|Address:||495 Westport Ave, Norwalk, CT 06851|
|Working:||9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–1PM Closed|
Three weeks ago I went to the Westport AAA office to collect information on a trip to Canada our relatives visiting from Australia were planning to do. I arrived 15 minutes to closing but the lady that served me had all the time in the world for me. Not only did she prepare a triptek for me but also created two maps, one for me and one for our visitors, so that we could meet on their trip back from Toronto in the Fingerlakes. She was first-class in her friendly and helpful assistance. i live in Darien, and although Stamford might be a little closer, I have found the service and staff in Westport so much more helpful and eager to help members. Thank you AAA Westport! Gabriele Abbott, Darien
I waited less than two minutes to have my license renewed and the woman who assisted me was extremely courteous, efficient and friendly. I also stupidly left my checkbook there (which I never bring with me but was not sure if credit cards could be used for license renewals) and they called me the next morning to say that they had found it. My husband and I are fairly new AAA members, but after my positive experience at the Westport branch and seeing what they services they had to offer in addition to license renewals, I will definitely visit them in the future for travel planning, discount tickets, etc.
Most of the employees at the Westport location are helpful and courteous. However, the gentleman behind the counter - Steven was condescending. He rolled his eyes with each of my questions. He made a negative comment about my wallet, and as he recited the requirements to renew my license, he recited as if he was upset to have to say what he has said a thousand times - irritated as if it was my fault! Perhaps he should consider that he has been in his position too long. Move over and give the job to someone who understands the meaning of good customer service!
I came in to AAA to pick up a Triptik. While I was there, I renewed my membership for 2014. I was served quickly and professionally. I do have one suggestion. The Triptik had directions TO my destination but not RETURNING FROM my destination back home. It is not always so easy to just reverse the directions. Return directions should be included in the Triptik. Thank you for the services you provide.
Renewed my license in under five minutes! Both of the people that I spoke with when I was there were beyond friendly and courteous. It was an example of perfect customer service. If this is the way I was treated as a non-customer, I can only imagine the service for members. I will be signing up for AAA.
I went into the Westport office for the first time recently, and wanted to take a minute to say how helpful and friendly the staff were, and although they did not have one of the items on my list, everything else was just great! Thank you for realizing the importance of good customer service. Great job!
Good service. They had a great deal of information for us to use in planning our trip later this year. We have used AAA or over 30yrs and have always found their services and the information they provide as very helpful. We still have their tour books from many years past.
This is the place!! I recently had my wallet stolen and the mere THOUGHT of going to DMV was overwhelming. Lucky me , AAA does licenses YEAH!! It was painless, quick, and easy. I highly recommend it for any DMV needs you may have that they can handle.
AAA has always been there for me especially in times of dire need.and have always preformed to my expectations Thank you for all your help . You have earned a customer for life Best wishes to all your dedicated staff
I visited the office to have a passport photo taken. The woman who helped me was friendly and made sure that it was a good photo. Additionally, I am happy to have a AAA office in my hometown and in a convenient location.
I walked in and within 10 minutes had my license renewed. Then bought ticket for the BowTie Cinemas at a discounted price of $8.00 instead of the regular $11.00 Overall a great experience
Went to AAA in Westport CT to renew my license. What a pleasure. Not only were the personnel nice, but they were very extremely helpful as well. I will be going back for more things.
Renewed by (delinquent) drivers license and was in and out in about 15/20 minutes. She was courteous, professional, kind, and funny. I will def continue to use AAA Westport!!
Renewed my license on a Saturday morning. There were a few people in front of me but the staff was well-organized, efficient and friendly. A very pleasant experience.
Went to get my Verified CT license renewed. Very professional, courteous staff. No long wait times. Excellent service. Always a pleasure to visit the branch.
The office on Post Road East in Westport is extremely efficient- the reps are friendly and helpful. I was able to renew my membership in under 5 minutes.
The line at DMV was a 2 hour wait, but I was able to renew my license at AAA within 10 minutes. Very courteous and professional.
I could not have been happier with my experience getting my license renewed here. Very bright, friendly, and super quick.
Very helpful and arrived in about an hour. Saved my butt because I accidentally left my keys in my car, thank you AAA!
As a member of AAA, I had the benefit of quickly having my passport picture taken for no charge. Very nice.
Renewed my license at AAA. Could not have been easier. Why would anyone go to DMV when AAA is available.
Once I found the new location, which is in Norwalk not Westport, I had excellent service. Thanks
As always, the service is impeccable, all the employees are courteous and eager to be of help.
Great experience getting my DL renewed. Courteous, friendly, and fast! Highly recommend!!
Mary Ellen Giordano
Renewed my license in ten minutes from start to finish. Helpful and efficient staff.
The best kept secret in CT, I got my license renewed here in less than five minutes.
Service was fast and friendly. Will never go to DMV for license renewal again.
very helpful and knowlegable, I should use the service they provide more often
Super convenient place for license renewal. Come early, or wait in line!
It was amazing experience. They processed my auto loan in 15 mins .
Visited for a passport photo; quick and friendly service!
Far Faster and more efficient than I could have imagined
quick and easy license renewal, friendly helpful staff
much less painful for license than DMV,,,,
Got my drivers license renewed in minutes
It was a very pleasant easy experience
No DMV services at this location.
Fast, close, nice people.
Very helpful and kind staff
This office is well run