Category: | Insurance Agency |
Address: | 4389 Virginia Beach Blvd, Virginia Beach, VA 23462 |
Phone: | +1 757-583-2200 |
Site: | geico.com |
Rating: | 4.9 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM Closed |
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Marybrook Burchfield
I spoke with both State Farm and Geico trying to decide which insurance agency was right for me. State Farm was SIGNIFICANTLY more expensive and they said it was because of their exceptional customer service; however, in my experience Geico has more reasonable quotes, more discounts and superior customer service. The agent who helped me, Ryan Z. out of VA Beach office, has been incredible. He helped me decide on the best auto insurance for my needs, found additional discounts and was always friendly. We communicated via email and phone calls- service was professional, efficient, helpful not pushy, knowledgeable and personalized. Very excited about my decision to use Geico for insurance! Thank you for the wonderful customer service. Roll Tide : )
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Lauren Troyan
Ryan is a true professional and provided effective service in switching from USAA to GEICO auto and home owner insurance. He was very informative, respectful, and polite. Ryan is extremely knowledgeable about GEICO products and answered all my questions in detail. He was able to clearly explain the differences between the two company’s policies. His attitude was pleasant and relaxed making a comfortable environment during the application process. Ryan responded promptly to inquiries and I would highly recommend him to anyone who has questions about their insurance and researching options to their current insurance.
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Brandon Gartman
I originally submitted a quote online and received a phone call from Heather to ask if i had any questions about the quote I received. Heather was extremely helpful, professional and knowledgeable. She was able to set me up with what I wanted and got everything taken care or right away. The entire process was a fantastic interaction. I later called Heather back directly about more services and she was able to again take care of my needs immediately with no difficulties. Every time I have dealt with this branch and Heather directly it has been a great experience.
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Daphne Wilkins
On a quick decision I decided to do a Geico quote online. Never thought anything else about it. I got a personal letter from Ryan. Once I could see my quote in black and white it was much easier to understand. I had several conversations with him over a three week timeframe. He evaluated my policy and proved that Geico could insure me better. I Immediately transferred my auto and homeowners with Geico. I was so happy to be able to meet Ryan in person at a perfect location near Town Center I feel very secure for the future now.
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Lisa Handke
I have Geico for both my home and my vehicles. Ryan, my agent, found me a new, better homeowners policy. That company wanted me to repaint some of my woodwork within 30 days! In the middle of winter! Yikes! Ryan took care of it so I am able to wait until the temps are more appropriate. Ryan is my man! I have recently been inundated with offers to switch my insurance. Because I have Ryan, those offers go right from the mail pile to the garbage can! Thank you for always making my insurance issues worry free, Ryan! : )
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Sabrina Fitzpatrick
I called GEICO when I was considering switching insurance companies last year. I was connected with Heather Harbuck and I could not have asked for a better experience! She was patient and never made me feel pressured to make a decision. Heather worked hard, going back and forth with me on different coverage options to best meet my needs and budget. She responded promptly to inquires and I would highly recommend her to anyone who has questions about their insurance.
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M. Buddy Kane
Heather, thank you so much! Was not having best of day. Had gone to DMV just to update my information. Find out my license was suspended for lack of insurance. Long Story. I saw Heathers Reviews on line and headed to GIECO. Within moments of meeting Heather I knew the reviews were accurate. Felt right at home, as if she had been my Agent for years! Flo who? This is the Insurance Company you want, Heather is the Agent you want, this I promise you.
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Lucas Thompson
The service here was awesome. Heather talked with me when I was there just to get a quote on a home owners policy. Over the next two months she was always very eager to help me in getting that policy set up, the cancellation of my current renters policy and finally updating my contact information when I moved. She definitely spent time to make sure anything to do with insurance and buying a house/moving was done in a timely and professional manner.
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Anne Chémali
Bravo to the entire team at Geico, Virgina Beach Blvd! For weeks I postponed this call complaining I was increasingly paying WAY too much for my auto and home insurance. A quick phone call to very courteous and professional agents, and in a record time, my new policy is set and all old ones are cancelled next month. It was much easier than expected. And.... of course, the savings are HUGE!!!! Thank you, Geico.
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kristian pearson
I am a customer of Geico and am very satisfied with the service I receive but in addition I give very high praise to the employees of the Tidewater location. I simply stopped off of the side of the road in their parking lot due to some car issues and Steve willingly stopped what he was doing and came outside to help me before he even had knowledge that I was a Geico costomer. Very friendly and helpful staff!
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Georg Walde
We were taken care of by Ryan on very short notice and he made it very easy for us. We are newcomers in the U.S. and he went through all the issues required when you need an insurance for cars and a house. It took a while to understand whats important and why - but we could easily follow Ryans explanations. He made us good offers including alternatives. So definitively we will come back with other issues.
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Shawn Bregant
Heather Harbuck was very informative, friendly, and patient during the process of signing up for new Insurance. I love the fact that she allowed me to compare my current Insurance policy to ensure I had comparable coverage when switching to Gecio. I have already recommended her to my Aunt and some coworkers. It is hard to believe how much money I will be saving by switching to Geico.
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Kristen Medina
Ryan Zuniga was an amazing agent! I needed my sr22 form within 45 minutes of the DMV closing and he managed to get me set up with my insurance and out of the DMV before 5. I highly suggest speaking to him for any of your needs. He can get you what you need done in less then 30 minutes! I will definitely be sticking with Geico and Ryan for my future insurance needs.
