Category: | HVAC Contractor |
Address: | 2033 Johns Ct, Glenview, IL 60025 |
Phone: | +1 847-729-1820 |
Site: | effectiveair.com |
Rating: | 4.8 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Paul Dugan
Our experience was dismal to say the least. This company did not in our opinion complete their installation job of our furnace, which included installing the dehumidifier to the furnace that our insurance company paid for, nor did they install the furnace we had wanted even after charging an additional "upgrade" fee. Also they were contracted to install a new A coil to our Air Conditioner. This job was also not complete as they failed to install a critical receiver/dryer which subsequently caused the cooling system to fail as was indicated by a competitive HVAC contractor. Further, we purchased an extended warranty on the entire system with a credit due us for uninstalled heat vent registers valued at $300. They would not provide us with a copy of the Warranty as they insisted on sending it to the Contractor who hired them for our home. When we called them to service our system which we had or was supposed to have a warranty on, they refused to service their installed equipment even though Effective Air had been paid in full. A furnace, A coil, Connecting lines, and Duct work cost us approximately $17,000.00. For this amount of money, I would think the company would have considered us a Platinum rated customer. To this day 4-10-2015 we have not been able to get them to complete their job or honor their warranty which was contracted in 2009. I would use a great deal of caution when hiring/contracting Effective Air, Inc to do any work for your home. If you do, make sure your contract is extremely detailed. It is my opinion they were deceptive in their dealings with us. I would not recommend using them.
DE
Devraj Banerjee
I have used Effective Air 3 times in the past for my HVAC issues and have been very satisfied with their quality of work. The last visit was the annual furnace maintenance rendered by Scott Belford. He was courteous, knowledgeable, competent and very detailed with his work. He spent time troubleshooting temperature gradient issues in one of the older furnace and made sure the issue was resolved. Great company to do business with.
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Stuart Wolf
Effective Air, in my experience has always had top-notch customer service. This morning my furnace broke, I spoke with Ken at dispatch (friendly and concerned) and a rep-Kerry (who was friendly and great at what he did), came out to fix it just 4 hour later. Kerry explained everything he was doing and what my repair/replacement options were. Everything was reasonably priced. Great service!
ER
Eric Deng
Excelent experience with Effective Air. They helped me to clean up the mess some other contractor left. Very easy to be contacted with, there is always someone to take your calls. Very easy to speak to Jon to discuss the project in details. The Crew is really knowledgeable and professional. They came in timely and completed the job flawless. Highly recommend to all.
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edward keller
From first contact to last this company met more than my expectations. Thank you Brad and Miguel and Miguels assistant. You were all more than just competent, you were caring and personable, and made me feel like we were good friends, Use me for a reference any time. Ed Keller
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Hanna KIM
I replaced my furnace and did maintenance work on the humidifier. The technicians were all very friendly and professional, they accommodated for the timeline I had asked for. Sales team & field service teams worked together well.
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Deb Reinhart
Effective Air is a wonderful company. I was very impressed when I had their technician Bobby S come out to the house. He was very helpful and knowledgable. I would recommend them to everyone.
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Sally Weiland
I have used and recommended Effective Air for years. The recent service on my HVAC was excellent. Luis really knew what he was doing and the house was nice and cool again.
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dan miller
great service and explaining what is being done and how to work certain items!! Bobby S very friendly and knowledgeable. Been using EA for about 9+ years!
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Bob A
The Effective Air team provides outstanding service and information. Their work is a great value and very cost effective. Thanks very much.
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Paul Fischl
Top-notch service, as always, from Effective Air. I have been using them for over 25 years now--the loyalty has been well-earned.
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Katherine Stuart
Great experience for boiler maintenance with Gary. Fast, Clean, Courteous, Informative, GREAT value.
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Kelley Gercone
Had a great experience with Scott. He was quick and explained everything that was going on.
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Bruce Baumberger
Excellent service from an expert - wonderful attention to all aspects of my HVAC system
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Scott Vanderwiel
Jon and his team are extremely professional to work with.
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Mary A.
Great Service all the time!
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Ed Rumsas
Outstanding work by Gary!
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arthur mollenhauer
Excellent.