Category: | Insurance Agency |
Address: | 3040 Briarcliff Rd NE c, Atlanta, GA 30329 |
Phone: | +1 404-748-9739 |
Site: | callcarter.com |
Rating: | 4.9 |
Working: | 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5PM Closed Closed |
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Dustin Hill
I switched to State Farm a little over 6 months ago, and that has proven to be a very wise decision. Farah takes care of my account, and not only is she always professional, courteous, and knowledgeable, but she was able to substantially improve my rates and level of coverage compared to my last company. Any time I have a question or need anything, Farah takes care of it immediately and makes me feel like she and the rest of her team truly value my business. This exemplary customer service does not stop with Farah. I called today and spoke with Carter regarding a proof of insurance request, and without even looking up my account, he instantly knew who I was, the types of insurance policies I carry, and he fulfilled my request within minutes. I was astonished by this level of personalized service. I highly recommend this team for your insurance needs.
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Trip Smith
Working with Carter and his team has been a pleasure. That is saying a lot for a process (finding insurance) which can be hectic/tedious at times. I receive courteous, knowledgeable service, and I tend to be staring wide-eyed at my computer when I receive responses back within minutes. Regarding my car insurance, in particular, Carter went the extra mile to help me achieve much lower rates. I will not only continue to work with StateFarm/Carter, but I will also strongly refer others to him as a trusted source for any insurance needs.
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Leigh Posner
I cannot say enough positive things about Carter and his team at State Farm! They have been an absolute pleasure to work with- very responsive, knowledgeable, and friendly. I own three lines of coverage now with Carter, and it has been the most painless insurance experience ever. He quickly implemented my coverage and found me all of the adequate discounts. I definitely recommend Carter and his team to anyone who needs insurance or wants a great customer service experience!
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Chris LeCraw
Carter and his team could be summed up in one word: reliable. They are extremely responsive to issues both large and small. Anytime I have questions about how to improve my coverage or balance my savings, they are knowledgeable and honest, always providing a straightforward answer along with a recommendation based on their expertise. I only feel like they have my best interests in mind. I would recommend Carter and State Farm to anyone.
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Nicole Peaper
Carter is wonderful! It is so nice to be able to call him up on the spot and get an answer no matter the time of day. As a client, I really feel that Carter cares about my insurance needs. When I was rear-ended a few weeks ago Carter and his team were there every step of the way. They are quick, curteous, and a joy to work with. I highly recommend Carter to anyone looking to purchase insurance!
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Jeremy Adams
Carter and his team at State Farm put a personal touch on their services that no other firm can compete with. Not only do I have my personal accounts with Carter but I refer him to all my clients because I know they will be taken care of. His responsiveness and awareness or timely matters are highly impressive. I am excited about a long term relationship with Carter and State Farm.
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Kirsten Johnson
I was referred to Carter Nicholson from my previous State Farm agency when I planned my move from Denver to Atlanta. They have made the transition super easy during what was a stressful time getting situated in a new city. Overall, they are great to work with. I especially appreciate Tori Campbell for always answering my calls and emails quickly with a great attitude. :)
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George-Paul Cicarlan
I could have never found a better team to take care of my insurance needs. The office staff was very friendly and respectful. The agent was reliable and very knowledgeable. His professionalism and confidence assured me that I am in good hands. If I had to summarize my experience with the office in three words, those would be: dependable, trustworthy and courteous.
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Denise Perez
The Team at Carter Nicholson are amazing. My daughter and I were in an accident this past March and everyone looked out for us. They called to make sure we doing well and made sure everything was getting taken care of. Stephanie is wonderful. She goes above and beyond. She always takes her time with you. Great customer service. Denise in Kirkwood.
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Whitney Wilson
Carter and his team have been outstanding to work with. Not only have they helped me get discounts on my policies but they have always promptly responded to all of my questions. Carter is very knowledgable about all of the products and has been very helpful in explaining everything to me. I would highly recommend Carter and his team at State Farm!
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tyler tidwell
Carter and his team are very responsive and knowledgeable. I am especially appreciative of the time and effort they put forth to explain the different types of life insurance available to help protect my family. There are a plethora of insurance companies in the market but very few agents that offer the quality of Carter Nicholson State Farm.
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Adrian Tetu
I was truly impressed with the quality of service I received from Carter and his team. They are devoted to their customers and they treat everyone like family. John took the time to answer all my questions and ensured all my needs are met. Excellent professionalism, attitude and dedication. Thank you Carter team!
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Ryan Jones
I recently switched within State Farm to Carter and his team and I could not be more satisfied with that decision. They truly do put their customers first and take pride in their personalized service. I highly recommend them to anyone looking for an insurance agent/team.
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LauraClara Kirkpatrick
Love doing business with the State Farm Carter agency. Ron Kirkpatrick has been my agent. He has done a great job getting me a plan that works best for my well being. He is very helpful and informative. I am looking forward to continue doing business with them.
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Chris Kay
Dealing with insurance always seems to be a hassle, but not with Carter and his crew. I really appreciated how easy they made things for me in my time of need. They were very knowledgable and answered all of my questions. Thanks again Carter!!
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Erik Ross
Carter and his team have gone above and beyond to help me with any questions and concerns I have run into. In a world where quality service is exceptional rare, Carter and his team stand apart from their competition in Atlanta.
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David Miller
I highly recommend Carter and his team for your insurance needs. Carter is extremely proactive and his team is incredibly professional and polite. They are always putting their clients first.
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Mumbi Mwaura
I had a wonderful experience with John Youngblood! He helped me look for insurance quote for my vehicle. He was professional, prompt and extremely pleasant to work with. Thank you!
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Steve Biagioni
Great service and honest agent. Very transparent around coverages, pricing, etc., as well as being extremely responsive, helpful, and proactive. Would highly recommend!
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Meredith Carithers
Knowledgeable, helpful, and kind staff. I have always received great customer service from all. Office is very inviting and comfortable. Highly recommend this team!
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Brett Barnes
Carter and his staff went above and beyond when I was purchasing a car. Please go see his staff if your shopping for a new car!!
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j bullard
Great experience with my risk advisor. Answered all of my questions and set me up with the coverages I need.
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Chris Chattin
Moved all my policies over and very satisfied, terrific customer service and prompt follow up.
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Nathan Owens
Got me a really great rate and much better coverage. Really pleased with the level of service.
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Amber Green
Great office and impeccable customer service! Would highly recommend to anyone!
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Ben Johnson
Only had positive experiences with State Farm, will always be a customer!
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Kaitlyn Smith
Extremely professional and efficient service. I would highly recommend.
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Amanda Simmons
Great guy! Cares about my insurance needs. Makes me feel like family!!!
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Bobby Musil
They were a pleasure to deal with and got me a much lower rate!
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Heather Chapman
Really nice staff, they have been my agency for a few years
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Will Davis
Carter is a great agent. I know I can always count on him.
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Toyo Oshogwemoh
Great customer service and speedy response to inquires.
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narges nekooei
They are quick and easy to communicate with.
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Launey Jason
Great office and very knowledgeable agent!
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tdudekgsu
Carter has a great team!
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corina manea
Best insurance in town!
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Jeffrey Fenster
Excellent service