AAA San Jose Brokaw Commons

Category:	Auto Insurance Agency
Address:	1035 E Brokaw Rd #10, San Jose, CA 95131
Phone:	+1 408-436-7300
Site:	calstate.aaa.com
Rating:	4.1
Working:	8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8AM–5PM Closed

Location

Photos 93

Reviews 43

David H. Tran

My wife brought her car to this location to have oil changed, but when she took car home, the oil leaks really bad. She brought the car back and told them exactly the problem. After the inspection, the told my wife that they forgot to change the O-ring or (washer) and that was the cause and they told that they have changed a new washer. Question is when removing the Nut should the oil come out? They told my wife just "a bit"...Do you believe it? Please advise...I trust AAA, but this is really bad job...

Farouk Badawy

Good place for oil change or very basic service. I once changed spark plugs for my prius and was charged, twice what I would have paid at my local mechanic. Nice waiting area and not very slow service specially if you go in early morning. DMV services is really good and usually quick relative to DMV.

Ramon Vizcarra

Good customer service, fast, prices seem reasonable. Have not had an accident but they did cancel my service. They claim the card expired or was canceled, however i continue to use the same card to this day. Very confusing but they were able to fix the problem quickly without any additional charges.

justin lin

supporting above comments. recorded message for office hours but nohing else isnt helpful. i decided to even to try and many drivers in front like me dispointed that they closed on no reason today. its not holiday today btw. if u close u need yo at least tell in the phone.

Stephen Inoue

Drop in oil changes are a no no. Standing in line to renew my membership, service desk was reviewing the mornings no shows. Inquired about getting an oil change, told their next opening was in a week. No hassle, but no hustle either.

Bill Castillo

Car broke down Saturday night called AAA And was told 45min. An hour passes by and 15 min later they called to tell me it would take another 45 min for them to come so after 2hrs and 15 min they came and towed my car home

Athelind Long

Amazing service: I went in to deal with both DMV and insurance paperwork; the insurance agent handled everything on that end while I was up at the DMV desk.

Limo Uno

Great customer service! I did not have to wait long to get my DMV title transferred. I went there around 10AM so there was only one person ahead of me.

Mikel Ward

Friendly and fast. Open on Saturday unlike many other locations. Good place to come for international driver permits, registration renewal, etc.

Fabian Hernandez

Great place to get your insurance coverage,your car worked on or to get help with your car registration,very knowledgeable and courteous staff.

Mike F

Service members were very courteous and knowledgeable, issues resolved quickly and efficiently. Beats standing for hours at the DMV..

Raina Cruz

The people at the front desk who helped me with my registration were very rude and condisending. I will not be returning.

Horacio Lopez

The place is so crowded on Saturday. You have to wait 1 hour after to do the line and get an appointment with a person.

Michael Chu

Super quick alternative to the DMV. Love it for all things. They can also process one day moving permits.

Gloria Calloway

Helpful people. Took the time to help me map out a trip as well as suggestions of sites to visit.

Martin Reinders

Excellent new office! Fast friendly workers! Hidden out of the way for now, it will be found!

Ken Buscho

Needed to get some DMV fees paid, easy way to get a new registration sticker on the spot.

kathryn hedges

Honest mechanics, 2 year warranty, nice waiting area, major discount for AAA membership.

Jenna Brown

Fun and friendly guys behind the counter, processed my registration transfer with ease!

Raghupathy K P

Very friendly staff and lots of services. You must become a member to redeem services.

Nishant Rakesh

They should add people to help you answer questions or redirect you to right counter

Jr Roq

Costumer service is very good and its better than being in line at the dmv

debra croft

I just like it and its close to my house and they are nice people

Jake Johns

Fast service, A+on customer service! All around good experience!

Niecy Candelaria

Been by there couple years ago when I used to go to a church

Larry Houska

Very good service and minimal waiting time.

Claudio C

Very friendly, helpful and knowledgeable

Maria Thomas

Fairly large AAA office, friendly staff

Jorge Alejandre

Bad service with the new desk employee s

Shelly Carey

Convenient place for DMV transactions.

Ada Lopez

Nice customer service big office fast

Senkadir Rajasekaran

Quick and excellent customer service

Elizabeth Carranza

they help fast and good rate

Gilbert Valverde

Great customer service!

Ms.T Lasalle

It almost always open

Chuck Kuhn

Excellent service

Steve Thach

Awesome services

Andrew Miller

Really helpful

Stan Baginskis

clean building

bob brennan

Fast service

NXP USA

Good service

Rahul Shah

Too slow

Kishore Devireddy

Good

AAA San Jose Brokaw Commons

Location

Photos 93

Reviews 43

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