Riverbank Finance LLC

Reviews 28

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Debbie Paver

Anthony Bird at Riverbank Finance LLC made my home buying process smooth and stress-free. I highly recommend his services to anybody applying for a loan or Home Mortgage. As a first time home buyer, I felt I was immensely well informed of the progression throughout the entire process of applying for my first mortgage. Anthony was committed to providing exceptional service and advice. He always kept my best interest in mind and continually updated me each step of the way. He was flexible, organized, and easy to get ahold of, making any questions I had quickly and accurately answered. He even came to my closing simply to congratulate me on my first home. If you are looking for a hard working, dedicated, and knowledgeable Loan Officer you wont be disappointed with Anthony Bird.

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Robert Carpenter

I was very happy with River Bank to refinance my home with a cash out. I did not have a conventional loan I had a land contract before talking to Eric at Riverbank I had dealt with two other mortgage companies. One of them led me on for almost 3 months and then said it could not be done because it was a land contract. After calling River Bank and speaking to Eric I finally felt I was talking to someone who could help me. Eric Kept in touch with me every step of the way. I would highly recommend them! It really pays to deal with someone local rather than going online and dealing with companies that are misleading and give false promises.

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Mo Par

Josh and the whole crew at Riverbank are a class act that other lenders should model after. They know their stuff, very personable and treat you like family. Someone always picks up the phone and getting in touch with Josh whenever I had a question was never a problem. Not only did they get us a far better deal than we originally found at a big bank but they closed our deal in record time. We had numerous hurdles with the house we bought due to FHA guidelines but Josh fought for us on every turn helping us buy the home of our dreams. I will not hesitate to refer them in the future and thank you guys for all your help!

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mauricio zamora

Awesome , and very smooth Very happy with the whole process thanks to Josh at riverbank Financial @ grand Rapids mi We were going to move to smaller place But josh was able to get us into a bigger house , with really low interest rate. Even know we had credit problems he was able to get us into a dream house for us My family and I ,come home every day and still amazed that ,we are buying this house . thank you for your help Josh! !! you are consistent, dedicated, very professional . appreciate your effort to make it happen.

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Kathryn Adams

We were having issues with a larger loan company. After many headaches we pulled out at the last minute to explore alternative options. We were getting closer and closer to closing but Damon was able to pull everything together and we closed on time! He made the process feel seamless! He was patient and very thorough throughout the whole process. This was our first home and we had a lot of questions. We were able to get a great interest rate with 1% down and NO PMI! So thankful we found him and very pleased we decided to switch!

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Angel Alvarado-Thomas

My Husband and I were referred through a co worker to Riverbank Finance LLC. We heard a lot of great things and decided to reach out through email. I can tell you by the super quick response to my email I knew Riverbank was on top of their game. Not only did Riverbank provide excellent customer service but they helped make this whole process run smooth from beginning to end. We enjoyed our experience with Riverbank and would definitely recommend to all. Thank you Riverbank Finance LLC for helping us buy our beautiful new home!!

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Hannah Quaranta

Chad at Riverbank has helped us buy 2 homes in the past 2 years and both experiences were excellent!! Chad went above and beyond to make sure everything went smoothly and that we closed as quickly as possible. I could always call/text/email Chad and would receive a response right away. Chad is honest and knowledgeable and made the home buying process simple and straight forward. I would recommend Chad to all family and friends and there is no one I would want to do our mortgages in the future other than Chad!

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Janette Swanson

These guys know what they are doing - after speaking with Quicken Loans and being turned down for the HARP loan they figured out a way to transfer my mortgage insurance even after I was told it was not possible by other lenders. Overall very satisfied with my interest rate and savings but I wish I could have gotten rid of the mortgage insurance which is why I give them a 4/5. I would recommend for refinancing help and for other loans. EDIT: Their after loan service won me over to a 5 star review.

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Stacie Schultz

Riverbank Finance LLC was an amazing company to work with when getting our loan for our first home. They worked extreamly hard to make sure we got the best rate and the best loan available. When we had questions they were always willing to talk with us and answer any questions we had. Anthony was knowledgeable in the loan programs available and helped us save money. We were very happy with our experience with Riverbank and will use them again for any future mortgage needs.

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Chad Naylor

After a month of sending documents and waiting for Andrew to return calls I found out he never looked at the type of property we were financing and had applied to a company that did not handle the loan type for us. After we we had been approved financially by the company he said we would have to start the process over and the fees and rates would jump several points. We have very good credit that has now had inquiries due to his mistakes. Not a good company to deal with for us.

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Meagan Lewis

Damon and his team were absolutely amazing during this entire process! They really made sure I knew the ins and outs of the entire process, answered my many lengthy questions and spent so much time making sure everything was perfect for us. We are first time homebuyers and friends and family made this experience seem terrifying but I have to say, Damon and his entire team made it seem easy! If we ever refinance or buy another home, we will continue to use Riverbank!

