Category: | Auto Insurance Agency |
Address: | 9914 Main Street, Fairfax, VA 22031 |
Phone: | +1 703-352-0707 |
Site: | agency.nationwide.com |
Rating: | 4.9 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
JO
John Kyle
Wrote this in 2014: Matt Stone and his team have been extremely helpful to me and my family over the years. I really appreciate the personal - and professional - service. They have not only served my family well, but also my business. These are good people doing good work. 2017 Update to my previous review: We just had a major claim on our house this summer. I had never made a claim of this size before. Matt and his team were terrific! They walked us through the process, answered all our questions (a lot), etc. In the end, the repairs were completed and the insurance covered a lot more of it than I was expecting. To restate my previous review: Matt and his team are good people doing good work.
CH
CHARLES BENNER
HAVING BEEN A NATIONWIDE CUSTOMER FOR MORE THAN 35 YEARS AND ONLY HAVING TWO AGENTS IN THAT TIME SPAN, I HAVE BEEN MORE THAN SATISFIED WITH THE LATEST AGENT. ANY TIME THAT A PROBLEM ARISES THE MATT STONE AGENCY HAS THE MOST PROMPT AND COURTEOUS STAFF THAT I HAVE EVER DEALT WITH.THEY ARE ALWAYS THERE WHEN I NEED THEM ESPECIALLY WHEN A PROBLEM ARISES. NOT ONLY BEING THERE BUT ALWAYS GOING ABOVE AND BEYOND WHAT IS NEEDED ! SOME PEOPLE SHOP FOR THE LOWEST PRICE IN INSURANCE COVERAGE WHICH IS GOOD IN A WAY BUT WHEN HELP IS NEEDED WHO CAN YOU DEPEND ON 100% . IF YOU ARE SHOPPING FOR INSURANCE POLICYS OF ANY KIND I WOULD STRONGLY RECOMMEND CONTACTING THE MATT STONE AGENCY !
GR
Gregory Hall
I have been with Nationwide Insurance (homes and vehicles) for thirty (30) years with the last fourteen (14) years with Matt Stone (out of Fairfax Virginia). Based on my experience (claims and agent interactions), I rate Nationwide (Mr. Stone) a solid five (5) in customer service, claim resolution, and communication (being forthright and honest). Although cheaper insurance companies exist, further review (and discussions with their clients) revealed it was best (for me) to stay with Nationwide. Based on my experience, claims were processed professionally, timely, and with little hassle.
CL
Clarence York
Matt & Nationwide have handled my home, auto, boat, and excess insurance for 25 years. The Oct 2012 storm dropped a tree on our home; we notified Nationwide claims that night & checked into a hotel for 4+ months. Matt was at our home at 8:00 the next morning to make sure that Nationwide was taking care of us; they were, and continued to do so every day. Arrange your Nationwide insurance through Matt if you think that you might ever have a claim. Responsive, fair, professional - what more could you ask from an Agency and the insurance company they represent.
JO
Joan cane
I continue to receive excellent service from the Matt Stone Insurance Agency. Nationwide has provided me with excellent up to date coverage on my Home and Auto insurance needs, cost savings advise and working with a trained and knowledgeable staff I have no need to examine other agencies. My insurance needs are covered and I feel confident in working with my agent and his staff. In the 30 years I have been with the Matt Stone Agency, I have received the highest performance provided to me in meeting all my insurance needs. Excellent is the by word.
FA
Fairfax City Reporter
It was a great experience working with Matt Stone and his staff. The knowledge and friendly advice especially on homeowners insurance was really helpful. I had a lot of issues regarding coverage, denials and appeals but he explained thoroughly and with perfect simplicity. The level of competency, honesty and reliability they showed, made me choose not only house but also life insurance from them. In addition their high quality services at affordable prices won’t disappoint you at all. My full recommendation!
M
m bez
For over 30 years, the Matt Stone Agency has provided the finest services for my personal and business insurance needs, to include, property, life, health, and auto insurance policies. Never once in 30 years has there been a moment that our insurance needs were not met, nor did we experience any difficulty or challenges with this representative. We have recommended the Matt Stone Agency to many friends and businesses over the years, and will continue to do so! It is an outstanding company!
