Category: | Insurance Agency |
Address: | 210 5th Ave S Ste. 203, Edmonds, WA 98020, USA |
Phone: | +1 855-300-8522 |
Site: | firstmarkinsurance.com |
Rating: | 4.8 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed |
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Curt Altig
LAte last summer I was referred to FirstMark Insurance Group by a friend of mine who owns a local real estate firm that is very successful. We were in the process of selling our home and were going to need insurance for our new home which was still several months out. I made contact with Andrew and immediately I could tell that this was going to be a different experience. Not only did Andrew price our new home policy substantially below our existing insurance companies new quote, he reviewed and made recommendations for specific coverage amounts on our auto policies and our umbrella policy. In 25 years I have never had an insurance agent actually take the time to review and go through each line item and make recommendations as to how I could improve the policies and maximize my insurance dollar. 4 months into ownership of our new home we had a water leak in our master bath that caused water to come through the ceiling on the floor below. Of course this happened the night before we were to leave for SPring Break! I called FirstMark and the assistance and service was WORLD CLASS! Our experience from the initial call late last summer to the claim issue we had 6 weeks ago has been consistently stellar!
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Ted Williams
Another fine experience with FirstMark Insurance. I recently switched from my previous insurance company(after many years) I not only saved a substantial amount in premiums of my home owners and Auto insurance I was able to add an umbrella policy and still save money. I have contacted FirstMark on a couple of occasions since I first signed up and I must tell you that the professionalism and timely responses from Andrew and his agents has been nothing short of remarkable. A first class company. Maybe that is why the word "First" is in their company name or maybe it is because they put the customer "first". Ted
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Dustin Remington
I have been working with Andrew Cowan and his associates now for over a decade. Andrew and those at Firstmark are always available to answer my questions and help me decide what coverage is best for me based on my preferences and risk tolerance. How refreshing these days to be treated like a person and not a policy! And the best part? They do all the rate shopping to make sure I get the best value and price. The customer service is personal...the savings is a no-brainer!
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Michele ONeil
I have several policies placed through FirstMark Insurance and I am still amazed how competitive they are. The agents are very helpful and genuinely care about getting the best policy for me. I can call them or email them and have a response within 30-60 minutes. I have been able to place insurance the same day on new properties I have acquired. I have recommended FirstMark to many relatives and friends. I have had nothing but great customer service and results.
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Rob Forenza
I have recommended First Mark Insurance to my other family members and friends. They are terrific to work with and provide excellent customer service. I recently had someone hit my parked car and opened a claim with their insurance company. John, from First Mark, checked in with me on a regular basis to see how the claim was progressing and if I needed his assistance. I could not be more impressed by the level of customer service I received. Great Job!
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Christian Taylor
My wife was recently in a car accident where her car was totaled. Working with John from First Mark Insurance has made the whole claims process easy to understand and made it feel like we really have someone on our side. John has helped explain to use the whole claims process, and he has helped us communicate with the insurance company. He has been quick to respond, and continually follows up to make sure that everything is getting taken care of.
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Joanne Carlton
I heard about FirstMark Insurance Group on the Dori Monson show and I took the challenge! I worked with Ken, who is an awesome guy by the way; and found out that I can save a significant amount of money for coverage from Safeco that is actually better than what I had with American Family! I would encourage anyone to contact FirstMark and just see what they have to offer...I am glad that I did and wish I had done it earlier!
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Jim Drake
For years I have struggled to get personal attention from the firm that handled my business insurance. I switched my coverage to FirstMark and already I feel like I was given a breath of fresh air. Not only have Dave Taylor and Drew Pace saved me money but they have been great about taking care of the thorny details and answering my questions. I no longer feel like a small fish!
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Gail Welfringer
Excellent service. Top in the business, understand and explain customer needs and solutions. Response time was great, and I received several emails welcoming me. Not to mention they are generous in the community giving back where they can. Would recommend to friends and family. Locally owned, knowledgeable and friendly.
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Marilyn Smith
Using First Mark Insurance was a great experience. All the leg work was done for me and presented in an easy understand and compare fashion. Rich listened to me so that my needs and concerns were addressed. I saved $500. and got more insurance. I highly recomend First Mark.
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Lindsay Sanagustin
We have been very pleased with our experience with First Mark insurance. We have had to make several changes to our policy, and each time it has been taken care of in a timely manner. Everyone I have spoken to has been friendly and the rates are competitive!
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Joanne Olson
FirstMark Insurance Group saved us fifty dollars a month on our car insurance for the same coverage as our previous insurance.....Our agent was very personable and pleasant to work with.....We highly recommend them!
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Steve Kanefsky
Andrew is very knowledgable and great at finding the right coverage for my needs. He made the process very easy. And saved me a bunch of money. I would highly recommend Andrew and First Mark!
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kirk slyfield
very friendly thoughtful review and was able to save me money with better and more coverage! I feel comfortable to call whenever I have questions!
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Bryce Roberts
Great customer service, always very prompt in getting back to me. Their rates are also very competitive. High recommend FirstMark.
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Wade Sanders
First mark saved my family over $4700 per year on our home and auto insurance! I will recommend them to anyone I know!
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Judson Choate
Andrew Cowan was fantastic in setting up our insurance. He has been excellent in any and all follow ups we have had.
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Kyle McCartney
Great customer service and support. I’ve always felt like they’re looking out for me. I highly recommend!
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Will Bruce
They saved us money on all our policies and gave us a fantastic customer experience. Highly recommend!
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Bret Butler
Great service and results that are truly unmatched!