Cook Home Services

Category:	HVAC Contractor
Address:	1002 Covington St, Crawfordsville, IN 47933
Phone:	+1 765-323-4121
Site:	cookhomeservices.com
Rating:	4.8
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM Open 24 hours Open 24 hours

Location

Photos 34

Reviews 43

lester hearson

We have come to expect top notched - first rate service from Cook Heating & Air, and that is exactly what we received from our most recent semi-annual check up. Tom and Andrew demonstrated a high expertise and were efficient in checking all aspects of our heating/cooling systems and reporting their analysis and findings to us. And as is standard with them they were polite and considerate. We have entrusted our home comfort to Cook Heating & Air --- and we have total confidence that is what they provided. Our thanks to all of them. Les & Pat Hearson

J M

This company quoted $430 to add "up to 2lbs of R22" to my system. R22 prices have gone up to to diminishing supply due to govt. regulations, but $215/lb is simply outrageous. Their competitors completed the job for a fraction of this. Adding refrigerant and leak sealant is a short term fix, but when the 10 year old system needs replacing, Cook will not be getting my business. Based on my experience dealing with them, I would not recommend this company as they tried to gouge us on a repair. They will not be touching my HVAC system in the future.

Nick Bell

Cook installed a hot water heater and air conditioner for us. Garrett came out initially to walk us through the work and discuss options. Mark and Jay did all of the installation work. They cleaned up after themselves and did a great job installing everything. Garrett came back a few weeks later to make certain that everything was working well. He had a few more ideas on what we could further improve upon our system that we will be looking at during a later visit. I would highly recommend Cook Heating and Air.

golliwog2000

Cook Heating and Air has cared for our heating and cooling systems for all of the 11 years we have owned this 150+ year old house. The people there are friendly, knowledgeable and responsive. Troy is frequently the technician that does the Spring and Fall service checks and he is consistently courteous in phoning ahead of his arrival, minimizing disruption, and cleaning up. Troy also knows his business and I trust him to properly work on the equipment and let me know if there are any problems present or ahead.

Rebecca Payton

Tommy H did an amazing job repairing my furnace. He arrived shortly after calling and was very kind and respectful. I was given several options for fixing my furnace and he was able to fix it on the spot. While Tommy was repairing my furnace I mentioned that I needed my new gas log fireplace installed and he offered to install it for me before he left! My house is nice and toasty. I could not have asked for a better expereince! I will be calling Cook Heating and Air for every furnace and air repair I need.

Patrick Simpson

Our air conditioner, a geothermal system, went out. We called Cook Heating and Air and Troy and Andrew came out the same day. They made a diagnosis, and unfortunately needed parts to fix it. We were told the parts would be in within three days, but they did not arrive on time due to being sent to the wrong place by the post office. When the parts came in, our system was fixed quickly and right on their estimate. The lesson here is not to have things you need quickly sent via the mail.

susie larson

Cook Heating and Air is very reliable, professional and friendly. They let you know when they will arrive. The work is done with little interruption of our day and everything is checked before they leave. They also offer to check the safety alarms we have in our home and have put in batteries for us. They found one alarm not functioning and alerted us to the problem. We feel secure knowing Tommy has checked our furnace and air conditioning. We would highly recommend them.

A Private User

Amazing service. I highly recommend cook heating and air! my wife talked to angie i belive on the phone my wife said she was very nice to talk to and i highly recommend having Troy come help with all your heating and air problems. very professional he was able to solve our problem quickly! he was able to get a fellow by the name of matt our very quickly to get a qoute on a new unit all in all im very inpressed and recommend this place!!

Melissa Westbury

My total review will be coming soon to explain this rating when I am not posting out of disgust and anger but with facts. I suggest doing your homework and not calling out of urgency by picking a name out of the phone book. I suggest asking your friends and family for referrals and will leave it at that for now. Without a doubt I will be following up soon and you will be more than happy that I took the time.

Mark Bishton

As a building professional, I have been working with Heating & Cooling contractors for over forty years. As a homeowner, I never have had better service from any contractor. garrett & all the Cook personnel have been prompt, courteous, considerate of my home & have clearly conveyed the conditions, causes and solutions. This company is the gold standard for HVAC service!

