Insurance Outfitters®

Category:	Insurance Agency
Address:	7866 Martinsburg Pike, Shepherdstown, WV 25443, USA
Phone:	+1 304-876-0822
Site:	insuranceoutfitters.com
Rating:	4.9
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed

Location

Photos 8

Reviews 88

P Bananaland

I recently worked for an insurance agency and our website was not nearly as informative as this. The website is simple to navigate, even for the first time user. Love that you managed to bring in the family friendly qualities with Sailor, and the "about us" page was informative, sincere, and honest. I would definitely seek your guidance when searching for an insurance agent. In addition, the easy link to make payments is fantastic and the ability to get a secure quote is great for people in a rush who need a quote without able to make an immediate visit to the office.

Robin Lovins

Insurance Outfitters has a wonderful website providing honest, reliable information. The website design is set up in a way that is incredibly user-friendly. I like how the blog contains timely articles that are fun and informational to read. And, who can resist Sailor, their adorable mascot? I would definitely recommend anyone in the area looking for insurance to check out Insurance Outfitters.

Kathleen Gordon

What a great website! I love that you can get a really broad range of personal and business insurance options, all in one place, laid out in a very user-friendly and welcoming way. The blog posts on timely risk issues (e.g., tips for keeping Christmas trees fresh and not fire kindling during the holidays) bring a personal touch. Plus, their mascot, Sailor the black lab, is beyond cute.

Shari Elliott

Insurance Outfitters is the company to go with! Their staff is honest and reliable and have a genuine sense of care for their customers! The website is outstanding and easy to navigate! It is hard to find an ethical insurance company these days that are not just out to make a buck, I know I can count on Insurance Outfitters to make sure me, my family, and my business is taken care of!

Lena Huereca

I am 3,000 miles away from home. I recently relocated to the Eastern Panhandle;therefore I needed reliable home and auto insurance. I have been amazed with Michele Maiden and her team over in Sheperdstown. They are knowledgeable, compassionate and always make you feel welcomed with anything you need help with. I am definately an Insurance Outfitter customer for life.

Jeanene Augustowicz

Very impressed with this website. Was very easy to navigate. Loved the personal pictures Great to see a family run business promote themselves. I always prefer to go to the local hometown person over the big companies The way this site is laid out and the personal touch here and there, would definitely make me choose Insurance Outfitters for my insurance needs.

Susan Katz

Insurance Outfitters is definitely one of the best insurance websites. Very easy to navigate and offers one stop shopping for all your insurance needs. Love the personal touches also. If they put this much care in to the website think about the care they will put into you. Definitely consider Insurance Outfitters!!

nadine carlson

I was so pleased to find Insurance Outfitters! Their website is easy to use and has all the preliminary information I needed. The owner is a veteran. That alone was enough to make me want to work with them, but I was happy to find their customer care and follow up is also second to none! Five stars without question!

Eric Waechter

Great, easy to navigate website and everything you need is right there where you can find it easily. You can definitely tell they have the customer in mind in everything they do, and this veteran proudly supports his fellow veterans! LOVE the blog attached to the main page!! Great information in there!

Tyler Cipollone

Being a student, life can be very stressful and insurance bills certainly can add to that frustration. However through Insurance Outfitters excellent customer service and true family-owned business philosophies they make it easy for you to insure your home, life etc. Phenomenal company.

Adele Thermes

As an Army brat I find it heartwarming to find a Honest, and Genuine, Reliable Energetic Small town Hero who can answer my questions, with an easy to navigate website, that will help me plan and protect my families future. And the Company mascot Sailor is so lovable! Nice job!

Joan Bradley

I have been insured with Tom Maiden @ Insurance Outfitters for many years. I would highly recommend his agency to all of my family and friends and have done so. Professional service, competitive policies/premiums and hometown friendliness is a winning combination for my family.

John McGrath

We have been insured with Tom for 16 years and are appreciative of the time they take to make sure we are knowledgable about our choices and the friendliness and efficiency of the team. He is the best insurance professional with which we have ever had the opportunity to work.

tom conant

After almost 20 years in business here in Shepherdstown, Tom and Michele are the first to show any measure of care about our insurance needs. Now all our business insurance has been "Outfitted" to a T and my personal insurance is next. What a difference they make!

