Priority Health

Reviews 21

DE

Deidra Blazon

gave 1 star because i had to in order to submit the review my daughter hurt her finger and resulted in surgery from playing on a neighbor trampoline they denied all bills and forced me to file claims against the homeowners insurance company i complied with everything. injury was 5-6. i began communication with priority health june 7 After receiving many bills rejecting coverage. P. H. wouldn’t re-bill anything for Allstate to figure out what liens were actually owed once determined the homeowner wasn’t liable. between June and today lasting anywhere from 45 minutes to an hour and a half a piece in phone calls i made between the insured’s home insurance company and P.H, neither of which would give me direct answers, Other than putting the ball in the other parties court. Finally on Friday I was able to get both companies on the line to find out PH had been lying to me for the last three months as to how things were supposed to go. PRIORITY health promise to call all of the debtors and inform them that this was still being figured out and to put all of our bills on hold and today I just receive collections from nine different companies. Long story short priority health made me subrogate for them. (which is not the insureds job) had the other insurance company pay them which should have paid my deductible and out of pocket and not them since they denied liability, but had a clause for medical payments, and lied to me for months about taking their money.

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AL

Ali Dawson

Priority Health is very hard to work with from the provider stand point which causes patients to get frustrated with their physician offices. They took away local representatives to help provider offices with claims issues and now wait on hold with no time length as to how long you will wait on hold. The customer service department states we cannot talk to the claims department and that they just relay the message. There is no two way communication or discussion to explain their reasoning. Blue plans offer much higher quality service even united health care offers local representatives to visit provider offices and help.

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CA

Cara Quillin

these people are idiotic they cant even get a birthday right.... they have two different birthdays for my husband despite my calls to them and the market place the idiots still wont fix it. i mean come the hell on how the hell can a company mess up so badly. my dhs bday is Feb 18 they have the 17th and the 16th of February in to different places... and people are trusting them??????????? oh yea i frogot that they also place you on hold for AN HOUR AND A HALF every time you call you will be placed on hold for AN HOUR AND A HALF IF NOT MORE. if i could give no stars i would

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KA

Kathy Wykes

Priority Health will be worthy of a 5 star rating IF it reconsiders its decision to deny life-extending, though risky, surgery for Jonah, the infant child of Heather and Greg Puruleski, who suffers from a rare and deadly condition known as Trisomy 18 or Edwards Syndrome. I call on others to ask the same of Priority Health. I for one would like to know that Priority Health decision-makers have the compassion to take a risk on this tiny patient, Jonah, and grant full coverage for his special surgery.

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SE

seahtm1

Horrible. Just got off the phone with this company and I was told that my husband was not on the my dental insurance policy. I know for a fact he is on my policy when I got the print out of my insurance coverage information when I signed up for this dental insurance. I have proof he is on the dental insurance policy.

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CH

Charles Kellman

So went to my pharmacy to pick up meds and instead of paying 15.06 I paid 50.89 all because now I need pre authroation .... I letter would have been nice so I would have known this before hand

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Jean McDaniel

This organization has DECLINED to pay for LIFE SAVING Medication for a young boy who has cancer! MAX deserves better. How I would like to meet the black heart that makes these decisions

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KA

Kalynn Rautiola

The wait time is sometimes long, but the customer service I receive is always great. The people there are always willing to go out of their way to make sure my needs are met.

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MA

Martha Haglund

I have always had less than a minute wait times on the phone for questions. Everyone has been very helpful. Their website is great so I rarely need to call.

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Jose Ruben Rivas

I have always received prompt assistance and have always talked to someone who has resolved the issue I was calling about.

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LA

Larry Barnhart

Only took 3 minutes to talk to someone Took care of problem in 5 minute Changed buildings now on north end of complex

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DU

Dustin Clifford

A great company doing everything they can to make your healthcare experience the best it can be!

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PR

Pravin Ramchandran

Should be no star- they are horrible - they care very little for the customers...worst

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RE

Rebecca DeJong

I purchased insurance, great price, 20% deductible with meds and hospitalization.

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KA

Kayleigh Rogers

Great place. Ask for Patricia Horter, best customer service rep ever!!!

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NA

nate s

Amazing company, get your insurance here!

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RE

Rebecca Hull

Great health insurance for the price!

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NA

Nathan Kainste

They make your health a priority.

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RI

Rick Malski

Great healthcare place

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HE

Henry Heard

Very good insurance

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CH

charlotte kellams

Great doctor

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