|Address:||6951 Grand Rd, Carterville, IL 62918|
|Working:||Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours|
I have been a customer of RSP for over two years. I learned about their company at the home and garden show at SIU Arena. We felt that they were professional and had a good reputation. So we decided to give them a call when our a/c compressor quit working the spring after we purchased our house. It was determined that our unit was shot and we needed a new one. They presented all of our options. Helped us every step of the way. This spring I had my house re-roofed. I discovered that the flue venting for the furnace was not originally installed as outlined in the scope of work that I was presented. I explained the situation and presented them with the original scope of work. They immediately scheduled an appointment to have my furnace flue re-installed, no questions asked. I had a good opinion of them before but the fact that they fixed the issue with my furnace flue no questions asked made me even more confident that RSP Heating and Cooling is the HVAC company of choice in Southern Illinois.
During a major home remodel last summer, working with RSP on the HVAC part of the project. Rowdy worked with me through every step of the decision process. We installed a WaterFurnace geothermal heat and air system. Then when the system struggled to keep up, Rowdy and his technicians found the problem was under-insulated attic spaces. Viola! RSP insulated that for us and we are now comforatable in all weather conditions! I recommend RSP for several reasons: Genuine professionalism from the top down - service after the sale of the system - and great camaraderie from my sales rep Rowdy Young. I wish RSP every success in their business, they are doing what it takes to earn it.
Well the morning started with 2 RSP installers arriving on the job after accessing the situation they called for backup. Before the day was done 6 RSP installers had joined forces to complete a VERY challenging install. They managed to get a 4 ton air handler in the attic over a very steep staircase. They ordered lumber and built a platform in order to complete the job. I was very impressed! Unit has been in less then 24 hours and you can already feel a difference in the air quality in the house. It is hard to stop a TRANE and even more hard to defeat a Determined RSP installer. These guys were all very polite and professional. Thanks to everyone involved. Chuck
I had RSP install spray foam insulation in my new 30x60 post frame pole barn. Their crew was very professional and conscientious. They answered my questions and went over the job before leaving to make sure I was satisfied. Spray foam is very messy to work with but they covered the floor, lights, outlets and other items that needed to be protected. They left the job site very clean. I obtained 3 bids and RSP was the only company who suggested I frame out the walls prior to having the spray foam insulation installed. That made their job more difficult but made the frame out easier for me. I highly recommend them and wouldn’t hesitate to use them again.
Well let me just say this company made me feel like I was their only customer. Tabby was very prompt on getting back with me after my email. Dustin was prompt, very informative and efficient with his backpack office. Rowdy and Mickie prompt, quick and neat with their work. As if that is not enough Rowdy and Mickie went the extra mile and fixed my fence door which has bothered me for months. I got four estimates and RSP was the best offer. Plus in all areas of service they were on time! Like they say 7:30 they are there 7:29!
We cannot say enough great things about RSP and the work they did in our home and guest apartment. Rowdy and his team were so easy to work with. This may seem insignificant, but one thing that stood out to me was they always put shoe covers on when they entered our home. They showed me exactly what to do to change the filters in the house, how to program the system on our phones, and even took the time to set everything up. Thy also were the most reasonably priced in our community. Thanks, Rowdy, Andy and your crew at RSP!
Jesse provided the semi-annual service and was extremely helpful and politely. Called before arriving and asked if he could arrive early and asked where he should park. Explained what he was doing to the system and what he found. Checked before using the Shop-Vac to make sure there were no young children sleeping in the house. Overall, not only did he keep the system in check, he was extremely considerate of our time and our property. Thank you!
AWESOME! The best customer service (via Tierney Cowan) around! Repair/Maintenance and New Units (via Nathan Rhymer and Andy Matthews) are top notch! Always on time, professional, courteous, explain everything in detail. Because of these three and the years of doing business with them I have come to rely on them and trust their recommendations - HIGHLY RECOMMEND! Love the Cozy Club option - worth every penny! THANK YOU RSP!
From the first cll on we dealt with friendly and helpful people. I was impressed with everyone. They came and showed us their products and what they thought would work best for us. Took time to answer all our questions. The installation guys was friendly and very efficient, they made everything look very nice and cleand up after themselves. I will recommend RSP heating to anyone that needs their services.
RSP is our go-to service center for our restaurant equipment repairs. They are experienced and thorough. Tierney handles the scheduling for service appointments with professionalism. Nathan is the service manager exhibiting sincere concern for a job well done. We are happy that Phil joined the team, as he has years of restaurant repair experience. Thank you RSP, for taking great care of our needs!!
