Montell Construction - Roofing, Windows, Siding

Category:	Construction Company
Address:	401 Hall St SW, Grand Rapids, MI 49503
Phone:	+1 616-805-4966
Site:	montellconstruction.com
Rating:	4
Working:	8:30AM–8PM 8:30AM–8PM 8:30AM–8PM 8:30AM–8PM 8:30AM–8PM 10AM–2PM Closed

Location

Photos 95

Reviews 31

Sarah Tatman

The service provided by Montell was appalling. Upon signing our initial contract, we were given an estimated start date of 6-8 weeks, but probably sooner as our situation was considered "urgent". (Our roof was leaking into the room below.) No work began until the 12th week and the communication surrounding this was lacking. After the initial sales meeting, we later found out that we were not adequately presented with all of the product options available to us. It took weeks to even get a larger sample size of the product that was promised at our initial sales meeting. When workers finally showed up, they had different materials than outlined in our contract. Trying to discuss any issues with this company is beyond frustrating. We received rude responses, no apologies and the work that was done is unsatisfactory. The Duradek edge looked like it was cut by a child. Since it was already glued down, it could not be fixed so they painted to minimize the unsightliness of it. Sloppy if you ask me. A worker also stepped through the roof, causing 2 boards in our cedar ceiling below to break. They nailed it back up and offered us a few hundred dollars to account for it. At our final walkthrough, they fought with us over whether or not it was discussed to be $200 or $300 and also tried to argue that it could have been like that before they did the work. After all of the problems we had with them, I was astounded that they would try to haggle us for $100. In the end, they just wanted to take their check and never see us again. Good riddance Montell.

Patty Russie

I am so pleased with the work done by Montell Construction at my house. I had a big project -- roof, deck and siding all needed replacement. They met with me intially and wereso helpful walking me through the decision making process. So many colors and styles to pick from! As with any project of this magnitude, there were some hiccups (mother nature always plays her hand here). The project manager was quick to return my phone calls/emails if I had concerns that needed to be addressed. They provided a 5-year warranty and six months later when I had an issue with the gutters, they were back at my house within a couple days after my call to address some nail pops. Then, about a year later, some trim on my porch was battered by my snow shovel and when I called to see what they could do, they came back and got it back in tip top shape. I would definitely use them again and highly recommend to my family and friends.

theory400

We have used Montell several times and they have been excellent every time. George McNew is a pleasure to work with. He is always prompt, courteous, and honest with pricing, which has been in line with other contractors and what our neighbors have paid for similar work. They have done three jobs for us. The first was a 20,000 new roof, with tear-off and complete rebuild. They completed this in the Winter during breaks in a blizzard! The second was a 9000.00 new siding job. Excellent work, and they left our garage cleaner than before they started. The most recent work was a 1000.00 gutter replacement, which they finished in one day. I will always look to Montell first for any future construction work. Strongly recommended!

Diane Vander Maas

Montell did a total tear down and built a new multi-level deck for us. They did a top notch job! George was great to work with, and stopped by several times to see the progress. Our project took a few weeks to complete, and I appreciated that at the end of every day, the guys cleared the area of debris and left the site tidied up. There were some challenges along the way (a 40 year old house), but Randy and his team came up with a solution every time, and the end project is beautiful. We will be using Montell for our future home projects.

Katelyn Schmidt

We recently ordered windows and sliding doors through Montell for our whole house. We are doing a new construction, and they helped us find great windows for a great cost. (Soft-Lite Windows, triple pane, and high efficiency). We even had some more rounded windows and different shapes and they were able to meet all of those needs. They can make a great window for any project! They had different options for all budget sizes. Montell installs quality product, and they really know their stuff! We would recommend Montell to anyone!

Vinny Dolan

I worked with Montell Construction on a project recently and they were professional and on time with everything. I felt they were fair throughout the process and provided me clear expectations which they met. I was particularly impressed by the genuine interest the owner showed in ensuring I was happy with the completed project. I would refer Montell Construction to anyone in the greater Grand Rapids area. Thank you Team Montell!

