NCPA Insurance Services

Reviews 6

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Hossein Tavakolifard

This insurance brokerage company is terrible! When I bought my new car at a dealership in San Diego, I had to also purchase car insurance. The dealership provided an insurance broker, Charlotte with NCPA Insurance Services, who gave me several very expensive quotes and stated they were the cheapest rates I could get. She said the first month’s payment included a deposit to the insurance company as well as the first payment. The total was over $500. Since this was so expensive, I asked if I could cancel the policy if I was able to find a cheaper rate myself. She said yes, and I inquired about how much I would be refunded at which time she said they would simply prorate the number of days that were not used on the policy. This made me feel comfortable. However, when I left the dealership, she withheld the signed documents to initiate the insurance. That night I was able to find cheaper insurance and emailed her to cancel the policy. When I called the next morning to finalize the cancellation, I could not get a hold of anyone until 1:30pm. I kept being told I would be called back. When I was finally called back, I was told I would only be refunded $200. I then asked for my original documents, and once received, I found terms added that I did not agree to. In one of the documents, she added after the fact a $300 non-refundable brokerage fee that I never agreed to. It’s unbelievable that a business can do something like this and steal from a hard-working individual. I am disgusted. STAY AWAY FROM THIS COMPANY. They are fraudulent!!!

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Alyssa Beck

I originally got my auto policy with NCPA Insurance Services when I purchased my first car. Joseph actually came out to the dealership to meet me. At the time I had a point on my driving record and I had gotten a couple quotes on my own, but his quote was so competitive I was able to pay for the whole year! When my policy came up for renewal last week I called the office and spoke to Charlotte. She offered to re-rate it for me since it had been a year, and was able to get the price down even lower!! They are experts. Thank you Charlotte, highly recommend!!

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Sydney Williams

I was very satisfied with the services provided by Joe and Maryann. I learned that they have been in business for twenty years in the same location so I was very confident that they would do a great job. I would recommend them to any of my friends or family. I have all of my insurance with them now, auto, homeowners and rental . Great job guys, keep it up.

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John carter

David took the time to explain the importance of a life policy to me for my family. I have a wife and three kids life insurance was something I never thought of , now I have no worries. I recommend David for all your insurance needs.

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Zach Chappell

They are an amazing place to go to if you either need or would like to find cheaper insurance. They are an amazing, fast, fun family place to go to as well. They are always super nice as well! I would highly recommend for everyone!

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Jeffrey Crooks

Everyone at this office is really nice and helpful. I went in to get an issue cleared up, and they worked together really well too. This is a place I would absolutely recommend to anyone.

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