Category: | Insurance Agency |
Address: | 50 Prospect St, 2nd Floor, Waltham, MA 02453 |
Phone: | +1 844-331-7177 |
Site: | internetinsurancegroup.com |
Rating: | 4.8 |
Working: | 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM Closed Closed |
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roger knight
Absolute nightmare with this agency. Calls are not returned within a reasonable time frame, if you are a contractor in need of providing a client with a certificate of insurance on short notice, then forget this agency. I received a termination notice form the insurance company, they stated that I was not making the payments, ( I had paid >50% of the premium when I purchased it ) plus I had also instructed the "agent " to bill my credit card for the monthly premiums. I called the AmGuard company with whom they placed the policy, they told me that no such billing arrangement ever existed, that my policy would end on the stated date at 12:01 a.m. I run a business, that is hard enough, I do not need certified letters of cancellation on a policy I am clearly paying for or everything that was needed to make the payments was pre-arranged with the "agent". To make a long story short, ten days after I received the cancellation notice via certified mail, plus two other identical letters via regular mail in the following few days after, I today received two reinstatement letters from them, each of those letters has a different reinstatement date..... I called them, told them that since they could not get their act straight that I had taken my business elsewhere, that I simply did not have time for their errors and mishandling of my policy, at this time their agent tells me that , well it is not going to cancel, it is reinstated, because we made a mistake, you really owed no money..you are actually paid thru some date a couple of months down the road..........What ??? Then when I said that I had already purchased a policy from another insurer, they insisted that I had to tell them who that insurer is, plus complete a form to now "cancel" a policy they cancelled due to their incompetence. I am calling and filing a complaint with the state board of insurance, and requiring a refund of any over payment up to the date of cancellation on their letter. Stay away from these jerks! Believe me, if I could give them < 1 star I would.
MA
Maverick Mosaics
I want to compliment Internet Insurance Group for prompt & professional customer service. From Certificates of Insurance to helping me understand exactly what I need for my company they have been top notch. Oh and even though called "Internet Insurance Group" I have always been in touch with a person in less than an hour! They return messages! Real live people returning phone messages. A pleasure doing business with them. B. Fitzgerald, Owner Maverick Mosaics, Inc.
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Computer Lady Web Designs
Great service and great price! Oumar, my account rep called me right away and stayed with me on the phone while he tried every possible avenue to get me the right coverage with the right price! I was in awe of his dedication, his professionalism and the great deal he found for our company! I am going to refer him to all of my clients who have businesses and need a great insurance company! Thanks so much, Internet Insurance Group!
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Shane Stampley
I started looking into starting my own business in dec of 2016 and with a business ,as you know you must have insurance. Justin worked with me to get me exactly what I needed and looked for the best price he could for me. if I emailed or called he was right there and very quick to respond ! I have to say he made it much easier for me shopping around !
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Matt Mackenzie
I contacted Internet Insurance group and spoke with Byron. After some brief questions he was able to get me quotes within what seemed like no time at all. After trying a few different companies i quickly realized that Byron and Internet Insurance group was much more efficient and I was very pleased withe the quote. Thanks Byron
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Candace Silva
Justin was so helpful in answering my questions and made me feel at ease. Out of every other company or Insurance Specialist I contacted to get quotes, this was by far the best and made me feel confident! Definitely worth it all!
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Chuck Kehoe
Angelo is the man... turned a 2 week process of doing all my business insurance into less then 24 hours and came out exactly 42% less then what iv been paying the past 10 years, hes got me for life!!
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Diamond Floors
Our insurance ageny was very helpful, got us the best price available and took the time to explain everything in detail We are very happy with our policy and the service we have received!
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Emily Davis
Purchased a general liability policy for a new business today. The experience was quick and easy. Angelo gave us a great quote from a reputable company that fit our needs exactly!!
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pete davis
Called today for a quote. What I got was great coverage. Angelo knew what kind of coverage I was going to need at a great price. Great service all from the seat of my truck.
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bill mckenna
Justin williams was fantastic very understanding for helping to set up my companies insurance policy very happy and def will recommend to others
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Jeriann Krupa
Very helpful and so dang fast!! I had a quote in like 5 mins! Also Angelo was very polite! Thank you so much!
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Wade Cuff
Great job. Angelo went out of his way to get me a great deal on the insurance i needed.
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AJ Schubert
Great Price! Great Service! Quick and no hassle these guys are the real deal.
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Lakila Austin
Great affordable prices and excellent customer service.
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Divine Facility Services
Pain Free, No Hassle Quote! Great Customer Service!
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Joseph Green
Excellent service !! Byron was exceptional !!
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Katie Hodgdon
Very friendly and helpful