We have been extremely pleased with RSP. They provide excellent service, are quick to respond to any questions or issues, and the service technicians are extremely respectful and helpful. I appreciate that they share information without being pushy or using scare tactics to try and sell you products or services. We would highly recommend RSP to anyone in need of heating or air service.
RSP did a nice professional job for my new house. Rowdy Young, the salesman, presented me with multiple options and did a good job of presenting me options and explanations. Josh the installer was super friendly and trustworthy. Make sure to ask for Rowdy Young to get a nice, regular fellow who cares about your needs...and wants!
Josh and Kenny just left from installing a new heat pump and duct work. What an easy experience with them! They were so friendly, helpful and considerate. Great job you guys! Thanks also to Steve Shields for all the prep work and for answering ALL our questions. We will use RSP for any work we need in the future!
Awesome experience. Very friendly staff. Cory listened to my needs and helped me figure out what was going on with my system. Then he got a tech out that day. Tech, Phil, was very nice and explained everything to me so that I would know exactly what was going on. Will definitely recommend them in the future.
I am beyond happy with the service I received from RSP! I had a new furnance & air conditioning system installed, back in July. It has been keeping me cool for 3 months now, and I am sure I will be trying out the furnace soon. A big thank you to Cory, Dustin, Mike & Zane for the friendly and speedy service!
What a great company! I am so happy that I went with RSP, they were great to work with and gave so much information and explanations for everything they recommended and did. They were easy to get in contact with, and work with. Thank you RSP service department for all your hard work.
CORY FUQUA is the man. Took great care of me, made sure everything was taken care of and took all the stress and worry away. RSP is by far the best in southern IL. Thank you Cory and thank you RSP!! Lifelong customer now thanks to the great service and people at RSP.
Would like to thank RSP for their excellent service/installation. Rowdy Moore and Mikey have been great every time we have had a new unit installed. Two different houses, our business and our church. Very professional all the way from installation to clean up.
Rsp is so easy to work with. Nathan came out to place and had a/c back up and running in little to no time at all. He was so nice and explain everything that needed to be done to my unit. The best part was it didnt cost me an arm or leg to have it done either.
RSP just completed work at our business and were great from beginning to end. They were professional, courteous and fulfilled all aspects of the agreement with quality work. We will be returning customers for sure and will highly recommend them to anyone.
RSP is a great company to do business with. Cory and Justin are an excellent team that care about the job they are doing. They are interested in total customer satisfaction. Rowdy Young was good to deal with as well.
Been using TSP FOR years. I have always been happy with there work. They have never done me wrong, never had a high pressure salesperson and have always had work done in a timely manner. Thank you to everyone at RSP.
Just purchased two trane hvac systems on thursday and they were both installed on Monday. Install was quick and the new systems work great. Very professional and easy to work with.
Phil came out for an inspection and cleaning and provided phenomenal service. He was very friendly and provided excellent advice and information. Definitely recommend RSP.
Corey and Justin done a fantastic job at or home they were both very nice We would highly recommend them for any job .Thanks RSP Corey and Justin ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Mike, Zane,Tabby, Andy, and Dustin did a awesome job and I was impressed on how nice and helpful everybody was, RSP heating and cooling has got a great team of workers
RSP did a great job installing our new furnace and central air unit and has done a great job with our regular maintenance. They go above and beyond the call of duty!
Rowdy and Brock installed a new unit in our home in 2016. They were very efficient and knowledgeable about the installation of our unit. They did an excellent job.
Air conditioning went out on Saturday, and I really appreciated their ability to come out over the weekend. The additional charge was reasonable and well worth it!
Rowdy, Mike, Zane and Tabby were so awesome to work with and concerned with our needs. Thank you for making our electric bill go down and our comfort go up!
Great company and excellent staff. Definitely go with Nathan Rhymer for all of your needs or questions. He is very professional and courteous!
Friendly, knowledgeable service. They have done maintenance and a repair for us. We are very happy with their work. Highly recommended.
Top notch sales, installation and customer service on our recent purchase. Glad to be part of their circle.
I can’t say enough about RSP Heating and cooling. I contacted them when we first purchased our house
Best around. Very efficient and friendly. They really go above and beyond with everything they do.
Great customer service. Went above and beyond working with me. Would recommend
Very pleased with our crawl space encapsulation! Great customer service!
Great customer service but are never on time when scheduled...
Very pleased with our service and new unit! Cory F was great!
Phil was our technician. He was very nice and courteous.
A very bad job done for the price that they charge you!
Mike and Zane did a awesome job thanks for the install
Charles did a great job! Professional and friendly.
Fast service, very friendly!
Cory Fuqua was amazing!
Great customer service!
Best a round