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Dennis Tanis

Getting a reverse mortgage can be difficult but Andrew very patiently explained every thing and made the process go very smoothly. He always answered my phone calls promptly and kept us informed as the process went forward. Every one we talked to in the office was very friendly and helpful. We feel we made the right choice in choosing Andrew Wilterink and Riverbank Finance to handle our reverse mortgage. Thank you Dennis and Diane Tanis

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Jill Vick

We worked with Anthony and were given solid advice months before we entered the home buying process officially. Which we would highly recommend! We got thru the process very efficiently, and Anthony was very helpful throughout. He spent several hours working on one of those "hiccups" that came up, to get the financing to come in on time before the closing. We had a handful of heroes getting to closing, and Anthony is definitely one of them!!

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Stephanie Ashenden

Chad R. Helped us make our dreams come true. He worked with us for close to 2 years with diligence, respect and always in a timely manner to get us to the position of being able to purchase our dream home. I will definitely refer my friends and family whom are looking to start the mortgage process to Chad for years to come. We recieved excellent customer service from the whole team at Riverbank. We truly appreciate your hard work Chad!

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Steve Jesnek

The loan officer was very professional and responsive. The loan processor seemed to get bogged down with a heavy workload and missed several emails and a voicemail, which delayed the process a few weeks. The good thing there was no hurry. When following up regarding the next draw and realted options, the contact was rude and brusque, but he did not work in the Riverside Finance office; he worked for the lender.

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Monica Adams

I worked with Andrew, who was incredibly helpful, understanding, and willing to go the extra mile to make sure everything was in order for my loan. A few things were delayed and got pushed back from my original close date, but all reasons were out of Andrew or my control; he kept me updated and was available for questions whenever I had them. I would definitely recommend Andrew to anyone looking for a mortgage.

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Kevin Brown

I highly recommend Riverbank Finance. I am a Realtor and have worked with Anthony Bird on many transactions. His communication, knowledge, turn around time, and customer service is superior. His staff is excellent as well. I have worked with many, many lenders over 20+ years selling residential real estate, and Riverbank Finance is a First Rate industry leader in every way that matters to my clients.

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Tom Rathunde

My experience with Josh and his fellow loan officers was refreshing. Our loan (on a manufactured home) was full of roadblocks and their help leading us was much appreciated. From difficulties with the state to sometimes absurd requests from the underwriters they were there to aid any way they could. If I ever need their services to help me get a mortgage I would not hesitate to use them once again.

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Doug Redmon

Very great team to work with, will definitely go with this company again in the future for all my mortgage needs!! We closed 3 weeks sooner than we expected because they are very quick and very good at helping to gather and submit the information you need. Always responded very promptly to emails and voicemails. Very knowledgeable and very friendly, and they keep you in the loop the entire process.

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Jennifer Wyant

We had an absolutely wonderful experience with Pam and the team at Riverbank Finance! We ran into numerous hiccups when trying to buy our new house due to complications with VA Loan documentation. Pam was incredibly knowledgeable, very responsive, and helped us get everything taken care of quickly. We cannot recommend her and this company enough, and are very grateful for all of their help!

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Thomas Stevenson

Chad was wonderful to work with. He worked us through the entire mortgage application process in a timely and professional manner. What I appreciated most about working with Chad was that I could trust him. When he answered a question I had confidence in his answer and when he made a commitment I knew I could depend on it. Without reservation, I recommend Chad and Riverbank Finance.

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Trisha Witte

I was recommended to use Riverbank Finance by my realtor and could not be happier. Anthony with Riverbank made purchasing a house quick and straightforward. Anthony promptly answered any questions that I had and kept me informed throughout the process. The staff is friendly and knowledgeable. The fees were much lower than if I would have gone through one of the bigger companies.

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T Lap

Damon and his team of finance professionals at Riverbank Finance worked diligently to get us in our new home despite some roadblocks during the process. Damon is extremely knowledgeable and found a solution to every obstacle we ran into. Always positive. Whether you are a first-time home-buyer or looking to refinance, I would highly recommend calling Damon at Riverbank! Tim and Ann L.

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Eric B.

It was an excellent experience working with Riverbank Finance. I wanted to refinance my current mortgage and they were very knowledgeable about the different options I had. They helped me find what worked best for me based on my credit and home value. All of my questions were answered very quickly, upfront and honestly. I am very happy with my new loan, they did a great job.

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troy wilde

We used Riverbank Finance three years ago when we moved into our house. Josh was outstanding to work with in that transaction. We recently moved to the UP and used Josh again because of our experience we had with him the first time. Once again we were very impressed with Josh. I would recommend Riverbank Finance to anybody looking to buy a new home or refinance even.

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Mainor gomez-chinchilla

Riverbank was very helpful with the process of obtaining my first house. They helped me understand step by step how deal with my finances and they also gave me the tools to become a good first buyer....I would recommend them if you are looking for a house....they appreciate you, help you, and understand your needs....thank you very much Riverbank for your support.

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Todd Sandra Ehlert

I have refinanced an existing loan and recieved a new loan through Riverbank. Josh did and amazing job. When I applied for my new conventional loan Josh was on-the-ball with everything. From start to finish we were ready to close in approximately 3 weeks. I was very happy with my experience with Riverbank and will use them for my future mortgage needs.

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Jennifer Hammond

We had a great experience in the beginning and everyone was helpful and answered e-mails/ phone calls quickly. Towards the end, something happened and the communication trailed off. We wanted to close on a Friday, but then wrong documents were sent in e-mails and phone calls went unanswered. The first few weeks were great, but the last one was not so.

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