Category: | Bank |
Address: | 2011 Lake Point Way, Louisville, KY 40223 |
Phone: | +1 502-244-4700 |
Site: | mortgagewarehouse.com |
Rating: | 4.9 |
Working: | 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM Closed Closed |
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A Private User
I recently purchased a home in St. Matthews and enlisted the help of Mike Roberts with Mortgage Warehouse. Needless to say, Mike really made my experience something special. Being new and naive to the process, it was important to work with someone who I could trust and someone who was willing to walk me through everything step-by-step. Mike was prompt in all aspects of the loan process. He wrote me back day and night, and was even available to talk on the weekends. Numbers (especially when you are talking about large sums of money) can be scary, but Mike never failed to explain the purpose behind those numbers and what they meant to the laon. I never once felt out of the loop, nor did I ever feel uncomfortable disclosing my personal financial documents. Mike was great about explaining potential downfalls and red flags, as well finding the easiest and quickest solutions--he made everything much more predictable and easier to handle. I promise that if you use Mike with the Mortgage Warehouse, you will be able to sleep comfortably at night (and eventually in your new home), whether it is your first time buying or otherwise. Thanks for everything!
PE
Pete Eddington
We were looking to switch from a 30 yfr to a 15 yfr and called Tom Cerbo after hours on a Friday afternoon to leave a callback message. He happened to pick up the phone and we started the process almost immediately with absolutely 0 hiccups. If something was missing, Tom would immediately let us know. Not only were we provided a great mortgage service, Tom alerted us of a 50% upcoming increase in our homeowners insurance (no exaggeration, we were being gouged 50% on our upcoming rate with no claims EVER!!!). After alerting us, he recommended a local agent whom we later contacted. After reviewing the HO policy and our car insurance policy, this guy saved us almost $1300 annually which covered 65% of the increased payment incurred by going to a 15 year mortgage with a hefty cash out. To make a long story short, we were treated like royalty by Mortgage Warehouse / Tom and closed on the loan exactly 1 day short of 3 weeks from the initial phone call.
MI
Mike Foderaro
We recently relocated from out of state, and Mortgage Warehouse was recommended by a realtor. We were hooked up with Tom Cerbo, and he did a fantastic job! It was a long process, and Tom was on top of every detail along the way. He made us aware of every issue that might affect our loan throughout the process. He caught an error on our credit report that popped up between pre-approval and closing that would have had a significant negative impact on our loan by doing unsolicited follow up on our credit to make sure everything was in order. We were able to clear it up before closing and it saved us thousands of dollars. When we finally found a house, Tom worked through multiple options with us until we found one that allowed us to free up cash for improvements and still keep a monthly payment that was within our budget. Tom will have you covered with every detail, and I would recommend him to anyone looking for a new mortgage/refinance.
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Lewauna Reardon
Our loan was handled by Tom Cerbo and we could not have been more pleased with both the loan process and the outcome. My husband and I compared rates among lenders, and not only did Mortgage Warehouse provide us with a no closing cost loan, but they offered us a significantly lower rate than other lenders. Another great advantage to working with Mortgage Warehouse was that, in contrast to other lenders who complicate the process by passing you back and forth among staff members, we worked exclusively with one loan officer throughout the entire process. Tom was honest and knowledgeable, and was consistent in his swiftness to respond to our questions and needs, which enabled us to close our loan well in advance of our 30 day window. Working with Tom was a truly pleasant experience. I can’t recommend Mortgage Warehouse highly enough.
BR
Bryan Whitmore
My goal for this loan was speed. I wanted to close in 3 weeks, and plan to close this loan the day after closing on my current house. I also wanted to get a competitive rate with low closing costs, but my first priority was speed. The Mortgage Warehouse delivered all three as promised on the very first phone call. They gave me daily updates and tips to keep things moving. What is even more amazing is that no obstacle or hurdle deterred them. As things changed with my prior home closing, The Mortgage Warehouse just rolled with the punches and kept my timeline in tact. My realtor and title company were also very impressed. I will recommend The Mortgage Warehouse, and Tom Cerbo in particular without hesitation to anyone looking for a mortgage or refi. It was one of the best experiences I have ever had as a consumer.
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Kat Crawford
Amazing, painless, awesome, great experience with Jay Pierce of Mortgage Warehouse. We decided to refinance, moving to a 15-year mortgage. I found Mortgage Warehouse after some research online and read all the reviews, which were mostly positive. I set up a meeting, thinking there was nothing to lose. Jay was great. He led us through the process, we got an appraisal (which we really wanted after doing so many improvements to our house, and ended up qualifying for $0 - no cost closing. The way I look at it - there is absolutely no reason NOT to have a conversation with Jay to explore your options. We met with him June 30 and closed on July 24. When we talked to our bank, the timeline was more like 6-8 weeks. I will recommend Mortgage Warehouse wholeheartedly to anyone. We could not be more pleased.
JO
Joshua Walton
Choosing Tom Cerbo was literally the best decision we could have made in our home loan process. My wife and I had initially decided to get our VA loan with USAA who royally butchered the entire process. Frustrated and upset, I ditched USAA and called Tom after getting a referral from a co-worker. He worked his magic to get our closing completed within 3 weeks. For those of you new to VA loans...3 weeks is unheard of!!!! Tom was on-top of the entire loan process every step along the way. He was extremely responsive to email/phone communication, and ensured we were well informed during all parts of the loan process. I was a little hesitant to use a correspondent lender, but am glad I trusted Tom. The best thing was that we had to bring $0 to the closing table.
