ACUITY

Category:	Insurance Company
Address:	2800 S Taylor Dr, Sheboygan, WI 53081
Phone:	+1 800-242-7666
Site:	acuity.com
Rating:	2.9
Working:	7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM Closed Closed

Location

Photos 100

Reviews 20

Suzana Sweney

Acuity has excellent service with everything from payments to audits to policy changes to claims! We had a hail claim last year, and received a check for the repairs in less than a week from providing the estimate. Today I filed a claim and within an hour received a phone call from the adjuster and he will be inspecting the damage to our vehicle this afternoon. Audits have always been straightforward and never overly time consuming. Thank you Acuity for making stressful situations less stressful!

Rod Govea

Received a letter notifying us of a $750/yr increase (a 65% increase) because of (1) non-moving violation (driving with expired DL). The expired DL was an honest oversight to an otherwise clean driving record. Seemed pretty extreme for a (1) time incident! Decided to contact them, however, Acuity refused to remove (or negotiate) the surcharge. I immediately cancelled my policy and went with a competitor and saved $1,200/yr. Hope this helps anyone looking to make a decision.

rafiq makhani

if you are just paying your premium they are good, once if you have some claim,they will throw you out from coverege, after you done with your claim,and every thing like settelment,then they will send you more bill after 8 or 10 months,from audit department,that you owe us that much more,,IS NOT A FAIR.....right now i am handling this problem,,even u prove them that u dont owe them money,they will put COLLECTION on ur credit report.is funny and hurts too

Andy Roy

Not a good company to work with at all. I went with this company based on a quote they gave me. After I sent in the payment, a month later they send me an invoice for another $1079 which i refused to pay. They cancelled my premium 2 months before it was due again. I gave this company over $4,000 for a year of premiums. What a rip off company.

Carthage Store

Stay away from this company they are bunch of crooks. They care only about themselves and their agents. They will rip you off if you try to cancel their policy. They will keep auditing and increasing premiums. I am at $995 for a month of coverage for my business. I was originally quoted $305/month.

Kyle Maichle

I want to say that Acuity has been poor handling a claim in which one of their drivers rear-ended me. This has led me to take back the claim to my other insurance company. There is no excuse for not being responsive to calls or text messages.

Grumpy OleMann

Four veterans on a motorcycle trip, stopped to see the tallest flag pole and the HUGE flag. It was at half mast in honor of those who passed in Orlando this week. It was a moving moment. This is a MUST SEE sight.

Ryan Dye

Excellent claim and customer service experience - the adjuster was extremely easy to work with and returned my phone calls within just an hour or two.

Els Romanesco

Great Building and helpful friendly staff.

Marie Barth

THANK YOU for your proud display of the US Flag at your Sheboygan Wisconsin building. A wonderful site!

Jim Brewster

Great experience dealing with this company. very refreshing to have an insurance company that cares

Elizabeth C

Customer service is poor. Difficult to contact claims adjusters. They do not return my phone calls.

Cheng-Wei Wu

Amazing building, the indoor wheel, theater in the round, and the giant American flag and pole.

Guam Poole

Been calling concerning my claim and also left messages no return call at all..smdh