Larissa Spiker

We just might have found our new insurance agent! Mr. Maiden is very personable and nice. He is helpful, explains everything well, and really knows his stuff. His office is bright, and the staff are friendly. And who can resist an adorable dog for a mascot?

VoniLei Hoffman

Friendly and professional staff, easily navigated website, beautiful office, veteran owned business, AND an office mascot (*cuddles Sailor*)...what more could you ask for? Thank you, Insurance Outfitters, for being exactly what the insurance business needs.

Tracy Griffith

A nice site - very easy to navigate and find what you need. I like that Tom is a certified financial planner so he knows what he is talking about, and I will always choose a veteran to give my business to, given the opportunity. The dog is cute too!

Jenny Loughry

Insurance Outfitters provided reliable and honest customer service when I needed it most. All of my questions were answered quickly and I would highly recommend them for all of your insurance needs. Bonus Sailor is the cutest pup ever!

Christian Breitsameter

All together Tom maiden Insurance is nothing but a class act . Loves to work with the customer to find the best possible coverage and makes sure to display the best customer service Possible . I fully recommend this company to anyone.

krysti booth

Insurance Outfitters is such an honest and reputable company. Definitely my go to place for any and all insurance needs. Their website it super easy to navigate and they make it so easy to take care of all of your insurance needs.

Pam & Todd Winbolt

Awesome website! So easy to find exactly what you are looking for without searching forever. Everyone is very friendly and willing to work wth you and find what fits your needs the best! Highly recommend them to anyone in the area!

Momophd Momofphd

I am a firm believer in supporting our military. They sacrifice their own lives to keep our country safe from harm and we should do all we can to help them when they return. As the wife of a mariner, I proudly support veterans.

Nicholas Juran

Great customer service and more importantly very reliable insurance, in particular home and auto insurance from my experience. Overall a great family owned company that does their best to accomidate your needs.

Sandi Mohr

The guides at Insurance Outfitters were able to answer the questions that I had about their insurance. They were also very energetic when I spoke to them on the phone. Overall it was a pleasant experience.

Melissa Kyle

Very impressed by the set up of the web site. I like the personal pictures to show that the company is locally, and family owned. The web site and profile page are both user friendly and very informative.

Ashley Bonner

I am always willing to give an Iraq Vet business, but I was surprised at how genuine, honest, and reliable they truly were. Plus Sailor is pretty awesome. its always better with a dog.

Jerry Kingsbury

I can lay my head on my pillow at night knowing that my commercial and personal insurance needs are well taken care of with the guidance from the Insurance Outfitters team.

Kevin Eipel

They really care about the customer and what their needs are. After meeting with Tom I felt that I was in very good hands in making the decision that suited me best.

Lisa Saghy

Insurance Outfitters is a great company to work with. Lisa provides excellent service to suit all your needs. Location is convenient and accessible. Great place!

Gage Guenther

Great company--very honest and genuine. Proud to support a Navy vet! Tell Sailor I said hello--anyone with a black lab as a mascot is ok in my book! Take care!

Missy Thompson

I highly recommend Insurance Outfitters - their website is easy to navigate and their super friendly staff is always willing to help you with your insurance needs.

Angela McKeown Momopolize

A friend highly recommended Insurance Outfitters and now I see why! Professional and easy to navigate website really can take care of all your insurance needs!

Charles Sinclair

I really appreciate Insurance Outfitters - Michele Maiden, she worked really hard to help us find a great price for our Home and Auto. Thank you Michele !

navywrslr

Great wbiste,easy to navigate and lots of information. Having Sailor on the cover photo is great,how can you not love a Black lab wearing a red bandana :-)

Chris Parandhamaia

Reliable and efficient. There was never a time where I was worried because I knew these guys had everything taken care of. Great and affordable insurance.

Mike Cruse

Web site is top notch. Well laid out and supper user-friendly. Made the experience really easy. Staff was very friendly and helpful as well

Kelley Craig

Really nice site, very well put together and easy to navigate. Customer service is top notch and Lisa is fabulous! Keep up the awesome work!

