New America Financial

Category:	Mortgage Lender
Address:	9711 Washingtonian Blvd #500, Gaithersburg, MD 20878
Phone:	+1 301-956-2900
Site:	newamericafinancial.com
Rating:	4.7
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM Closed Closed

Location

Photos 16

Reviews 23

Julie Lohi

We have just completed the settlement for our new home and we are very excited!!! This was our first mortgage, no previous experience. Luckily, we picked “New America Financial Corp.”, Branch in Maryland, 2273 Research Blvd, Rockville for lender. We get quickly comfortable and the fears of first time borrower vanished as soon as we set down with Samuel Polland- our loan officer at New America Financial Corp. Samuel is very professional and well experienced in loan process. He explained the whole including critical details that really helped us understand not only options available, but the best option that match our need and our income. Samuel is one of the rare agents who are patient, who well understand clients, and available any time, even week end for discussion, and to put you in comfort zone. In addition, Samuel knows other efficient parties such us appraisers. The appraiser that Samuel recommended us did the job so good that we discovered the home we were about to buy was over-valued. Samuel instructed us on what to do and we stand firm. Finally the seller brought the price to market indication, making us save $9,000. Samuel was also able to secure great interest rate for us and in addition, we get some lender credit toward closing!!! We have been also very impressed with the speed and simplicity of the entire loan process with New America Financial; this is a very well organized corporation, no delays in signatures or approval at any step of the process. I don’t want to be too long, but I had a great experience, and I highly recommend “New America Financial Corp.” and Samuel Polland for your future purchases or refinances. Good company and Sam is very knowledgeable, valued customer service and maintained excellent communication throughout underwriting and closing which was extremely helpful as this was our first purchase.

Tim Martins

Todd Sheinin and his team at New America really went the extra mile in helping my wife and I secure our mortgage. After our first lender, a large bank, failed us and could not meet timelines and expectations (and repeatedly lied to us), we went to Todd in a jam with limited time to get things done. Todd was able to get done in 3 days what my (now former) bank could not figure out how to do in 3 weeks. Todd and his team were available to me 24/7 (including weekends) to answer questions via phone, e-mail, and text and kept me updated on the status of my loan, the underwriting process, appraisal process, and the need for any additional documentation from us. New America individuals were professional, courteous, and most of all highly competent in performing their roles along the entire funding process. If you want to be treated like a human being and not just a number in a queue, I highly recommend choosing New America. We are so pleased to have been introduced to New America and Todd Sheinin and they will be receiving our business going forward for any home purchase or refinancing we do.

R F

Valentina Wilber isTHE best Loan Consultant ever. To my luck, I decided to buy a house during a thriving sellers market. I went through a few contract rejections before finally getting one ratified. Valentina kept in touch with me during the whole up and down process. I knew based on our interaction alone that once I did get a contract that I would be working with her. As a first time homebuyer, I was extremely nervous about every step of the process, but looking back I would have to say this was the easiest thing I have ever done. Again, I have to credit Valentina for always being available for my questions, for listening to my concerns, and for assuring me everything was going to be alright. I will definitely refer Val and the New America Financial team to my family and friends.

Peter Volpe

We worked with Todd Sheinin on a loan to purchase our home, and we had a great experience. They were very upfront on all the costs, fees, etc. and despite some of the issues that always come up after the underwriters review a loan, they worked hard to get everything done in time for our closing. New America also offered very competitive rates and a customized the loan to what we were most comfortable with. They also did not try to lock us into a loan immediately after we called, but continued to work with us to get the best rate possible. The staff here are very responsive, professional, and trustworthy. I would definitely recommend them to anyone looking to purchase a home.

The Prigal Brothers

As a real estate professional I look for mortgage lenders that are familiar with the various programs available, provide professional and courteous service and communicates well with me and my clients. I have been using Todd personally and recommended him to my clients over that past few years and have always found Todd provides the excellent and professional service that my clients deserve. He is always willing to work with them on a schedule that meets the clients needs and has loan approvals well in advance of settlement. I highly recommend that buyers and real estate agents contact Todd to discuss any of their lending needs.

Paul Doughty

New America Financial was absolutely the best choice for us and I was extremely happy with their service. Not only was Todd professional and able to answer all of our questions, he and his team went out of their way to help us close on our house almost a week early due to my wife having a baby. They were responsive, even on the weekends and kept us informed every step of the way. I am happy to leave feedback for these guys because I think we need more people and businesses out there like this - service and customer oriented that are true to their word and go the extra mile. Thank you.

Lindsey Ashooh

Todd was absolutely amazing to work with from start to finish during our home loan process. He always made himself available to answer all of our questions and met all of our tight deadlines with ease. He provided us with excellent customer service and made our first home buying process smooth and stress free. We especially appreciated that he went above and beyond and made himself available to us after normal business hours which proved that he truly cared. I would highly recommend Todd and New America Financial and will definitely be working with him again in the future.

John Hanle

New America Financial (represented by Kevin Eisenacher) provided a seamless, no surprise, fast and pain free process in securing my mortgage and low interest rate. Kevin was on top of things all the way and kept me informed up to the final signing. Post acquisition of my home, Kevin constantly stays in touch keeping me informed of market conditions and any opportunities he could provide relative to my loan! Should I ever need to secure another mortgage, I will use Kevin. I would recommend New America Financial and particularly Kevin should you need to secure a loan.

