Comfort Windows

Category:	Window Installation Service
Address:	27 Warehouse Row, Albany, NY 12205
Phone:	+1 518-783-3171
Site:	comfortwindows.com
Rating:	4.3
Working:	8:30AM–5PM 8:30AM–5PM 8:30AM–7PM 8:30AM–5PM 8:30AM–5PM 9AM–2PM Closed

Location

Photos 97

Reviews 19

kevin cottrell

I would not recommend them to any one. Thier salesman Bill failed to do the paper work correctly which created them doing it over 3 times. Once for wrong siding ordered even though it was in there catalog. 2nd time was for Windows because of a miss count. 3nd was the sales manager had to come and correct the paperwork. When the work was to start the window crw showed up and the siding crew also. The siding crew sat around for 3 hrs doing nothing until the window crew could put them in. The siding crew could have finished striping the house but the just sat around. Until the product came. I rate the window crew a 10. The siding production manager and his crew a 3 because the manage did not order enough siding. The crew leader spent more time on the phone than working. The clean up after the job was terrible. I have found at least 100 nails that they used for trim work around my pool pump area and even more along the front of the house. They installed the hose bids siding in so I could not put a hose on them. They did come back and fixed it but not until complaining. If you want windows they are good but not at any thing else.

Brynn Miltner

I am SO happy with our windows! I was blown away with our sales rep Bill. He was not only knowledgeable, but he was kind and incredibly helpful. Our install crew was great! Going with Comfort Windows was definitely the best decision we have made in a long time. My husband and I spent a lot of time researching different companies. Comfort Windows had great reviews and A+ on the BBB. We had a total of 13 windows replaced, all 1955 awning windows. We upgraded with the HeatGuard windows and got sliders rather than double hungs, and it was such a great choice! They worked with us on the price, so much that we were able to cut our windows to be 80" by 45" instead of 80" by 20" without breaking the bank. We still have about 6 windows left and we will be going with Comfort when we get our remaining windows redone. They were great, all around absolutely great. Highly recommend!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

carol nelson

Window is beautiful. But not happy with the mess I had to cleanup after install: dust all over from drywall sawing, numerous loose nails on decking and in flowerbed. Was told by salesman I would not get new molding but had to prime, putty and paint---something I specifically discussed with the salesman. Also, my screen was not available at installation, it was damaged and needed to be installed late the next day. Had to follow-up on screen issue myself, the installers did not notify the office. I like the product and guarantee but would question carefully again if I were to get more work done by Comfort Windows.

Ruth Finnegan

I could not be more pleased with the excellent work that Comfort Windows did for us! We had a sliding glass door installed, which had a competitive price and the guarantee totally sold me! All of the employees were professional and courteous. They installed the door on the coldest day of the year and 3.5 hours later it was done! We are thrilled with how smoothly the door glides, it looks beautiful, and lets in so much light! The best part was my husband came home, and it was all done, down to the trim around the door! I would do it again in a heartbeat!

Camille Hehn

I recently had new windows, new "hoppers" (basement windows) and a new sliding glass door all installed and purchased from Comfort Windows. In every respect the entire project was done professionally and expertly. I have absolutely no complaints. The men who installed the windows came on time and worked quickly. I was amazed at how fast they had everything up and moving. The entire company has been a pleasure to work with. No surprises. A very good place to get new windows.

Tammy January

Comfort Windows was awesome to work with. They kept me updated at every step of my order. The installers were fantastic, even vacuumed my rooms when they were finished. I was a little concerned about my new carpet since it was a rainy, muddy day. One guy worked inside while the other stayed outside and at no time did they track mud inside. The Windows are fantastic. I love them! Next will be my French doors.

Joe Wayne

Everything went better than expected. Thought it was going to take 2 days, but all done in 1 day. I only have one issue ant not sure finite was even discussed or possibly mentioned. Regarding the inside door frame, I think it would have been better with crown molding rather than the plain square frame. As I said, do not know if this was an option, nor did I think of it until a short while afterwards.

Nadine Myers-Nokes

I was the one who wanted the walk in shower with mobility issues yet my husband was the go to person for where things should be located and also introduced themselves to but I was the one offering a cup of coffee to break the ice. Quality of work and clean up was good though.Uncomfortable and should advertise MAY be done in one day!

Sandy Lupe

My husband and I recommend Comfort Windows and Doors highly. We recently had replacement windows, siding and an entry door installed. The entire Comfort staff were great. The staff guided us through the entire process and the end results are great! As a side note, I will never, ever, never, ever their competitor to anyone.

Nancy Keelen

3 years ago, I contracted Comfort to replace windows, doors and siding in my home. This company is great. I had some issues and they always came back to take care of whatever needed to be done and very quickly. I highly recommend this company if you need home improvements

michael cohen

Dealing with comfort windows was a pleasure from beginning to end. I had six sliding doors installed. The doors were of excellent quality. The installers were courteous and professional. The job was completed in a timely fashion.

Robert Nelson

Salesman was very friendly and knowledgeable. Our custom made windows arrived much sooner than expected, and the courteous installers did a very nice job. Our new windows look great and we are very happy with them.

Marie Vergona

Very professional but friendly folks. Very accommodating for the estimate. No surprises. The crew was very quick, thorough and experienced. They did a great job. Worth every penny. Very reasonable price!

Ann Decker-Montarello

Same day response, repair and replacement of a window confirming they uphold their lifetime warranty. Great customer service! Thank you!

Del Cole

The Sales Rep was very informative, reassuring, and accomodating. The workers arrived when they said they would and did an excellent job.

Ed G

My Comfort Windows are great! The installer were very professional and cleaned up after the install. I would recommend them to anyone.

Kristen Donnellan

Our experience was amazing fro the very start! Mike Rizzo was great and the two installers were amazing and went above and beyond!

Bill Keefer

The Comfort Team was wonderful from start to completion with my window replacement project. Thank You Comfort.

Robert Werner

Did a full and complete job during the energy survey.