Brian King

Cook Heating & Air responed quicky and sent out a very knowledgeable service expert Tommy Hill. I highly recommend Cook Heating & Air for your heating and cooling needs. Tommy took the time to explain the issues and costs associated with them, without the high pressure sales pitch. Thank you to Tommy and Cook Heating & Air for fast and reliable service.

Edward Sieferman

Everyone at Cook, from the owner to the office staff to the technicians who come to our house are friendly, polite, and professional. They go that "extra mile" to ensure your satisfaction! I am so glad we purchased our furnace and heat pump from them, but even happier with the way they have treated us since the purchase!

Darcy York

Our house was 60 degrees inside with frigid temps outside & they sent Troy out to our home who arrived in less than an hour, told me the problem after minutes & had multiple options to best fit our needs. Wonderful service, he knew what he was doing & got it working again. Would definitely recommend!

Vicki Demoret

I just had the duct work from my furnace cleaned by Cook Heating and Air. The staff and techs are all friendly and professional. The techs arrived at the scheduled time and I received a call to let me know they were on their way. The techs are very knowledgeable and they do a thorough job.

Donna Sabolick

We received a call approximately 30 minutes before Tommy arrived for the Spring service call. He was very prompt. Tommy is always nice to have come to the house. He is very easy to talk to and very polite. Very efficient, helpful in answering questions and doing a thorough inspection.

Roark Jonathan

My 3 year old central air was frosting up.Cook charged me $250 basically for a $2000 replacement sales pitch.Called a local company recommended by a friend,cost $155 problem has been gone for weeks.He also guaranteed his work.Will recommend him to anyone.Cook I will not.

Alexandra Hutson

On Nov 3, 2014 Troy B came to our rescue. Furnace fixed in under an hour. The best part is we learned all of our options. Now we know what to plan for in the future. Very thorough, knowledgeable, willing to really educate and explain in detail. Highly Recommend!

Marianne Isaacs

Troy was thorough in his work and explained each step of the service and repair. He was on time and efficient. Barbara was great on the phone, listening to my description of the problem and keeping me informed on when to expect Troy to arrive.

A Private User

Jay and Kevin installed a new heating system in my home back in October. They did a great job. Simply put, if you reside in ZIP code 47933 you will not find better service. Highly recommended. Very competent, professional, polite, and clean.

Bob Buscher

Very professional, did good work and very informative. Only negatives were increased price of air filter to $158.00 even though we are on $12.95 monthly security plan and difficulty with review. Sincerely yours, Bob and Ann Buscher

Rae Ram

Tommy was great! He service our geothermal unit and then looked our house over for ways to make it more efficient. He also wrote up estimates for ways to make our home more energy efficient. He was very helpful!

Mary Sloan

Great service from a very professional technician. Tommy H is always willing to answer any questions I may have. I highly recommend Cook Heating and Air. Thanks Tommy for another outstanding maintenance call.

Greg Benge

Called them on Thursday and Troy came out on Friday everyone I talked to were very nice and helpful. Troy was quick to diagnose the issue and offer solutions. I will definitely be using them in the future.

bella reynolds

We had an emergency service call and Troy B fixed the problem quickly and was extremely nice. We called this morning and he was there just a couple hours later on a Saturday. Just awesome!!!

Marcia Kinnett

When I called about the noise I heard they came out right away and Tommy heard it to. He did is work and if I had a question he answered it. They are always nice.

John Roberts

A great experience from the evaluation of our needs and presentation of options to the installation and description of how to run our new system.

Vivian Bartley

Tommy has serviced my furnace and air conditioner several times and has always been very helpful and always does a fantastic job.

Jana Brothers

Great group to have service heating and cooling equipment. Always friendly and professional. Constantly updating their skills!

Sherrie Lacy

Troy has always been very professional in servicing our calls. He is courteous, kind and quick. Very easy to work with.

Linda Alderman

A great company - filled with employees that always delivers to you, top notch customer service!!! Love them!!!

Pat Stull

Cook Heating & Air did a professional installation job and walk through to insure we were satisfied We were!!