Category: | Auto Insurance Agency |
Address: | 3372 W Century Blvd, Inglewood, CA 90303, USA |
Phone: | +1 323-757-1770 |
Site: | aaa.com |
Rating: | 3.2 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–2PM Closed |
CA
caron stevens
I told Ms. Epstein that I think this office should be closed; at the very least the staff should be diversified and the office revamped. I would never return to this location and regret paying for my membership if this is the level of service I have to expect. Yesterday, was a return visit regarding a DMV transaction from the previous week to process a title transfer for a vehicle that was gifted to me. Because of a smog certification issue I could not complete the process. The first visit wait time was reasonable. Due to my past experience with incompetent and ineffective staff, when the transaction was finished, I got back into line and had everything verified with a supervisor. Yesterday I returned to complete the process and waited an excessive and unacceptable amount of time, one and one-half hours for a transaction that took EXACTLY one [1] minute. This is due to poor management. The employee sitting at the counter directing people to membership services or insurance could be better utilized checking members in for ALL SERVICES. Finally after about an hour my name was called and the representative who was going to help me, informed me that she did not know how to process my transaction. I returned to my seat and called Auto Club 800 phone number and spoke to whom I believe was Beverly Bolson, who offered a lot of excuses for the poor service.
JO
Joyce Finley
Every time I go into the office there is a problem with my registration, but when I go to the office in Culver City the same problem I had at the Inglewood office is non existent. if you want your DMV services done right GO TO ANOTHER OFFICE!!
DA
Daniel Garcia
One of the worst AAA places I been to they take their sweet time to call people they just hang out and talk about their weekend I am sure the Dmv is faster than this place. Recommend going to another location and not wasting your time here
GO
Goldy Jones
When u have too many blacks working and talking its not good at all. The young lady at the front desk is so rude ..not a good place to go to to get ur bizness taking care of
ED
Edith Long
Although very busy, not a long wait. Very knowledgeable and friendly staff. They even give away free bags with lots of traveling and safety information.
TE
tee tee Wilson
Extremely slow employees talk to much with each other about non work related things while the line just grow and grow old other location would allow this
PE
Peshmerga مثير الحرب
Too many blacks just hanging around talking. We need Hispanic or Latinos to really get some work done since they know what working is all about.
SO
Son Tran
The employees here are all out of energy. This makes me remember of the DMV except the DMV workers now are much faster
S
S London
Better then the DMV in that area and workers are great. The women are beautiful well dressed and professional ladies
GA
Gabriel Gabe
The fact they offer DMV services is a good enough reason to get AAA, apart from their other great services.
JO
Jose Garcia-Franco
Nice office amd beats DMV lines. Watch out for arguments cuz they will happen at this location
DE
Derek Deloach
I love it because I be in and out and they are all professionals better than at any DMV
RA
Ramon Del castillo
Everyone very polite, helpful, fast service and go out of their way to help me out
OL
Oluwatoyin Brashier
The staff was professional,friendly,and very informative! Two thumbs up
BA
Barbara Samuels
Worst AAA experience ever. They are entirely too slow!
CR
crazyvln :]
SLOW they love keeping their customers waiting
KE
Kevin Johnson
It can get a little crowded in there.
RA
Raul Ramirez
Slow, slow, slow...go somewhere else
PI
Pilar Ahman
GEICO better service and rates
MA
Mairen Correa
This service is evident
MI
Michael Richardson
Very nice people
ER
Eric Sosa
Grwat service
SE
Seonae Song
VERY kindness
KE
Keith Thompson
Long wait