Category: | Insurance Agency |
Address: | 1311 Chisholm Trail Suite 403, Round Rock, TX 78681 |
Phone: | +1 512-246-9955 |
Site: | lminsurancebrokers.com |
Rating: | 5 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed |
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Victor Sandoval
John and Robin did a fantastic job in identifying my insurance needs to protect my investments therefore completely removing all unpleasantness that come with shopping for a new insurance policy. As time has passed by John and Robin have proven themselves over and over again by being there for me when I needed them the most. When I was in the market for a new automobile I was constantly calling them with VIN numbers and they always got me a quote within minutes. When I was on a car accident John removed the stress of dealing with the claim department. He never left me alone in the dark with some 1-800 number and went on and beyond by recommending top notch auto body shops and always checking up on the status of my insurance claim. John and Robin are the definition of customer satisfaction I only wish that more businesses treated their customers in such high standards. I highly recommend them for all of your insurance needs and I gladly will continue to give them my business.
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Sue Irons
I recently purchased a home in TX and was referred to John Moore for my home insurance. I have been a customer of USAA for over 30 yrs but John was able to save me almost $400 on home insurance and I am very grateful. John was very easy and flexible about contacting me. I prefer email at least to start and he was more than willing to work with me. Our subsequent phone conversation was absolutely one of the best "sales" pitches I have ever listened to. John was friendly and encouraging. He explained things clearly comparing my options and giving me his educated opinion without spending a lot of time chatting about irrelevant things. We discussed, decided and the deal was done. My idea of a perfect transaction. I would highly recommend John to anyone of my friends or family who needed insurance and that should count for something because I am extremely picky about customer service, quality and value in anything I pay for.
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Crystal Bridwell
You never know the importance of having an insurance agent until you file a claim. John, Robin and Jennifer all helped me with my auto and home insurance, the process was seamless. I received an email of the process and the action items I needed to take care of(which was minimal)to move mu insurance to them. They are knowledgeable and very thorough. Memorial day our home was struck by lighting, I called John in the early morning and he started the claims process, both John and Robin made sure my family was taken care of. They made calls to the adjusters that no other agent would have done, took time to explain the process and ease our minds. The company they also placed us with has also been wonderful to work with. BTW.... my rates were lower than the competitors out there and the coverage was BETTER :)
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Kimberlee Flores
John was instrumental in helping me navigate the world of Corporate Insurance after I started my own business. He spent the time learning about the services I provide and made recommendations about the types of coverage I should consider. He thoroughly answered my questions and clearly explained the pros and cons of the various decisions I had to make in choosing my insurance coverage. Besides being an insurance expert, he is also a genuinely nice person and a pleasure to work with. I would highly recommend John for your personal or business insurance needs.
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Nicole Bennett
Lawhorn & Moore is amazing!! They have done a wonderful job over the past few years handling ALL of our insurance needs. We have multiple policies with them: business, workers comp, personal home / auto, and even life insurance! Their customer service is impeccable and a major contender in why we choose to move all our polices to their office. Price is always competitive too! Blows my mind every time I call to get a quote, I get better coverage for a better cost with better service! This group is on it, hands down, the best!!
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Renee Haarmann
My husband and I recently moved across the country and needed renters and car insurance. After doing some research online, we found Crystal Bridwell through Lawhorn & Moore Insurance Brokers. Crystal was very knowledgeable about the type of coverage that we needed in TX. She also helped us make the most appropriate choices without unnecessary extras. Crystal made things so easy that I was able to get everything in place before I even made my move. I am very happy with the process and coverage I ended up with.
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Manya Haproff
John Moore was wonderful to work with.... He explained my policy thoroughly and was able to get me a discount on my car insurance in addition to my homeowners insurance. I highly recommend this company, I felt confident that I was being provided fair rates and quality coverage. In the past I have always handled my insurance myself, and I am so happy to have someone knowledgeable that I can go to with questions and concerns. He is accessible and really made me feel at ease with my purchase.
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A Private User
The John Moore Insurance has been taking care of all our insurance needs for years. We have several properties and vehicles covered with John. John, or a member of his staff, is always available by phone, email or in person. All I have to do is call John and a resolution is soon underway for whatever my current problem is. John is always looking for ways to save us money. Doing business with John is efficient and pleasant. I recommend John to anyone looking for insurance coverage.
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Peter Kaplan
I write this review with great pleasure. The customer service that I have gotten from the whole team has been nothing short of incredible. Robin, Jennifer, and John have all had a positive impact on my experience. If you are even debating using Goosehead for your insurance needs, know this. It will be the best decision you can make to make the process easy, and have experts who know the business truly working for you.
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Jessica Burk
John & Carol have been a great help in getting our insurance set-up for our company. They go above and beyond expectations in all aspects, and you can depend on them to get whatever you need as soon as you need it. They definitely put their customers in high priority and not only are great to work with, but do so on a personal level. I would recommend John Moore Insurance Agency to anyone, without any hesitation.
