 houses insured under AAA. I am trying to add another car and cannot get it done. If I still had Mercury it would have been a simple call and DONE!!!! Lower cost does not mean better!!!!!
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Cody Teunisse
This location is a great one stop shop for your travel and vehicle needs. I walked in and renewed my membership and then was handed off to the dmv side of the building. Overall the personnel are kind, knowledgeable and professional. When going to the DMV for tasks usually involves minimum a 30 to 60 minute wait, the helpful folks at the AAA were able to get me in and out in an hour or less. For this I give a 5 star "Triple A" rating. The main website does lack in easy navigation for simple I formation but that is a task for the Web design team.
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Antonio Lossio
Dani the AAA agent was so nice and helpful. She helped us with DMV services, and was patient with our undecisiveness about our license plate. She even showed us examples of what it would look like.
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Abraham Ortega
One of the employees, Christopher Martinez to be exact had great customer service. He was very nice and at the end helped us save money in auto and house insurance. He gives AAA a good image.
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Rulon Heaton
What are the hours M-F & Sat. ? The hours should be prominently shown on your local web site. The one star rating has nothing to do with the personell. They are 5 star people.
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Linda Crawford
Visit Liz in the travel department. Very knowledgeable and super friendly.
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Christopher Conover
Much better than going to the dmv! They also have great travel agents.
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Brittany Jensen
Friendly fast customer service!
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Joe Villa
Fast friendly