Elite Home Energy

Reviews 17

LA

Laura Baase

Received a call from this company saying that they were following up from a letter from the City of Santee. Which my city NEVER sent out I confirmed with them. When I inquired about the letter they said that was sent out and is why they were following up is because people are not receiving the letters. This is a contractor that is trying to sell you windows, new heaters, AC units, Roof and then add it to your property tax bill. We are on a do not call list and they continue to call. But Huston was the person that called and when I continued to ask questions she would talk over me and finally Hung up on me. I found the company online called and spoke with a guy names Steve who said they do not call people on the do not call list and the owners name is Bill Bachand. This PACE program or Hero program if you allow them to improve any of your property they add the cost of project plus increase the price and you pay for this via your property tax bill for the next 5-20 years. If you are going to refinance your home or sell, most lenders require this to be paid off in advance. Buyer beware....

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Sadie Meyers

They were terrible. They left a huge mess, we were unable to get a hold of a manager or salesperson, and the workers fought with my 85 year old grandmother. She works full time and can handle stressful situations; but the stress from dealing with them has caused her health problems (bleeding - I apologized for being at all graphic). I spent 8 hours scrubbing down her windows and that is just part of the mess they left. I am amazed at how horrendously rude and extremely emotional they have been. They were pushy and are very unprofessional. My grandmother has asked to speak to anyone who is in charge before she signs the final contract. The woman she spoke to (Lisa) refused to let her and has threatened to put a lien on my grandmother’s home. We would just like to speak to a manager and have them more thoroughly go over the contract before it is signed for payment. Threatening a lien is quite a stretch.

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Amanda Archer

Staff memebers Heather and Lisa were completely unprofessional and rude, attacked me while making a business phone call with my company. I would not suggest using this company because they let their emotions get in the way of maintaining a professional business attitude. Regardless of your frustrations you should never attack someone over the phone. Not only was their associate rude, but the manager as well demonstrated how unprofessional their staff will be if put into a frustrating situation. Instead of finding a solution they instead turned into a bunch of high school girls. I suggest taking your business to a company that will maintain a proper business environment regardless of the situation. I also suggest the higher ups in this company reach out and retrain how their staff speaks to people when dealing with a frustrating situation.

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JA

Jason Geraci

These guys came in here and did an amazing job. I knew it was gonna be more pricey than alot of other brands of windows but they really did an awesome job explaining the window and why this was a no brainer for me and my fam. Awesome workers. Clean and stay in contact with you throughout the whole project. LIFETIME WARRANTY ON EVERYTHING! I can go punch a whole in my window right now and have a new one installed and paid for by NOT ME!!! Amazing. Not many people can say that but go ahead and get your cheap windows. Just one of those companies and products that makes you believe in just the quality and worry less about the cost even though they make it work for anyone!

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Joe Santo

Dirty Rude, after getting a roof, the first day they covered the pool, they were supposed to take the air ducks off and reuse them, the general manager Lisa told the roofer to take them off and they expected me to pay for them. I had 2 flat tires because there were Nails in my driveway. And there were rust stains in the pool from the nails. I was dealing with my Mylon Mazzotti, He or someone at this company forged my signature on a work order and $1200 was taken of what they were supposed to give me permission the contract the company is a rip-off do not use!!!

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Ashley Geraci

My husband met with the salesman and in an hour we were getting our new windows that i love love love. When i was told how easy it was to clean the Anlin window. I was sold. It is not iust a window. It is a an amazing product that i cant believe we have in our home and never have to worry about it. The gentleman that knocked on my door was very clean and clear about why he was there.

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Kim Hart

I do not know how this company stays in business. Their "management team" are rude and VERY unprofessional. I have never felt more ill at ease in a "business" office. It is dirty, the employees are dressed horribly unprofessionally. One of their Sales "Managers", Steve has a way of making women feel uncomfortable. Based on that, I would not want anyone from their company in my home.

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Gregg Kell

Elite Home Energy helps customers enjoy reduced energy bills and improved home values. They become the envy of their neighborhood. Elite Home Energy’s expertise is windows, energy efficient exterior coating, insulation, Heating Ventilation and Air Conditioning. Looking for an established contractor? Look no further.

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Glenn Davis

I was referred by a friend to them. Replaced a few windows and 1 door. No issues - sales team was nice enough, and we got what we requested at good price, not tricks or games! The office staff was very nice on the phone - when I called back later with some questions.

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Davide Zanella

Bad experience, haunted for days by sales department, scheduled visit and since I had other estimates they refused to schedule an estimate if I did not disclose the amount of the quotes. The general manager "Lisa" is rude and pushy. Waste of time.

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john caldwell

Everyone was very polite throughout the purchase and installation. The finished job was top notch and we felt we got an excellent price. I would recommend Elite Home Energy to everyone. We were very pleased. Thank you Elite!

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Jimmy Reece

The calls have been nonstop for months and I had to formally send them a cease and desist letter. This company harassed me daily with unwanted marketing and soliciting calls.

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Oliver Rocha

Bugged me for weeks to make a appointment. A they never called or showed up. If it started out bad it will not get better. Never go with a company like that.

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Chrissy Doe

Tired of their telemarketers calling me continually. They just do not get it. I want off their list!!!!!!!!!!!!!!!!!!!

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Jatin V

These guys keep calling me for their marketing phone calls eventhough my number is in do not call list.

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TR

true power

I actually had a great experience. Very professional, great quality, life time guarantee on my roof!

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Tyler Ward

Great

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