Ashley BigTopFamily

Insurance Outfitters is made of a professional, courteous, and knowledgeable team. My experience with them could NOT have been better!

Evil Joy

Lisa is fabulous - amazing service. And I LOVE the pup!! Cutest one ever!!! The site is very easy to navigate and is user friendly!

Nicole Yontz

Really loving the website. Super easy to read and understand. I was able to find what I was looking for quickly. Great job guys!

Sherry Sykes

Tom Maiden and his staff are terrific! We like the convenience of a local insurance network, very personal and friendly!

Cohen Scott

Insurance outiftters is a great company for anyone to insure with in the Martinsburg are, great service, very reliable.

Robert Stach

Website is easy to use and the blog is great touch. Great customer service, love to support this local business!

John Hillerman

Great Company and very honest & professional! Also the would like to thank Tom for his service in the military.

Maiden Employee

Very good service & great prices!

Tyler Simpson

Great easy going atmosphere, I would definitely recommend Insurance Outfitters over their competition.

Johi Kokjohn-Wagner

Any business with "Outfitters" in their title and a dog named Sailor as their greeter is okay by me!

Brett Silver

Wonderful service, great people all around, very knowledgable of the business, 10/10 would recommend

Joey Quinn

My family had fallen upon hard times and these friends lifted me up by the straps of my overalls.

Will Andrews

Very professional and positive experience with insurance outfitters. Would recommend to a friend.

Mimzy Phillips

Nice to have family owned insurance companies in the area (especially for motorcyclists).

Rebecca Gallagher

I was referred to you by a friend and love your professionalism and detailed website.

Francine Saravia

When I drive by the place, the flowers outside look gorgeous. Nice landscaping.

Meredith Spidel

Impressed with the professionalism of the website and friendliness of the staff!

Stacey Hatton

That dog and jeep photo is adorable. We used to have a black lab like that one.

Lynn Shaffer

Great company to work with! Friendly and responsive. Would recommend highly!

Marcavett Fowler

Tom really showed me the in and outs of insurance, great guy better agent.

Kim Van Nortwick

I like how your website is easy to navigate, and I love the doggie mascot!

Joelle Sheridan

Agent, Lisa Kingsbury, is very knowledgeable and a pleasure to work with.

Anna Marshall

saved 1000s after i switched my home auto and commercial from Nationwide

Keith Palmer

Unbelievably brand

Alec Smith

Customer service was excellent. Love to support and Iraqi war veteran.

Theresa Stem

Great website. Easy to navigate. Love the dog in the bandana!

Ashley Fuchs

Kind people, pleasant place. Professional. Keep up the good work!

Kari Wagner

Lisa is an awesome person. This site is great and very helpful.

Momma O

Wonderful customer service. Great advise. I highly recommend.

Andrew Wasik

Very helpful and knowledgeable. Would reccomend it to anyone.

Ricky Bobby

Omg. Never would have expected customer service this good !!

A. Mollica

A wonderful, knock-your-socks-off customer experience!

Samuel Donato

Great service and really cares about their customers

Lisa Gerardy

Everyone was so friendly, especially Sailor. :)

Sharon Baughman

LOVE LOVE LOVE Sailor! Absolutely precious!

Alex Tybaert

Best prices in town. Rates were phenomenal

Kaitie Golias

Beautiful family, amazing customer service

Justin Rieger

Great staff, helped me with no problems

Matty .B

Exceptional. Would recommend to anyone.

Andreüs Wallace-Miller

Easy, personable, and thorough.

Abimael Muller Figueroa

Great customer service

Brandon Cooper

Great customer service

James Kellett

Great customer service

Hannah Kesecker

best rates in town

Jason Park

Such a money saver

Hawk Boyz

Great company !

Kyle Palomino

Great service

Colton Hodge

Great people

Kelsey Dominici

Great guy

Cori Ackerman

Reliable

Brett Nanners

Amazing

Insurance Outfitters®

Location

Photos 8

Reviews 88

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