CareFirst BlueCross BlueShield

Category:	Health Insurance Agency
Address:	10455 Mill Run Cir, Owings Mills, MD 21117
Phone:	+1 410-581-3000
Site:	member.carefirst.com
Rating:	2.3
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 9AM–2PM Closed

Location

Photos 6

Reviews 11

Scott Steinbach

If I could give a lower rating I would. I understand large companies do not have to give good customer service but, even with Comcast, Verizon, or others once in a while you may luck into some good service. I sincerely believe that Carefirst hires only people who got fired at other places for incompetence. No one can tell you anything, you go through multiple computer systems before even getting a human, and if you need to add someone to your plan then forget about it. I am counting the days until the next open enrollment and then I AM GONE!

Lynn Shumway

Ridiculously useless. Paid 2 claims on 12/2/14 and 12/19/14. On 5/29/15 they decided they were not covered. No notification of termination of coverage--ever. Kept sending new medical cards well into February 2015. Refuse to help in anyway to mitigate charges from deciding 6 months later to renege on payment. Unbelievable that insurance companies are allowed to act in this manner and never take ANY responsibility for their own screw ups.

Ed Young

Thanks for the 74% increase on my group health plan. I was able to pay 100% of the premium for my employees but now that is not possible. It is crazy that this is a not-for-profit health care organization. Now I will have to pay $1800 /month for a family and $800 / month for an individual with a $1200 deductible that we meet in the 11th month.

Celia Chavez

The WORSE Company you can deal with. If they were in a regular business they will be gone long time ago. The fact you are Insurance Company keep this you guys alive. i wouldn’t suggest my worse enemy to deal with this type of company ever.

Storm Stockton

Run as fast as you can away from these people....totally inept ....trying to speak with a human is almost impossible and when you finally do 4 different people will tell you 4 different things.....worst customer service EVER.

Michael Mups

Very good place to work, multi culture that treat everyone with respect and honesty/great benefits and work from home option.

Sudarshan Neupane

60 min on hold just to talk to representative, that horrible, never seen anything like that before.

Thomas Culotta

total runaround without definitive information

Marvin Flores

TERRIBLE SERVICE

anirban samanta

Wonderful place

Cyndi Bell

Awesome!