Category: | Mortgage Lender |
Address: | 11933 Westline Industrial Dr, St. Louis, MO 63146 |
Phone: | +1 314-878-9999 |
Site: | americanequity.com |
Rating: | 4.2 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed |
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Tia Black
We refinanced our mortgage with American Equity Mortgage in Bloomington, MN and Jon Hill was our mortgage consultant. Jon and the rest of the team went out of their way with a last minute problem that arose (our fault completely) to make sure that we were still able to close on the same day and keep our mortgage payments as low as possible. Jon always returned phone calls promptly, as did the other team members such as Amie Webb, mortgage processer in St. Louis, MO. Jon listened to our objectives carefully, presented us with several options and each of their positive and negative points. He was extremely attentive to our loan, making sure we had all our documentation ready, he kept us up to date on the progress of the loan and we were able to close within one month of starting the process. We thoroughly enjoyed working with Jon and trusted his knowledge regarding mortgages. He was very professional, very respectful, and extremely easy to contact even away from the office. We will definitely work with Jon Hill and recommend him to anyone who is considering refinancing.
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Karen Madison
This mortgage company is the worst for getting your mortgage refinanced. I am African-American. When I inquired about a refinance they put me with their token loan consultant Don Mitchell. He is just the worst. The process started in August, 2012. First we were closing in October, then November then December. Well, we never closed. The loan payoff was only $43,000. This is a very small refinance. The company would not make a lot of money. So, the fee to refinance this loan was $7,000.00. Then, Don Mitchell got the idea I had a lot of money because I am a teacher. I went out of town with friends during Christmas. Don Mitchell told me he could not close the loan unless I paid $1,700.00 on top of the $7,000.00 fees that included the closing cost. This place is a rip-off. I went to a different mortgage company got the same refinance with a lower interest rate less closing cost fees. I would never, never, never recommend this mortgage company to anyone at any time looking for a refinance.
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Brian Gould
Company looses HUGE shares of the Marketplace. Executives do not have classically educated officers only Blue Collar cronies that contribute & pollute emotion into business transactions. Company could easily make an additional 6 Million in Profit weekly but the owner has been deluded by loyalty. Transactions are padded to maintain a business model that only floats the organization to the next quarter but never penetrates the market adequately. Firm will not be on Par with competitive lenders. Unfortunately this company will perpetually target their share and quarry among uneducated borrowers. If your only option is this firm then you are probably the aforementioned borrower & will benefit from them. Talented originators can make select deals fair but management is less than inclined to assist "Good Guy" originators. Be aware of who you are doing business with & realize you are spending often times Six Figures & deserve to be charmed not dictated to by some sales Hog. Buyer beware.
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michael hanks
I have had nothing but a fantastic experience with Ryan Molstad of AEM. We have been working on my loan for quite some time (due to my past credit) and we were finally able to get the deal done. Ryan was always there when I called and made a request and told me the truth on whether I could or could not obtain the loan. Once we got the loan Ryan made sure that I got the best loan available for me with the best interest rates. Made sure I was aware of everything I had to do during the process, and followed up on any and all of my questions no matter how small or odd they were. Everything Ryan had done was in my best interest. He made sure that from beginning to close was a great experience for his client, me. Even after everything was closed he has been there for me to answer any questions I have. No nonsense way of doing business has made my trust in Ryan and his staff top notch. Thank you Ryan for everything you have done for me and my family to make sure we have a better future.
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Borislav Ivanov
After having two months to close on a regular transaction they suddenly, without an explanation (most likely due to somebody unexperienced there) had to reprocess the loan application and delayed the closing with three days. Needless to say everybody, Seller, Buyer, title companies, real estate agents were on their toes not knowing if things will go through. They were also hard to be reached and had trouble keeping everybody in the loop about what was going on. A small local Lender would never have dropped the ball like that.
