Category: | Insurance Agency |
Address: | 6552 State St, Murray, UT 84107 |
Phone: | +1 801-262-5200 |
Site: | geico.com |
Rating: | 3.3 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–1PM Closed |
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Davis Grove
My girlfriend and I went camping over the weekend and had a great trip. My car was doing great no problems whatsoever all weekend. That was until we where heading home. My car just crapped out on me without and warning or lights on the dash. We where still two and half hours away with about 200$ between us. Long story short I called Geico and told them I needed road side assistance. Took the truck a bit to get to us. Mainly because the directions they gave the driver where 30 miles off. But when that happened they bumped the coverage from 130 miles to 166!! We only ended up having to pay 70$ with tip to get her back home, which was about 180 miles. Great experience on both ends. Big shout out to James at Central Utah Towing and Recovery and their great service.
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Jeremy Wright
Terrible customer service when dealing with claims. Everyone I spoke with tries to blame another department and contradict one another. DO NOT do business with this company. The amount I saved on my policy by doing business with them is not worth the wasted time in trying to actually work with them. When it comes time for them to actually work a claim (the first claim I have had since I started with them 3 years ago) they show why they cost less. Pay the extra couple dollars a month to work deal with an ethical company.
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Ammie Hickman
Everyone knows that Geico is a great company, but what I really love is the service that I get whenever I call or visit his office. Everyone in the office seem so happy and friendly. Melissa, Jonathan, Jodi, and all the rest take such good care of me… I will never go anywhere else and would definitely recommend them to family and friends… In fact… I have! I read a couple of the reviews on here, and it was kind of sad because they were about Geico in general, not my agents office. My agent is awesome!
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Brent Calton
stay away , 1 car your the same as everyone else , talk full coverage , i was there for 7 years , i asked to be reviewed every 6 months , no , there is no lower than what you have. when i was canceling then they wanna meet it , bleeding their customers is what i see , for what i was paying , my new company also added a newer eclipse , fuul coverage and still i am under what i was paying with them
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Allison Wulle
Great customer service. I setup my policy with the local office and they were so helpful and were able to answer all my questions plus determine what was best for me. I have called other insurances to get a quote and this office by far has been the best when it comes to customer service and help. I highly recommend using them! you guys and girls in Murray rock
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Mike DeGraff
I agree. Totaled my car, do not work with you. Should not be in business and they are taking advantage of people. I have had an open claim now that they have not taken care of for over 8 months and nothing. I have had zero progress. This is wrong and I have been unemployed with them towing my car and not giving me anything to deal with this. Shut them down.
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Tammy Will
I received the best service! Deanna Baldwin is an amazing agent with alot of patience! My account was screwed up and problems with the PC , She was patient and very pleasant , she took the time to explain as well as to apologize for the wait. It is nice to receive old fashion good customer service!! So if you need a rep ask for Deanna in Murray!
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Linda English
I want to commend Jodi Peterson for her professionalism and follow-up. Jodi made certain all my questions were answered as I considered changing my insurance company. What a value this representative added to the Rex Olson Murray, Utah office. I am pleased with all areas of service she provided helping me with my new policy/coverage.
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linda pedersen
My insurance agent Christine was such an amazing agent!! She helped me when my husband past on. She helped me with my home and car insurance, I was a wreck at the time but she was so patient with me through all my tears she managed to take care of all my needs. I will be forever grateful to her!! Best agent EVER!!!
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Daniel Osguthorpe
Jody is a complete bad ass. I have called around for a week to get new insurance and being under 25 and a single male everyones rates were over 125 dollars more than what I ended up with using Jody and Geico.... all it took was one phone call with Jody and she got me taken care of! awesome customer service
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Kelly Green
I have had a terrible experience with the claims department at Geico. They went back on what they said they were going to cover and did not give good service. I have been a customer for over a year and now I am going to be looking for a new insurance provider.
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Jaker c
i have been with geico for 15 years well they decided to add a person on my policy without tell me i ask them to take her off they wont this is dishonest and wrong before choosing a insurance co think twice this co is dishonest and money hungry
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vicki Lais
Jodi Peterson helped me and was so sweet and helpful. Never has it been so painless to get insurance taken care of. She did not overwelm me with too many options. Thank you Jodi I seriously appreciate your help tonight. - Vicki
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Andy McDonald
After purchasing a policy they informed me that they would contact the DMV and apparently never did so. Now my registration is revoked and they refuse to give me any kind of discount on my next premium.
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Kristina Schramm
Over charged for years, found out today that there is better out there and better coverage. Insurance companies rarely do what they are supposed to anyway but this just adds salt to the wound
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JoLin Bailey
Best office and customer service I have experienced in a long time. Jodi was so professional and knew what and I needed and got me the best deal. Thanks for the best experience all.
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corbin olsen
Rude over the phone, my wife was upset after talking to them. I get my licence back in five years and they said call back in five years and hung up. Never use them again
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Steve Smith
I am a Geico customer and have had excellent service from the local Geico office. The employees are very friendly and are always willing to go that extra mile for me.
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Rob Bart
Stopped in for price quote online. Jodi Lynn agent very friendly and knowledgeable about saving me money. Walked out with new insurance and very very happy customer.
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Christian Neral
Jody Peterson did a phenomenal job working with me to get my rates lowered. The entire office was persistent in reaching out to me and friendly when we got in touch.
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Mick Krussow
Geico marketing has driven me completely insane!!! I would gladly pay 15% more!!! Somebody send this freshman year show-and-tell student back to the drawing board.
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Lauren Palmer
My husband and I went to start a new plan and Kathy was so helpful! She answered all our questions and made sure we were getting what we wanted.
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Kallie Tueller
Jodi has the best customer service and I would recommend her to anyone who asks. She makes every experience positive and happy. She is AMAZING!
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Heather Parks
Melissa Yenny was awesome in helping me figure out my insurance issues. She is extremly knowledgable and quick in getting me what I needed.
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Jesus Aguilar
I asked my Teacher what the meaning of life was, and she said that if I switched to Geico I could save 20% or more on my car insurance
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Jay Yenny
The staff at Rex Olson was very friendly and responded to my inquiries quickly and professionally. I highly recommend these folks!
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Fred Yao
Expensive but the agent there are super nice! They gave me helpful suggestions. So I ended up having Allstate instead :)
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cory peterson
Jody got me set up quick and easy and saved me $35 a month on my auto insurance. 10/10 would call again.
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Rebecca Spann
We have been with geico for two yrs and we LOVE them! They get claims done fast and easy with 0 hassles
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Tamie Shakespeare
You never know your insurance company until you have a claim. Never again will Geico be my provider.
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Jason Christiansen
Zack was very helpful and explained my quote in detail! Great customer service
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austin taylor
Great quote the first time. The second quote different car a little higher
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Travel Car Service
Trash Company rob people and the people who work there are few idiot......
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Jay Alexander
Jody in the Murray office did an excellent job of helping setup my policy
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Holly Davis
The customer service is excellent and everyone is always helpful.
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Eric Chairez
Its a great auto insurance they always treat you with respect
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John Hickman
Great service. Great staff. Great agent! (Great rates too
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Dianna Baggett
Jodi Peterson was informed and helpful- great rates
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Jordan Gibby
As bad as speaking with Comcast customer service.
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Gabrielle Heffington
Very helpful with what i needed.
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Jon Butler
Good customer service
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What am i doing now? idania
Awfull services