JE
Jean M Johnson
Nationwide Insurance - Matt Stone has provided auto and condo insurance for me for several years. During that time I had to make a claim which was handled very well. There were absolutely no problems. I found the staff efficient and responsive. Unfortunately I found it necessary to change carriers to meet budgetary needs and can only hope that if or when needed the new carrier will be responsive and efficient.
JA
James Jones
Nationwide Insurance-Matt Stone has provided superb service for life insurance needs for my son and I for over 25 years. Although I have moved out of the state of Virginia since then, Matt continues to service the policies when needed while keeping me updated with periodic changes in the industry. His responses are immediate and professional and he encourages the same characteristics from his staff.
AR
arthur Brantz
I have been with Matt Stone for well over 30 years. They handle all my insurance needs and I have referred my children there. They are always so helpful and know me by name. I have nothing but good things to say about them. I have had a few claims with Nationwide over the years, both home and auto, and have always been happy with the help they gave me.
CA
Carol Brobst
I have been a customer of Nationwide Insurance with Matt Stone for 30 years. His agency has always provided me with affordable rates and payment plans on vehicle coverage as well as fast response and satisfactory payout on accident claims. I would highly recommend the Matt Stone Nationwide agency for your best insurance coverage.
AN
Ann Bagan
Love this company! Someone is always available to assist me whenever I call and I love that they are accessible through email as well. I have switched both car and renters insurance to them. The rates are competitive and the service is always good. Matt and team are great, I highly recommend them :-)
HE
Heidi Pirela
Working with the staff at Matt Stone Nationwide Insurance is a pleasure. They are very knowledgeable and customer focused. Our company has been a customer for over 15 years and are very pleased with the level of service. I would highly recommend them for your insurance needs.
RO
Rob Topping
We have been using the Matt Stone Nationwide Insurance Agency for more than 20 years for our personal and business insurance needs. We recommend Matt and his staff without any hesitation. Matt is knowledgeable, professional and responsive.
DA
daniel davis geller
For over 20 years, Matt Stone and his group have handled my insurance needs in the most helpful and professional manner. He has been head and shoulders above any agent i have ever used. With matt, I know Nationwide is on my side. dan
DA
Daniel Brooks
My company has been with Matt Stone Insurance for close to 20 years. I would not change or move or even consider any other agency. Matt and his excellent staff have provided outstanding service and I would recommend them anyone.
AN
Ann Shoemaker
Excellent experience. The staff at Matt Stone are polite and professional and were very prompt at getting back to me. They answered all my questions and saved me money. They were also very thorough in assessing my situation.
SA
Samuel Camacho
Outstanding Agency-from the Owner to the Staff! Professional, friendly and efficient. I have referred many clients to them as well. So far, the best agency I have dealt with. Thank you Matt and Staff for taking care of us!
CA
Catherine Rowen
Matt Stone and company have covered all my insurance needs for over 20 years. The entire team has always been very professional, courteous and prompt to assist when needed. Great team!
FR
Frederick Wilt
I have had insurance with Matt for a long as I can remember. I have never had any problems and they have worked with us in every circumstance to find the insurance we needed.
RO
Ron J.
Matt Stone has provided excellent insurance advice and services to me, my family, and my business since 1991. I highly recommend Matt to others for their insurance needs.
CE
Cesar Gayoso
I allways get straighforward information and assistance from these folks. I had the pleasure of working with Leah for many years, and I would recommend them 100%.
PA
Paul Kraft
Matt has managed my auto and home insurance for nearly 30 years. His agency has always provided quality, timely service. I would recommend him without hesitation.
MI
Michele Higgins
I have been with Matt and company for over 30 years and have received nothing but superior service. I could not imagine a better organization to do business with
KE
Keith Tabatznik
Been with them for many many years with home and auto. They have been great. Never had a problem in any way.
C
C Darlington
I totally trust Matt Stone and his agency and would recommend him highly. Does business honorably.
GA
Gary Woodward
great job. usually responds quickly. better than most insurance people.
OM
Omar Hilmi
Just the best person to deal with. I will always recommend people to him.