Jeff Delbeke

Over the past 2 years Montell Construction has done a stamped concrete patio/walkway and a front porch remodel. We are extremely happy with the quality of work and customer service. We just met with George again for another stamped concrete project. He is very professional and honest, showed up on time for our appt as always. I trust Montell Construction to do quality work, and ensure the job is completed to our satisfaction.

Private User

Price quoted was almost double what I received elsewhere and when I mentioned it, he slashed 20% off. Clearly the first price was trying to see how much money they could take me for. Very pushy sales guy, demanded I pay deposit and schedule the work the same day as the estimate or they would refuse to come back out. They may do fine work but I would never hire this company based off of my experience with the salesman.

A Private User

I highly recommend Montell Construction based on their professionalism and exemplary service. I had six windows and two sliding glass doors replaced and could not be more pleased with the product and work provided. This family-owned business takes pride in their craftsmanship and customer service. If any future home improvement need arises, Montell Construction would be my only company of choice.

Hernan Balcazar

I worked closely with George, one of the owners, on the construction of my deck. George and Montell was very professional in the way they handled my project and ensuring my satisfaction. Also, Bud was very prompt in the inspection of my deck and making sure that it was accurate and safe for my family. Montell Construction may not be the cheapest, but the stand by quality of their work.

Curt Fitzgerald

We hired Montel Construction to replace 16 windows And install seamless gutter. The guys were very professional and courteous. They came out and double checked the window sizes before placing the order. They then confirmed the installation date. Arrived on time and installed everything completely in one day. I will definitely hire Montel Construction again in the future

Salliann McConnell

Montell sent a crew out to put gutters on the back of our house. They were very prompt .The young gentlemen were very polite and very efficient and did an awesome job They cleaned up the mess they made and was done in a small amount of time. Thank you Montell. Motell does an awesome job from beginning to end.

Charles earley

They as a business refused to accommodate the customer on the very initial stage of a project. They refused to even stop by and give me an estimate on a roofing project unless my girlfriend was home, despite her equal frustration at the situation and willingness to express it to the company.

James C

Honestly, I heard their ads on the radio so I thought why not give them a chance. Communication is lacking at best, the measurement they took were incorrect. I would HIGHLY recommend that if you are looking at getting a quote from this company, you look else where. VERY dissatisfied

Michal Gorby

Montell Construction did our sunroom, and they were an amazing team to work with! They were very efficient and professional in all our dealings and the end result is gorgeous. Thank you Montell for the wonderful addition to our home!!

Mary Petre

We are very pleased with the work that Montell did on our home! Our home looks so much nicer and we have gotten so many compliments! They were very easy to communicate with, and we always new the next step of the job!

Matt Smeltzer

Montell Construction is fantastic. I called them and they were so extremely professional. Free estimates and work that is guaranteed to be the very best. I recommend that everyone use them.

Thomas McMahan

Alex, Alan, and Kerry not only did fantastic work, but were also great to work with during the entire deck and underdecking project...we would definitely recommend Montell Construction!

Sandra Schreiber

Super job! My roof looks great. It is nice to deal with a company with integrity. Everyone went above and beyond to make sure everything turned out great!

Joel Zinner

I have worked with the owner George McNew for years. Their products and service are top notch. I would absolutely recommend them to my friends and family.

Baylee Sterling

Our whole job from start to finish went extremely well! Our roof looks fantastic, and we could not be happier! Thank you Montell for such a great job!

Emmanuel Ceballos

Montell did an exquisite job on our home, we are very happy with our new windows! We appreciate all their efforts!

Brianna Brugel

We could not be happier with the outcome of our home. Our siding looks beautiful! Thank you Montell!!!!!!!

A Private User

Great job! Very impressed with the quality of work Montell Construction provides! Perfect job on my siding!

Matt Hill

They are very over priced and their sales guys are pushy. Awful place to deal with.

A Private User

These are stand-up guys! A pleasure to work with!

A Private User

Extremely satisfied. Job well done.