Karla Jaundoo

New America Financial did my loan, my loan consultant was Gerald Zapol who was very responsive to all my questions about incorporating my home equity with my mortgage so I can have only one loan. He was very courteous at all times when dealing with me. He was readily available 24/7 by phone/email from the inception of the loan to closing of the loan. Once again I was very satisfied and appreciated all the hard work that Gerald has done for me. I would recommend New America Financial for loan services, ask for Gerald Zapol he’s very trustworthy and dependable.

Amy Potter

I had a great experience working with Sam Polland to secure a conventional home loan this summer! As a first time homebuyer, I had quite a few rookie questions that Sam was able to answer promptly and professionally. He was also proactive in forwarding all the necessary documents -- I was leaving for a vacation overseas and we had to check all the boxes before I left -- and being pleasant and encouraging throughout the entire process. Closing was super smooth. Thanks Sam, and thanks New America Financial!

Ellen Segal

I worked with Gerald Zapol on a loan. He and his loan officer kept on top of things and let me know what was going on with the loan as it was happening. They had great communication skills on what I needed to do and we worked together in a timely manner for a smooth loan. He was also good about getting in contact with people/businesses to get the information he needed. As icing on the cake...he was a very friendly person whom I found easy to communicate with. Thank you, Gerald!!!

Carmen Lovelace

I had the opportunity to work with Sara Mayorga a few times this year and her responsiveness and effectiveness were just awesome. Clients were very comfortable working with her and she kept me informed as the transaction moved along. As a Real Estate agent referring clients to someone who is going to take good care of them whether is a small or large purchase is the most important thing for me. Sara has earned my respect and professional endorsement. Keep up the good work Sara!

Mark Bravante

Mr. Otmane Laassel is a miracle worker! He is courteous, meticulous and very attentive to all of our needs. He made buying homes fun despite the intricacies of number crunching. There is no way I could have imagined going through this process without his expertise. I highly recommend his work ethic, character and his exemplary service to anyone looking to purchase a home. LOOK NO FURTHER, Mr. Laassel is there to guide and answer all of your needs!

Yuriy Chernov

I was totally impressed with this company and their staff. Special thanks to Neil Kantor and his crew.From beginning to end they were on top of everything, keeping us informed almost daily on were things stood. My experience was excellent from the first contact to the closing. At closing, a professional closing agent came to our home, walked us through all the paperwork, answering questions. I would recommend New America Financial to anybody!!!!!!!!

Dave Feldman

New America Financial was a great overall experience. They diligently went through the process prior to the house search to ensure we could achieve the results are were looking for. They were available any time for any questions through the negotiation process. During the time leading up to closing, they kept us informed and assisted with anything we needed. We are very happy we used them and plan to use them in future.

Gerda Gaetjen

Todd and New American Financial are always on my list when I make a recommendation to a client, because of the professional manner in which every client is treated. I do not have to worry about delays, or other unanticipated issues arising during the process. Todd always gets things done way before the deadline and he does it with a smile. I highly recommend New America Financial if you value exceptional customer service!

Scott Bailey

We have worked with Todd Sheinan for many years helping us with our mortgage and re-financing needs. He is always helpful, knowledgeable and professional. He takes pride in providing great customer service to all clients and is very flexible in terms of scheduling time to meet or have a discussion over the phone. I would highly recommend using New America Financial for all your mortgage and/or refinancing needs.

Melissa Flayshman

After having an awful experience with another mortgage company, New America Financial (Neil) was like a breath of fresh air!! It was so wonderful using them as our lender, they make a usually painful experience into a pleasant one with lots of communication as to what was the status of our loan. They even alerted us when the rates dropped so we could re-finance and save a lot every month on our mortgage!!

Cheron Hawkins

Neil Kantor, our VP Specialist made our home buying process painless and enjoyable. Neil, communicated with us along the process kept us informed, as well as, replied to our questions promptly. This was well worth the process and I would definitely recommend New America Financial to anyone who is looking for professional, courteous, and prompt service. Thank you again Mr. Neil Kantor

James Baranowski

I worked with Todd on a VA IRRRL and could not have been more impressed with the service he and New America Financial provided. I got a great rate and everything was completed quicker than I could have hope for. In addition, Todd not only made himself available to answer all of my questions, but he was able to explain things in a way I could easily understand.

Christie Jones

I had a great experience working with New America Financial. Sam Polland and his team were responsive, knowledgeable, and attentive to my needs. As a first-time home buyer, they did an excellent job explaining the process and walking me through all the steps. I was comforted with their knowledge and ability to get me through this important step in my life!!

Janie Trumbull

I refinanced my current home and purchased a second home with New America Financial. My experience was exceptional. Our mortgage broker, Kevin Eisenacher, answered all of my questions, was a pleasure to work with and dead on accurate. Our process went smoothly and quickly due to the expertise of New America Financial. They have earned my business for life!

Claudette Harris

I am a first time home buyer and my experience with New America was great. The agent I had the pleasure of working with was Valentina, she is awesome. Val took the time time to answer any questions or concerns that I had and she explained step by step what was going to take place and what I should expect. Thanks New America.

New America Financial

Location

Photos 16

Reviews 23

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