|Category:||Gutter Cleaning Service|
|Address:||110 Rotterdam Industrial Park, Schenectady, NY 12306|
|Working:||8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–3PM 9AM–12:30PM|
I felt that I needed to get this review in because I was very pleased with Huff n Puffs service after the sale. I had them install gutters and the helmet because I had a very bad time with all the trees around my home. After many attempts with my own solutions I decided to have them installed as I needed to clean out my gutters twice a year and I dont like ladders, Well it been over 20 years!!! really,honest. I have never had one single problem for that whole time and even the recent service crew was a little surprised. I saw that my dormer gutter was dripping off the wrong end so I decided to call and see if they would stand behind the"never clean your gutters again"sales pitch. No problem,Ed a production man at Huff n Puff said they would be out and they where and found a small clump of pine needles clogging the dormer downspout,They cleared it out and checked the whole system and were very nice and they were on there way,No Charge. Now that is a warranty. I would and have recommended Huff n Puff and their Gutter helmet to everyone who has gutters.Thank You for standing behind your products and service . I read some other reviews and dont know what they are talking about. I had no problems and look forward to having them do more work in the future.
I had Andersen sliding glass doors and some windows installed by Huff N Puff last November. It is less than one calendar years since the installation. I unlocked one of the two sliding doors yesterday and the lock toggle knob came off into my hand! It is impossible to get the door to shut tightly now and the cold air comes through the edge of the door. I had to metal-tape the entire door shut because of the cold. I only need to have a new lock installed in the broken door. It is a small job but this 76-year-old widow has to heat the house on top of a windy ridge in Gilboa, Schoharie County in the Catskill Mountains and it gets cold here. Still waiting for someone to come. Please, Huff N Puff, do send a repair person to my home with a new lock for the door soon! I beg you! Ingrid Saez
We have had Gutter Helmet installed on our house since 2005 (back roof) and 2009 (front roof). With much higher rainfall rates lately, we have had more runoff from the inside corner of the roof valley above our back porch. Higher levels of runoff have the potential to aggravate porch settling issues. We asked HuffNPuff if there were options to handle the higher rainfall rates. Ed (Service Manager) was extremely helpful and recommended that we install an improved higher capacity insider corner arrangement. Ed came by the house yesterday morning and took care of everything in short order. Ed was very courteous and helpful. We appreciate HuffNPuff taking good care of us as we are long term customers (basement windows, attic insulation, gutters and Gutter Helmets, etc).
I had gutter guard installed in June-when the salesman came he told us someone would be in touch in 2-3 days-we waited over a week and called them-we left 2 voice mails and finally got a call back after 3 weeks Once they came they did a good job-however we are experiencing problems with one section-my wife and I have left 4 messages (we can never speak to anyone-they are "in a meeting) and have yet to get a reply from anyone -no call back, no acknowledgement, nothing This is apparently the kind of service they offer after the install. I will not use them again We are planning on getting window replacements but will NOT entertain calling these people-not even for a price check
The product is good... the service crew is great...but it took us ten phone calls to get a appointment for installation...then they canceled out took another 5 phone calls to get next date...They did show up but not at the time they where suppose to. They did not bring all the parts... Had to come back in 2 weeks to finish the job...you will get excuses from crew is sick..car accident...and death in the family.. The office personnel and who ever is in charged ( Nici) is the problem... if you have to deal with her go to someone else..
I had gutters installed this morning. Awesome job done by installers Dan R. and John S. These guys made it look easy. Professional, Courteous, Knowledgeable. They answered all my questions. made the process easy. as to the gutters. just as explained by Mitch the rep who did preliminary measurements. The bottom line is the product speaks for it self (great, superb looking and functioning gutters) and the people as down to earth as you can get. very easy to deal with.
Very professional initial visit, estimate and follow-up changes to the contract. Installation when like clockwork without any problems. There was a little confusion as to the correct finish paint color for the center mullions, which was our responsibility to apply. This wooden piece was only just primed. Its amazing how many shades of white there are.
The bottom line is that it works. We have lots of helicopter seeds that did not get into the gutters. Nor did the leaves in the fall. So, I did not have to do the ladder work to clean the gutters. The installation was very professional and quick as was the electrician when we added heat to our east side gutters. We have no complaints.