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A Private User
John has been my agent for 6 years and he is wonderful. He has guided me through all my insurance needs from home, car, teenage driving and and auto accident. He is always quick to respond and walks you through the process from beginning to end. I trust him enough that when my mom moved here I had him take care of her as well. John and his staff are superb at what they do!!!
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Jennifer McDougall
I had a fantastic experience with John and his team. They went out of their way to expedite my case saving me money and time. They are kind, encouraging, prompt and professional. I felt so well taken care of and also feel that I have gained friends. I highly recommend this team to anyone who is searching! Call them, you will not be disappointed...they are awesome!!!
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BJ
I was in need of a new Commercial Insurance Agency and was referred to Lawhorn & Moore by two different people. I gave them a call and Crystal took my information and ran with it. Although we were in a constricted time frame, she came through with an alternative plan that we could move forward on. No doubt she will help us get to a better plan for next renewal.
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Amanda Longoria
John and Robin are the best!! In the past, I had always called insurance companies or searched online for quotes, but after dealing with John Moore Agency I realized that it is better to have an agent that knows me, and that I can trust. John and Robin got everything that I needed and even beat my last insurance rate. They did it quickly and painlessly.
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Dean Lavi
These guys are great, i have spoken to john and he was very helpful and patient. he responded quickly, and offer a much better price on my home insurance than i had paid previously. gave a price that was about 20% lower . he also called my mortgage company himself and handled all of it himself which saved me lots of time.
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Samantha Andrew
Working with John was awesome, he was extremely helpful and patient as things were quite hectic for us. Each conversation was a pleasure to have. He was able to save us quite a bit of money on our auto insurance when we were shopping for insurance for our new home. He was very quick to respond to any questions we had.
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Tabitha Gonzales
John Moore Insurance Agency exceeds my expectation of excellent customer service EVERYTIME!. They are always available and willing. Thanks to them I have saved so much money and have found an agent that I trust not only with MY insurance needs but with the needs of my family and friends . THANK YOU JOHN & ROBIN!
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Christian Key
Hands down the best customer serivce out there! we use Lawhorn & Moore Insurance Brokers for our food trailer in Austin, Texas and they have made our life so much easier when it comes to certificates, additional insured, ect. You wont go wrong with going with this insurance group!
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Rietta Mc knight
I have had wonderful service from them.. They are very understanding. I went through a very difficult time recently and they were more than willing to help me with the situation. I would most certainly recommend them to anyone wanting help with insurance needs.
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Charz Charz
I had a great experience working with John Moore. He explained my home insurance policy thoroughly and even got my family a discount on auto insurance. He was fast in responding to all my inquries and very helpful in the entire process. Thank you John!
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A Private User
John has been my agent for several years and is very responsive, personable and professional. I use him for all my insurance needs from home to life insurance and he helped guide me through the options to find the best insurance for my family and I.
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Heath Miller
After 10 years leveraging a different insurance brokerage firm, I decided to make a switch with the goal of a higher level of responsiveness and support. Without a doubt that goal was achieved with Lawhorn & Moore. Highly recommended!
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Glenn Radcliffe
I was referred to these folks by a business associate and was not disappointed. They are now just in the process of quoting any additional policy of insurance for me. I think that fact reflects my confidence in the Agency.
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Karen Todd
Justin Lawhorn is incredibly knowledgeable, friendly, returns phone calls and emails the same day, and goes out of his way to serve his clients. I highly recommend Lawhorn & Moore Insurance for all of your insurance needs.
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Jon Mendoza
John did a fantastic job with a very competitive quote, willingness to work around my specific insurance needs, and was very quick with his service. I plan on using John again for my insurance needs. Thanks, John!
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Gavin Martin
John Moore - Great Agent Hohn not only beat every other home owners rate i had gotten, he did it with better coverage too! moving all my insurance over to him. Would refer him to anyone!
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angelica larrea
Working with Justin Lawhorn has been an awesome experience for me, he always goes the extra mile for his customers! I would recommend Lawhorn and Moore Insurance. -Yolanda Welch
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Rachel Leonard
Crystal B. was so awesome! She gave me an excellent quote and walked me through the entire quote. I have already recommended her to friends of mine. Thank you Crystal!!!
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Renee Jordan
John & Jennifer are amazing. They are my insurance brokers and and make the whole claim process as painless as possible. I highly recommend John Moore and company!
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Joy Mundy
These guys did a great job for me. Even though my insurance needs were very small and (probably) not particularly profitable, they gave excellent customer service.
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A Private User
The John Moore insurance team is great to work with!!! They respond quickly and have even helped me outside of business hours! Marisa
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Nathalie Johnston
Great experience with this company! Fast customer services. I was surprisedly impressed. Crystal was great! Check them out!
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A Private User
John and his staff are great. He is there for any questions you have and will get you the best deal for what you need.
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tarin pryer
I would recommend John and Robin Moore to anyone!!! They are absolutely amazing and such a pleasure to work with :)
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Caroline Cienki
Crystal Bridwell, was wonderful to work with, and their quote came in the most competitive too. Thanks.
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Charles Obermiller
John and his staff are easy to work with and quick to respond by email, phone or in person.
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Malissa Valenzuela
The best around. Save yourself time calling around for quotes and call them.