Category: | Insurance Agency |
Address: | 1005 E Yandell Dr, El Paso, TX 79902, USA |
Phone: | +1 915-996-9799 |
Site: | florinsurance.com |
Rating: | 4.8 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Irma Huerta
Called and got a quote and at first nice people, then all of the sudden went in and nothing was ready, nothng to sign and was told I would get money drawn out later that month... come to find out they took it out that same day... sucky then took days to get it fixed, then went back to get the stuff right the second time and they said I could not do it because they would not take power of attorney... and finally would do it but they would charge me an arm and a leg! Very unproffesional and would not be straight.. went in because I saw the reviews here but come to find out they were opposite of what it said.. would not recommend this place
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Debbie Harnage
I called Flor & Associates to get a copy of one of our subcontractors insurance. They were so quick to respond and so nice that I asked them to send me an application. Our previous agent had the worst customer service ever. I worked with Michelle at Flor and let me just say, BEST customer service ever! She had a quote for me the day I submitted our application and we had a new policy the next day. I can not say enough about Michelle and how super nice and professional she is. I am so, so happy that we now have an agent who will actually take care of us. Thank you Michelle!
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Martez Sims
Flor & Associates have carried my home owners insurance for almost 3 years. They provided me with the best coverage at a phenomenal rate. The process was seamless and they dealt directly with my mortgage company making things transparent to me. Although all of these things are great, its the awesome customer service that really keeps me with them. Everyone is super friendly and eager to help. My questions are promptly answered and my requests are promptly fulfilled in a professional manner. I would absolutely recommend them to my closest friends and family.
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Jim Laflore
Flor and associates are great team, I first came in to get a business Insurance quote and was surprised how fast efficient and courteous they are. I then have them quote me my car insurance and my homeowners insurance, their prices are extremely reasonable did and the service beats any other insurance agency I had to deal with in the El Paso County. I will not use anyone else or any of my insurance needs
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Claudia Rodriguez
They have always given me great customer service, every single staff member is very knowledgeable in their area and they focused on my individual needs and then offered me a service. I got great rates on my auto, home and health insurance and I would highly recommend them!
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Duende Trucking
Here at Duende Trucking, we appreciate very much all the business they provide us. this is an exceptional insurance agency that are always there to help us with all of our needs. getting us the best rates and business with the most reputable companies in the industry.
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Cristian Suarez
Everyone in the staff is super attentive and helpful. Every time I needed something they were quick to respond. I highly recommend them for any insurance that is needed. Any problems that i had, I gave them a call and they fixed it right away. Go to Flor!
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Mary Benanti
I was looking for affordable but good insurance for auto and home. Erik Padilla gave my issues immediate attention and found me quotes that matched my goals. Not only was the service fast, it was complete and courteous.
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A Private User
The team at Flor and Associates is fantastic. I received great customer service. Even better, they helped me find better auto insurance for a cheaper rate than what I was currently paying. Thanks, Flor and Associates!
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Diana Jurado
I highly recommend them, only worked with them for one year and Lucy Guerrero has been very helpful with trucking insurance! I will continue to work with them.
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Jim Hernandez
Very honest and professional. Michelle in the commercial side of the agency is very knowledgeable and extremely helpful. Thanks guys!
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David Carrillo
Flor and Associates have always provided a good service always worked with me to get the best rate.
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Adiel Schwartz
great service and pricing, i use Flor & Associates for all my insurance needs