Category: | Credit Union |
Address: | 1551 Win Hentschel Blvd, West Lafayette, IN 47906 |
Phone: | +1 765-497-3328 |
Site: | purduefed.com |
Rating: | 3.5 |
Working: | 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–12PM Closed |
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Black Gold
Longtime banking and credit customer. After fraudulent charges resulting from a paypal hack (paypal tried to deduct $10 from an unused savings account with $0 in it) PEFCU wants me to pay over $125 in fees to them. It cost PEFCU NOTHING to have one of their comouters say, "no money here" to paypal, yet they want $125 of a struggling graduate students nonexistent money for doing nothing themselves. They are losing a longtime credit card customer
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Dustin Finn
Has awful rates for a credit union. They have awful customer service. They consistently make finance charges to your credit card no matter if payed on time or payed off. Consistent calls trying to sell BS services. I recommended finding a better finance center that knows customers are whats most important. PEFCU IS AWFUL!!!!!
MA
Mark Zello
Horrible! They close the Lafayette branch until this summer, the video atms do not work and even driving onto campus I could not complete a transaction. close your accounts and select a bank that understands customer service.
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Justin Baran
Horrible "bank". Its not a bank its a credit union. Yells the teller at me. Shown proof you guys screwed up yet i still ate it? Worse than Chase.
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Cindy Wheelock
I have always received excellent customer service! They are very helpful in getting things changed if needed. Love this credit union!
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hedwig devine
I have been with Pefcu for more than twenty years. Have always received excellent service.
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Ted Sparger
PEFCU is a fantastic credit union. All banks should strive to be like PEFCU.
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Jared Lamb
Been with PEFCU since 2004, great service and rates!
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Christi Price
Always a pleasure experience
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amanda alsup
.uh