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Christian Brewer
What a great service I experienced. I had the pleasure to deal with Ryan Z, and I am beyond happy with the switch in insurance I made. he was very respectful, polite, and informative. He told me my options and talked through each one. I would highly recommend anyone that is interested in getting a quote and even switching. Ryan is the man you want to deal with!
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Maggie Cromwell
I went online to get a quote after a friend recommeded I look into GEICO. Heather Harbuck called the same day a set me up with policy almost exactly the same as my previous but about 40% cheaper. It was such a quick and easy process and she made sure that I could receive any discount possible. I highly recommend working with Heather and switching to GEICO.
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Josephine Watts
Customer Service was "second to none"! Very friendly, knowledgeable, and most helpful. Able to provide quote in a timely and professional manner. After being with another agency for more than 20 years (State Farm) , in which I have been terribly disappointed over the past year; I am now looking forward to longevity, and much better service with GEICO!
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Brittani Hines
I spoke with Steve at this location. I left nationwide and am now saving a bunch of money with geico. Steve walked me through each policy and made sure I understood with much patience. I also was able to sign up for renters insurance which in turn saved me money. If your looking for quality insurance but for a good price I would contact this location.
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Terrell Parker
The agent that assisted with my new policy was Heather. Heather is beyond professional, friendly, patient and informative! Furthermore, due to the pertinent information provided by her, I will be switching my homeowners insurance to Geico as well. Thank you Heather for the exemplary customer service...I look forward to my new "relationship" with Geico!
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Tenisha Branche
I absolutely loved the agent I worked with Heather she was great. She explained everything in detailed to me regarding my insurance coverage and gave me the option to choose the best option that fits my needs. I really appreciated everything Heather did while assisting me. I really think me & geico will have a great relationship together.!!!
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Christine Palmer
I was a Nationwide customer and sadly, they were not on my side after being with them for many years. Pauline was terrific. Explained the various coverages and deductible options and made the process so easy while saving money. I wish I had switched sooner. Thank you Geico and Pauline for great customer service! A rareity these days.
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Christopher Wulf
100/100 Will call again. Service was phenomenal thanks to Heather! She was very knowledgeable and gave me multiple options, helping me decide which policy would save me more money. She went above and beyond to ensure I had all the right information. It was refreshing to speak with someone so kind and helpful! Great sense of humor, too!
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Theresa Mccauley
Ryan provided a professional and effective service to me in obtaining auto insurance. He was very knowledgeable about his products and able to explain what is needed and why. His attitude was easy going and relaxed and made the application process seamless. We are very glad to be with GEICO and have Ryan assisting us. Thank you!
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Maria DeJesus
Pauline Candi is the best agent I have ever talked to. She was really helpful and she got me a fantastic price that I was in shock. I had to ask her again just to make sure I was hearing her right because I did not believed it. It was amazing!!!!!! It was a pleasure being helped by her. Wish the world had more agents just like her.
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Gabi Toma
Ryan was of great help, he was available on very short notice and he made the process extremely easy for me. As a newcomer in the U.S., he helped me understand all issues and I got a good deal for a car insurance. I will definetley go back for the house and the motorbike insurance, which I intend to rent/buy. Great job, Ryan!!!
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Anthony Clay
Heather is the best agent I have ever worked with! She really made the whole experience stress free and easy. I would recommend her to anyone looking for a personable and helpful agent. Truly excellent! And there were available designated parking spots for Geico customers which was great in otherwise crowded parking lot.
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Laurie Riddle
I had the most PHENOMENAL experience this evening! I called GEICO and had the opportunity to talk with Ryan Z. !!! He helped me tremendously, gave me MORE coverage, MORE peace of mind, for FAR less cost. I will be saving $675.00 on car insurance this year!! I believe in my agent Ryan, and the little gecko!!! :-)
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Amy Ressler
I called for a quote because I needed insurance asap, I spoke with Caroline who was absolutely wonderful. Very efficient and easy to talk to. She helped me get a quote immediately, which was less than USAA who I had used for 8 years prior. I got my insurance set up and ID cards within 20 minutes. Great experience!!
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Victoria Lee
Heather was very professional. She was quick, but very thorough. I greatly appreciate how she broke down my coverage and liability, so that I clearly understood every scenario and outcome. Most importantly she was honest with me in saying I needed more coverage. The coverage is perfect and the price is affordable!
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Ali Isiklar
When I need insurance, Heather was very eager to help me. She saved my time and my money by helping me to choose the correct deductibles. She made everything clear for me and after all gave me a call if everything is all right. All companies have to employ this kind of nice and concerned employer. Thank you...
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Christine Renae Howe
Quick, easy, polite and great customer service, set any and all possible ways up for me for claims-online, app, who to call. Etc. Not pressured for anything extra, found extra savings for me so I could afford other needed coverage. Overall great local office! Ryan is my agent and is very prompt and attentive.
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brian goodman
Harbuck Heather was very understanding and estatic on making sure I get the very best type of car insurance possible. she was very polite, I felt I had been informed about everything dealing with my policy I believe anyone should really go to her to get the best type of insurance from geico. THANK YOU!
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Yohlanna Cort
Great experience dealing with this Insurance company. Their representative Heather was very friendly and professional when giving me a quote. Which turned out to be a great deal. She was very quick and took care of whatever I needed. I had a great customer service experience and awesome insurance deal!
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John King
Heather is absolutely the best! She is not only helped me personally but has helped many clients of mine. She is knowledgeable and takes care of everything you need. If your shopping insurance I recommend calling and asking for Heather and letting Geico save you some $ its a win win no doubt