We just had gutters installed on our house, Dan & Jeff were the installers. It was pouring rain, cold, and we still had piles of snow in the ares that they had to work in. They showed up on time, never complained and had all gutters installed in less that three hours....in pouring rain! They were great, and we are extremely satisfied!
From start-to-finish, this was a great experience. Always courteous, impeccable attention to detail and very attentive to my initial concerns. They are top notch when it comes to keeping open communication with their customers. It is great to know that businesses that treat their customers this way still exist! A definite 5 stars!
Dan R, Jeff C, and John S installed my new gutters and gutter helmets. They showed up on time and ready to work. They were finished faster than estimated and brought me around to see exactly what they did. They also were able to answer all my questions, even ones about the great lifetime warranty. Excellent service and speed.
Huff N Puff sent over a hard working team to install my seamless gutters! The foreman was courteous and respectful, the installers worked their tails off on a very cold and windy October day. The result was professional looking. My team was comprised of Jeff C (foreman), Anthony D., and Derek K. Thank you!
Dan and Jeff installed my gutter helmets today and did a great job. I felt badly for them because the weather was so nasty (a mix of snow, sleet, and rain) but they were troopers and had the job done within an hour. I was very pleased with both of them. Very nice men and great workers. Thank you so much.
just cancelled huff and puff rep here again on 07/17/17 with more problms wanted to start over 4th time this has happened. looking for anther vendor. had huff and puff put on home in queesbury steve was the vendor whole contract done in one evening. some thing WRONG with huff and puff in Middletown,ny
Employees were professional, helpful, and able to answer all questions. The job was completed timely and neatly. We are very hopefull that the heated gutter helmets will help solve ice back up as intended so we will no longer have to manually remove snow from our roof. Time will tell. No snow yet!!!
They were very professional and did a excellent job installing the windows and doors. They cleared away all of the old windows and doors. They vacuumed anything that fell inside when they were removing the old windows. They insulated and kept us informed. I would highly recommend them.
I have used Huff N Puff previously for gutters and gutter helmets on my upper roof. I recently replaced them on the lower roof. The workers were very professional and completed the job on time. They also left the job as neat as they found it. I would definitelly hire them again.
Dan R and Jeff C installed our gutters and completed the job in less time than anticipated. They were friendly, hard working and cleaned up after they were done. I would recommend Huff N Puff to any home owner who needs new gutters.
Installers Brian, John and Dan were very professional, on time, courteous and efficient. My husband and I would recommend them to anyone looking to have gutter helmet installed on their house.
DALIA S. VELOZA QUINTERO
They did a great job at our home, My Husband and I, Had GUTTER HELMET INSTALLED on our home. Brian C AND Jeff C. Worked Quickly and Professionally. Would Recommended this Company Highly.
We are very happy with our gutter helmets. The installer was professional and did a great job. No more climbing up a ladder to clean the gutters. We would recommend them very highly.
I needed to get my gutter helmets taken down for roof work. I waited almost 2hrs for them to show up. I even took off time from work for this not very happy with their service.
Showed up as promised,removed big birds nest from gutter. Blocked entrance birds were using and checked rest of gutter for blockages. Very quick and curtious.
Wonderful experience with this company. Financing options were great - they were prompt, neat, clean - very satisfied with the company and the product.
I had gutter helmet installed already. This time I added gutter heat. Brian C, and John S. did a great job and answered all my questions in detail.
We had a service call today 7/28/2015 by Kris and he did an excellent job. He addressed all our concerns professionally and efficiently.
WE HAD GUTTER HELMET HEAT INSTALLED ON OUR HOME. TOM H. AND HIS CREW WORKED QUICKLY AND PROFESSIONALLY. WOULD RECOMMEND THEM HIGHLY.
The complications that I had were addressed in a very cooperative, efficient and thorough manner by the representative Ed McElroy.
The salesperson was very knowledgeable. Gave me all info needed to complete the sale. He was very courteous and easy to work with.
Great job ! Professional installers and good follow up. The service department is very attentive to needs.
No more clogged gutters. No More climbing ladders. Very satisfied with the product and the service.
Hans A. van Nes
good job. Looks like high grade material. Well done professionally. Very expensive.
Great service and gutter products, installers were professional and efficient.
Good product, gutter helmet. Efficient crew. It works and is guaranteed.
Excellent equipment and support. Highly recommended!
Great quality and service
Reliable, excellent work!
prompt and professional
Great customer service