Category: | Credit Union |
Address: | 1500 River Dr N, Great Falls, MT 59401 |
Phone: | +1 406-727-7300 |
Site: | embarkcu.com |
Rating: | 4.8 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
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Jeffrey Ericksen
Since Embark bought us out, this place has suffered. As a lifetime member, I hope things here improve. Fees are up, service is down. edit: Upgraded to 2* & considering staying, since I got a nice call from Embark. Turns out they were experiencing "high turnover" and there may have been some unhappy employees. Big part of the problem was: I was getting charged for paper statements when email statements are free: (the fact was informative that I had tried repeatedly on previous calls to understand & reduce my fees, but no one had said "Save the $7 by switching to email statements.") I have been a member for >50 years & hate the idea of quitting.
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David Lambert
I have worked with Kirby Cagle for about 8 months, which has been a great experience. She is always willing to get my needs taken care of and is very prompt and efficient in doing so. Even when she has had to tell me no on a line of credit request, she is caring and very good at explaining what the circumstances are and why the request may not be able to be filled. There are several other staff members who have recently assisted me in opening a business account in a timely manner. I would not bank anywhere, and strongly recommend Embark to everyone I know. A very friendly, caring and helpful staff at all times. Thank you Embark!
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Christie Standish
These guys are fantastic. Great communication, prompt service, and excellent care. My only complaint is that web services are a bit behind the times. Right now my only option to pay loans (since I reside in another state) is by mailing it or check by phone. It would be nice to be able to pay from another bank or even debit card. Other then that, love this place.
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Charles Palmer
I had a poor experience applying for a loan, but a senior leader (Terry V.) from Embark did call me directly, asking about my experience and how they could improve their services for the future. I appreciated that, and it demonstrated to me that they did value my membership, even though early on I had some doubts.
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Belinda Marchant
I got a loan for 2 4 wheelers, and it was easy,. Very professional and great to work with. My son even has a loan with them, they wrote his very first car loan for him. With hardly any credit. Now he has used them 3 times. Great people.
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Debbie Davila
I like being able to bank online - especially the mobile deposit. One enhancement I would like to suggest is to have the account description listed next to the account number when transferring funds from one account to another.
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Marv Goehring
I have been with GFTFCU (Embark) for over 35 years. I have never been dissatisfied with any of their services. Keep up the great work. As far as I am concerned, they (you) are the bes
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Cliff Hobbs
Totally different environment than a bank in that Embark made us feel like a valued member. Very friendly and they get the job done. I recommend it gladly. Good people, good service.
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Todd Freiboth
Wonderful staff and experience. I appreciate all they help that was given to me so I could purchase my new car. I would definitely recommend Embark, the staff, and their services.
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Karen Coleman
I have been a member of GFTCU and now Embark FCU for 30 years. They have help me out over the years to raise my family and reach retirement. I would recommend them to others.
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Gary eppers
Embark did me a real and personal favor a few days ago and certainly do appreciate it. Have been a member for 36 years and hope for another 36 years. Thanks
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Ann Bartell
I always get the help, information and the support I need from the Embarks Credit Union staff. And they are always supportive and cheerful!
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Lorri Keith
Very helpful, and friendly. Questions and concerns are quickly researched and answered quickly. I definitely recommend Embark to others.
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kimolson kim
Great Falls finest credit union. Been a member since the conception of the credit union. Best rates offered and great customer service..
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Verity Brooks
Embark employees have always been helpful. Since moving my father to Virginia, we can still monitor our accounts via the computer.
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Tracy Blee
I have been with Embark since 2004 and just love the place !!! Everyone that I have dealt with over the years has been wonderful
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Eunice Krebs
I have always had good service at Embark. The tellers are friendly and go out of their way to service my needs.
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Morris Miller
We have been happy trading there for over 30 years. We especially the more-personal treatment. Thanks!
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Ed Hunter
The ladies who work there are so very polite , the credit unions are always so clean and comfortable.
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Josh Como
Great friendly helpfull service. This credit union has helped my family and I very much many times.
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Kirk Hindoien
Always understanding, people first, they are great to work with for all your financial needs.
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Sandra Kempa
I have always been pleased with all aspects of doing business with Embark Credit Union.
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A Denise Conrad
Staff are consistently profession but gracious, competent but still all and helpful.
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John Noonan
For over 11 yrs , Embark has worked with me and assisted me in numerous occasions.
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Sondra VanAken
My experience with Embark Credit Union has been great,excellent group of people!
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B Squad Girls
Their totally understandable long as you communicate best bank I have been with
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Ike Jessee
All around helpful and available! Great staff and helpful, courteous service.
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Marilyn Rapagnani
Very excellent service! I like your new system that is available 24/7!!
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Chance Howell
Your zip code says 59501 instead of 59401 on google. Great bank!
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douglas palmer
TCU-Embark has been awesome for our family for over 50 years!
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Kristina Semanko
Out of all the banks I think I like this one better!
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Deanna Kimball
Excellent customs service, friendly & informative.
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Sherry Tuss
I have been very happy with my service at Embark.
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Bill Okerson
Great experience i like the people and service.
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Ashley Kromarek
I love banking with this credit union!
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Susan Praye
Great! Always friendly and helpful!
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Aart Dolman
Excellent have no complaints. Aart
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Chris Neumann
Very good customer service
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Eric Phillips
Great customer service
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Kelly Strom
Fantastic service!
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Gary Atwell
Love Embark FCU!
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Erin Townsend
Love this place!
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Shawn Morgan
Great people!
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Gerard Kouassi
Great Bank
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nik scebba
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