Category: | HVAC Contractor |
Address: | 1 W Laurel Oak Dr, Eustis, FL 32726 |
Phone: | +1 352-357-9678 |
Site: | independentair.net |
Rating: | 3.1 |
Working: | 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–12PM Closed |
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Rosie M Baker
Independent Air and Heat is wasted money and time. If you want quality & professional service for your money Independent Air and Heat are not, I repeat are not, the air conditioner service providers for you. If you value your money and time Independent Air and Heating are not, I repeat are not, a good choice. My inside unit (handler) and outside unit (compressor) were not coming on when I adjusted the thermostat. Independent Air and Heat receptionist informed me that I would be charged a diagnostic fee of $79 due upon arrival. I asked if that fee covered the service technician determining exactly what was wrong with the system and was told that it did. However, while the technician was checking the system, after each step, he informed me that there would be an additional charge before he could move to the next step in his checklist. Bottom line 2 hours and $500 later, the air conditioner was still not operational, the technician could not tell me what was wrong with the system and recommended I purchase a whole new system from their business for $5000; which would not include replacing the duct work. This company is a very, very, very POOR use of your money.
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Sean Stranger
Will rate higher if and only if: ·Tools left behind by Tech are removed ·A check delivered for use of wifes mobile phone by the Tech during troubleshooting process clears the bank. ·Metal shelf holding 2 computers, 2 aerial photography drones, surveillance DVR, flat screen monitor, and a large quantity of electronic repair parts damaged by Tech is repaired or replaced. ·Landlord is reimbursed a large portion of the $300 invoice to tighten circuit breaker screw (Unit installed by Independent Air, under warranty) · A routine AC maintenance check is preformed since unit is freezing up (outside temp: 74°, unit set to: 71° filter is clean as always) Otherwise Independant Air will not be allowed back on site, referred to friends and family, or the rating changed unless all bullet points are addressed in person with a reasonable explanation.
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terry wolcott
ONLY GAVE ONE STAR SO I COULD POST: WOULD GIVE THEM A NEGATIVE 3 IF I HAD A CHOICE: I needed unit installed: got fast service: once unit was in and working and they had my money forget it: Today (7/9/16) I called at 4:00 for service as my unit which was put in in Jan of 2016 is not working: Here it is 10:30 and I am still without A/C and no phone call. And they are not open on Sunday to spend time with their family! Well, I would love to spend time with my family as well, in a home with A/C that works which they put in and is paid for, but I can not. I am sure they are. VERY UNHAPPY Do not call for service:
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David Triggs-Smith
They did my 6 month services on Saturday and nothing was wrong. Now Sunday (the next day) it is not working. Called and requested service. I called them at the 2 hour mark (since did not get a call) and stated they are waiting on a technician to call in. Now at three and a half hours, again no call back or anything, w called them and got there answering machine.
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Nicole Wichlei
I agree, never use this company. They came out to assess my system, took my money and refused to return to complete the job.
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Terry Sprosty
Timely Expertise!!!!! Have advantaged their excellent service for 9 years!!!!!
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Chuck Wollert
Always on time and good, affordable service.
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Ed Tillett
Timely, professional, and complete.
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Susan Barnes
service was excellent