|Category:||Auto Insurance Agency|
|Address:||1183 Admiral Callaghan Ln, Vallejo, CA 94591|
|Working:||9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM Closed|
My boyfriend and I were on a road trip in a bus with a broken fuel sensor and ran out of gas on the interstate. I was an AAA member, so after walking in 95 degree weather, we decided to visit this location to see if we could get some assistance. The manager there, Dave, was so kind and helpful. He offered us water and took time out of his day to get us back on the road. We are so grateful for Dave and AAA. They have always provided me with excellent care, and Dave and his location were exceptional.
If i could give this place no stars i would. Desiree or how ever you spell her name, might as well work at the regular DMV. She has a funky attitude and needs to learn how to talk to customers. In the middle of me asking her to update my address on my vehicle she decided to cut me off and go on about how she cant waive a fee for me... Thanks lady i did not ask for that info.
9/9/14 Very helpful customer service rep on the phone! A short but sweet call with a lady who was able to answer my question, and then took the time to explain how their Regional Claims Department works, and finally pointed me in the right direction for what I need to do next (which is contact the claims adjustor!)
these people are terrible! avoid this place like the plague! they charged me despite clearly being told not to charge me, never mailed me what they were supposed to mail me, and when i called to clear it up they gave me a hard time!
Val Joseph Argate
AAA is a somewhat dated auto-insurance company. They need more online features to compete with other insurances. Also, I had to wait in line around 20-30mins just to get some sort of help that easily could have been done online.
This location was very well decorated with super friendly staff. The wait was reasonable and the whole process was pleasant.
Efficient and friendly as always. Got my international drivers license in just a few minutes and travel information too.
Jose Maria Ibarria
No only insurance services are provided here, but DMV, vacation packages and more.
Great for DMV items, line not too long. Desiree is great, efficient and nice too.
Shorter lines for DMV services but same lovely DMV experience.
Always friendly and fast knowledgeable people
It was a great experience and a short visit.
Friendly staff, got what I needed Quickly.
Excellent service and quality personnel
Triple-A is the best insurance
Always good service at AAA.