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Drew Ryan
Several years ago I heard about the No Closing Cost loan from Mortgage Warehouse on 840 WHAS. The interest on our current mortgage was about to jump up and we wanted to refinance. We called Mortgage Warehouse and Tom Cerbo answered the phone. He helped us get a great rate with no closing costs and just made a great impression on us. So, when we put our house on the market and started looking for a new one we called Tom back. Little did I know that our house would sell in 2 day and we would find a house in a week. Tom Cerbo did an amazing job getting our loan closed in a short amount of time. He was always on top of the details and went above and beyond. I plan on calling Tom the next time we need a Home Loan.
DA
David Fraser
I have undertaken the process of refinancing on more than one occasion and it has always proven to be a long and tedious process, but this was not the case with Tom Cerbo and The Mortgage Warehouse. Tom was friendly and very knowledgeable and was always there to answer any question that arose. He kept me in the loop every step of the way. This was the quickest refinance that I every participated in and if I ever need to refinance again I would use Tom and The Mortgage Warehouse without any hesitation. I would highly recommend Tom and The Mortgage Warehouse to anyone in the market to refinance their home. You will receive an unbeatable rate and top notch service beyond compare. David F.
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Venkat Raman
As a first time home buyer, it was very important for me to have a reliable Mortgage Advisor and I am glad to have found one in Mike Roberts at The Morgage Warehouse. I was introduced to Mike by my realtor and from the go, the experience has been great. Mike brought tremendous clarity to the process and requirements in every conversation, his advices were timely and accurate, his approach was very professional yet friendly. Of the many things that I had to deal with while considering the purchase, one thing that I was at ease, knowing there is a trusted person looking into it and doing what is best for me, was my Mortgage rates and the process. Thank you Mike and Mortgage Warehouse.
MA
Mark Renfrow
"My experience with the Mortgage Warehouse and Tom Cerbo once again exceeded my highest expectations; this is my second time working with him- because he is the best in the business! I worked with Tom when I bought my house, and it was completely painless. This year I refinanced my house, and saved a ton of money! Tom was very professional, friendly, and best of all, extremely thorough and efficient. We did a streamline refinance and I was amazed at how easy the process was, and how much money I saved. I always highly recommend Tom to anyone who is even thinking about refinancing or buying, because I know he will get them the best deal possible, and he is a pleasure to work with."
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Wayne Wilson
Our experience with the purchase of our home was great! John Bollinger was so professional and his knowledge was priceless in securing our loan at a great rate. The process was easy and John walked us through it all. We called Mortgage Warehouse on the referral of a family member. John knew exaclty how to get us to home ownership after our first phone call. He knew what to ask and what products would work for us. The process was fast even working through the busy Christmas Holiday season. I would recommend John and the Mortgage Warehouse to anyone needing a loan. We are so happy we made the call. Call them today!
DA
Dave Kamer
The best thing I can say about Tom Cerbo and Mortgage Warehouse is: They did what they said they would do. Tom said he would personally shepherd my mortgage loan application through the all the obstacles inherent in the mortgage process these days, and he did just that. Mortgage Warehouse says they will provide a mortgage loan at a competitive interest rate with no closing costs, and they surely did. Any skepticism I had at the outset was totally replaced with complete satisfaction in the end. Thank You Tom, and Thank You Mortgage Warehouse. It is easy to recommend you to my friends and family.
LA
Lance Ballard
The Mortgage Warehouse was fantastic! Ask for Tom Cerbo (he is the one you want)! We have closed two homes and Tom took care of us like family on both. There is no one else I would use or recommend. Our loan needed to be closed in a little over 3 weeks and Tom was able to do it. From the Preapproval letter to the document gathering, appraisal and finally closing, it really was seamless. Our realtor at closing said this was the smoothest loan process he had seen. Very satisfied and if we ever need to move again, we will be calling Tom at The Mortgage Warehouse.
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Andrew Vincent
I did a home purchase with Tom Cerbo. Smooth as butter. I spent four years in mortgage banking, and Tom is a top notch mortgage banker. He does NOT practice bait and switch tactics--he will tell you straight up. Tom was able to get me $0 closing costs, a very fair rate considering no closing cost credit. I enjoyed working with Tom, and The Mortgage Warehouse to get my home purchase done. The loan was done start to finish in a matter of weeks. The Mortgage Warehouse is great, but unless you ask for Tom, you are truly missing out. Would recommend to anyone.
SA
Sara Benningfield
Our overall experience with John at Mortgage Warehouse was remarkable. From the questions that we had about purchasing a new home, to closing everything went as smooth as possible. He had our closing done in 3 weeks when others were saying 30-45 days and we extremely thankful that he was able to complete the process correctly and in that amount of time. We will never purchase another home without John helping with the process. He helped our dreams come true and made the process to purchasing our dream home at all possible. Thanks John!!!
JO
Joe Lucas
I would highly recommend anyone in need of a mortgage to check out The Mortgage Warehouse. These guys know how to get the job done and did I mention no closing costs. Working with Matt Pell from The Mortgage Warehouse was simple and painless. He went out of his way to ensure our loan was approved and was incredibly prompt in replying to any issues or concerns I raised. I enjoyed working with a professional who enjoys his work and makes you feel like your his only client. Regards, Joe Lucas