Category: | Insurance Agency |
Address: | 100 E Royal Ln, Irving, TX 75039 |
Phone: | +1 214-838-5500 |
Rating: | 4.7 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed Closed |
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Ryan T
Allison James has been nothing but the best in all of her interactions. She is very quick with responding to my questions and helping me change my policies. I go through 3-4 different vehicles a year and I can honestly say I have developed a wonderful relationship with your company, especially Allison, as she always has everything I need when I ask for it. I have referred several friends and family to your company over the last several years because of this exceptional customer service.
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Ashley Thatcher
My husband and I have been very happy with the attentiveness and professionalism we have experienced when we contact TWG. Other insurance companies we have had in the past have not been nearly as personal. We have (thankfully!) not had to put our coverage to the test yet, but we are confident that, should we have to do that, we will be guided to a favorable outcome. Thank you!
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David Feher
Rocio Bradley was most courteous and knowledgeable and when she had to check with the insurer, I was only on hold for a minute. She seems VERY knowledgeable about her products and pricing and I was treated with the utmost in respect and courtesy. She did not attempt to rush the conversation and treated me like I was the most important thing to her at the time. Thank you!
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Candace Azevedo
In all of my interactions with Robert Farish at TWG, he has been prompt in returning my calls, professional, considerate, friendly, and makes something that would usually be unpleasant for me much easier and enjoyable. He is knowledgable about what he does and I feel confident that whenever I work with him he keeps my best interests in mind. Thanks Robert!
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A Private User
"Patricia was the agent that helped us. She was Friendly, knowledgeable and professional. She made us feel like we were working with a friend. In todays competitive marketplace that is so very important. The Personal, caring, efficient service that we experianced with twg was refreshing. And you saved us a bundle ! Thank you."
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Claire Angelique Nolasco
Johnny Preston was very helpful in terms of providing me the best quote on home insurance. He explained everything to me every step of the way and was prompt in his response to my questions. I loved talking with Johnny Preston and I would surely recommend my friends to him and to TWG!
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Forrest Sealey
"Johnny Preston did a great job getting me set up. I believe the real test is if and when I have a claim. Ask me then how much I like TWG. Right we are still in the Honeymoon period. I do recommend getting a quote. He worked hard, was very professional and pleasant to work with ;-}"
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Arnold Gendelman
Team TWG is always prepared acquiring the intelligence, tools, and training to execute the plan. They listen, think, make good decisions, understand what drives the customer, me, with recognized value of experience communicate using all of your resources.
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A Private User
Usually shopping around for insurance is very tiresome, but with TWG they did most of the work for us! Everyone we spoke with was very knowledgable and professional! I would reccomend them to anyone (and already have!).
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Mark Szafran
Matthew Hunt was a great guy, very helpful, and very knowledgeable. He was able to find us a great price on our homeowners insurance ($500 less than any other company), while keeping our auto rates the same.
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Abi S
The Associate who helped me was very knowledgeable and helpful. She took the time to explain my options and help me get what I needed. This is the same experience I have every time I call or email TWG.
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Carol White
I have had TWG insure 2 of my properties in Texas. Any questions I have had are promptly and confidently answered. The custimer service is excellent and I feel assured that my properties are protected.
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Peggy Debruge
Mr. John Davis at TWG Insurance was knowledgeable, very upbeat, answered all of my questions, and pleasantly called me back when I did not have enough time to discuss things.
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Suzan Jenkins
The agent was very informative about my situation and explained everything in detail of what to expect while processing my claim. Very Happy with the Service and Fast!
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Alexandru Sherfield
I had to switch insurance carriers at the last minute before my closing and you guys did a really good job helping me out quickly and finding a good deal.
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Jill Lang
We have been with them for over 10 years. Left GEICO and saved $400 a year. When we had a claim after a hail storm and it was as easy as pie.
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Katie Wilkerson
Patrick Collins went above and beyond trying to search for a better auto insurance premium! I really appreciate his help.
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A Private User
Service is impeccable! Hands down the best company to work with for auto/home/business!
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A Private User
Totally imcompitent. Does it really take two months to change my address?
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Dawn Williams
Quick polite service at a great price. What more can you ask?
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Megan Bailey
Great experience! A true one-stop shop!