AAA - Automobile Club of Southern California

Reviews 19

LO

Loren McFarland

I am a 19 year member of AAA automobile club of Southern California. I stopped in the office today to change my address for vehicle registration. They refused and said I could do it online and handed me a form with over 100 lines to complete. When I pressed they said I could lie and say that I lost the form I was holding in my hand and then pay a $20 fee to get it replaced. While I was at it I could change my address. How helpful. So I gave up and left the auto club. I went to DMV.GOV and created an account which required every personal piece of information a hacker would desire. I have now been in the process of updating this information on-line for 70 minutes including a call to the DMV help line (1 hour wait time). In the past I have always recommended to friends to avoid the DMV and just join the auto club. But now the auto club refuses to provide basic DMV services you might as well save your annual membership dues. I will no longer recommend the California Auto club.

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JA

Jana Scopatz

They came right out, 5 minutes tops! We were stuck in the shoulder on the fast lane. They called a Highway Patrolman to stop the traffic in the All the lanes, so we could get over the 4 lanes to the right side of the freeway. The AAA man was funny, pleasant, respectful, & nice. He took us 90 miles back to our mechanic and was a total gem!

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A.L. Bardach

Afraid I have to second how terrible AAA is in Santa Barbara. Have been a 35 year member but when I finally called for the first time for a tow, the driver declined. Had to hire a private tow for $150. Try complaining? That means being put on hold FOR DAYS or simply getting a BUSY SIGNAL

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Randy Melcombe

I have been a member for years and have always received great service here. Whenever Douglas is at the front desk, he always goes a little bit beyond 100% offering an additional relevant map, interesting personal insight, or referring to another staff person with more knowledge.

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PE

Peeachez Cruse

I have been a member of Santa Barbara AAA for more than 10 years, and I have never had a bad experience with them. They are courteous, expeditious, and save me so much time by me not having to deal with DMV. I love Santa Barbara AAA.

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AN

ann fox

I had my pink slip done at this location, they registered my RV as a van and then quoted me a three times higher insurance cost because of their error. The insurance dept is horrible and I do not recommend

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KA

Karine Cerezo

If you looking for some good fried chicken here it is. The rice is a must and the fritters. The Spicy is seasoned perfectly and not hot at all.

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JO

Joseph King

Living room styled atmosphere, where it feels natural to be comfortable, staffed by wonderful, friendly, knowledgeable employees.

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EL

Elma Aguilera

Very good customer service. They go above and beyond to help customers to save money I call it a customer sarvice with a smile

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JE

Jeff Oien

Have been a member for 34 years. Great service at the Santa Barbara office. Competitve rates on automobile insurance.

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LA

Laurie Starks

Staff are courteous and helpful. Nice to be able to do most DMV transactions there as well! Also has ample parking.

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DA

Dawn Renee Skaien

AAA is great, regardless, but the staff at this location is particularly helpful.

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Joe Vaccaro

Old school. I go here for many things though. DMV service, insurance and more.

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WO

Wood Julie

AAA travel agents are so helpful! Great ideas and follow-up!

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A Private User

Very helpful auto insurance agent. saved me 700.00 a year!

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KI

kimberly sterling

I never heard of this place

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RO

Roberta Peppler

Excellent experience!

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MO

Momar Athj

I love this place

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RI

Richard Allison

Awesome service

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