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Lynn Norvell
Beginning in 2002 , I started purchasing and refinancing homes through American Equity. I have purchased three different homes in two states and refinanced twice, each time with 5 star service from Brent Kiffer and the entire team. The most recent loan was processed while on vacation out of the country. The process, communication and the rates and costs have always exceeded my expectations. Every time I think of needing a mortgage for any reason at all I think of American Equity and specifically Brent Kiffer.
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Beth Tingle
I have bought and sold a handful of homes over the last twenty years and on my most recent purchase, I worked with Brent Kiffer at American Equity. My career is in the healthcare industry so I understand taking care of others and without a doubt, this company and its employees do too. I was extremely impressed with every aspect from application to closing and the consistency in how each step was delivered as Brent described in the very beginning. Incredible job!
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Sherry Pitcock
Dustin Fryer helped me get my home refinanced. The costs were fair and in line with what I saw elsewhere. But what made the deal remarkable was how he would not give up. My income is not standard W2 and caused issues. Dustin was like a bulldog, kept pushing and finally got it done. And quickly as well. they are a great group of real pros, knowledgeable and nice to work with as well. Thanks a million
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Dana Mesle
To those of you out there looking to get a home loan, I would highly recommend the services of Lance Tulacro. His skills of executing and finalizing the loan application was remarkable. I was extremely impressed in the time frame that it was completed. If my memory serves me correct I believe it was all completed in 23 days! Impressive work! Great job by Lance Tulacro with American Equity Mortgage!
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Lindsey Landis
Alex Glover was GREAT!!!!! As a first time homebuyer I was extremely nervous about the process. He made me feel very comfortable and guided me through everything I needed to know. I would highly recommend him to anybody that is trying to buy a home. Thank you Alex for everything you did for me and my family.
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John B. Guyton
As a Realtor, I have to rely on efficient professionals within the mortgage industry, Aristides Priakos and AEM have proven this to myself and my clients time and time again... If you are looking for a true professionals I recommend giving Aristides Priakos a call. John B. Guyton, Realtor (727) 288-1449
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Sarah Knudson Strobel
INCREDIABLE! You will not regret working with this company. Aristides and his team made the loan process easy and painless. The communication was superb and we settled on time with no glitches. Thank you to the whole American Equity Mortgage team. I look forward to doing more business with you!
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Reatha Aggrey
American Equity is the greatest. Shontay Hawthorne was the person that worked with me. She kept me informed on everything that was happening. I have purchase two homes but this was smooth and easy. I just want to give her a big Shout out to say Thank you.
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Alan Deal
Dave was very attentive to our particular needs when refinancing our home. He was able to show options that could save us money that we were not aware of existed. He was able to explain all of the information to us so we understood where we had questions.
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Josh Jerome
Tyler Shafer went above and beyond for our refinance. His professionalism was studious and his proficiency was nothing short of flawless. Tyler was also able to deliver as promised results, before the timeline he gave us. A truly remarkable experience.
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Brett Harper
If you need done right and done right now, David Fuller is your man! He is honest and upfront, you will never wonder where you are in the process. I will definitely go to Dave for my future mortgage needs.
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Thorsten Koester
Ari and his team are the pinnacle of professionalism. Incredibly knowledgeable, they make the process smooth and painless. Great communication and a joy to work with. Highly recommended!
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Laura Roberts
Joe Schonlau always seems to call at just the right time to find the best deals for us. My husband is a veteran and Joe worked with us to best utilize our VA loan. Thanks Joe!
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james stanley
this place is a joke find place else to go. i would not let my worst enemy go here. it would get no stars but i can not do that here so it get 1
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Hondo Davids
Great to work with. Zach and Owen kept me up to date throughout the entire process of my refinance. OUTSTANDING! Highly recommended.
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David Cordoba
Darryl Lee is an excellent loan officer and will give you the best customer service and a great experience doing your loan with him!
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Tammy Beckedorf
Wonderful experience working with David. He is responsive, knowledgeable and pleasant.