Category: | Insurance Agency |
Address: | 510 Hacienda Dr #108b, Vista, CA 92081, USA |
Phone: | +1 760-354-7579 |
Site: | freewayinsurance.com |
Rating: | 2.8 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–5PM Closed |
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Rene N
They are not honest. Please stay away from them even though they might make you feel like you are getting the best deal out there. First, they charge you a fee every time you want to make a change to your policy. I went there to add a new car to my policy, and they would not do it. They lied to me by saying that my new car could not be added to my old policy because it is an expensive. I called the insurance company, and they said that it was not true. Freeway did it because the girl was trying so hard to sell me a new policy. Instead of adding my car to my old policy, she insisted on trying to sell me a new policy while even though I already have an active policy. I called their supervisor to notify him about the situation. He told me that yes they could add my new car to my old policy, but It will cost me $200.00 just for processing fee without the extra insurance amount. He told me that It is better to buy a new policy. I know that they are bunch liars always finding ways to force to buy unnecessary stuffs. I did not buy a new policy. Once my policy expires, I will never use them again.
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Kaela Erving
I was contacted saying I could receive a lower rate for my insurance-which I took them up on. 6 months later, the old insurance company I had sends me a letter stating I owe them for the premium! Freeway was suppose to cancel my other insurance but apparently never did! When I called them about it, I was hung up on.
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Kenny Ponce
The worst experience and I had. My people please do not be fooled by these people, varato is expensive ......
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sophie rhodes
The vista location is very good! The agents do an amazing job. I have been going to this location for some time now and my agent Giselle is very understanding and will answer any questions I have. She is very professional and pleasant to deal with.
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BIANCA GOMEZ
This was probably the easiest its been for me to get my insurance. Nancy was very helpful throughout the whole process answering all my questions and being very understanding of my insurance needs. Thanks for the great service!
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Katie Malpezzi
Thank you Giselle and Martin for finding me the best price. Learned about all the coverages and took the time to educate me on what was best for me.
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Bere R
Thank You Denise for helping me to understand insurance you made it easy and fast. Great customer service!!!
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Shipping Department
waste of money stay away they hide their large broker fees...
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A Private User
great customer service! low prices. easy to work with.
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DAVID C
ZERO STARS. LIARS!!!!!!