Category: | Auto Insurance Agency |
Address: | 3668 W Shaw Ave, Fresno, CA 93711 |
Phone: | +1 559-275-9911 |
Site: | caiautoinsurance.com |
Rating: | 4.7 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 10AM–5PM 10AM–4PM |
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Dr. Time
This company is bad. I mean REALLY bad. BS talk bad, Con artist bad. First time I found them they gave me a nice price over the phone. I sent my wife to the other side of town and when she got there the price had changed, because our car was apparently different etc. Ok, I was annoyed but we got the policy with them anyway. A few days ago I found out our car policy had got canceled since the payment hadn t gone through the auto giro. I checked with the policy giver, they had canceled our policy so YESTERDAY afternoon I called this broker again to see what could be done. I talk to a gentleman and he says it is not possible to reinstate the policy. And he sends me over to a lady to see what can be done. Remember that they already have ALL our data, our make of car, who the policy should be on etc. They lady asks me how much we paid every month, I tell her 21 dollars, and she tells me that she can give us a new policy for the SAME monthly price and it will only cost us 35 dollars to get it started up again since we already had paid the start up fee once, we already were customers with them as she said it. So my wife goes once again to the other side of town after a long work day. When she gets there the price is ONCE AGAIN not what was told through the phone. Now it will cost 80 or so dollars to get it started again and the monthly policy is going to be close to 40 dollars. I want to talk to the manager and I am put on hold. For a loooong time. Finally my wife comes back on, they have tried to sweet talk her to get the insurance anyway. I want to talk to the manager. I am put on hold again. This time I hang up. The manager calls me up after ten minutes or so. I explained all to her, who I had talked to, what they had asked, what I had been quoted. Then she gives me some story that the price has changed from yesterday to today. I know BS when I hear it. I told her so. She hung up on me. I highly recommend NOT TO USE THEM.
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amelia mendoza
Central Thank auto insurance for offering such coverage at a very good price, and thanks for your discounts and promotions and to accept our payment plans was a pleasure doing business with you especially thanks to Inessa Barragan for attending a great way to thank God we find them.
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Anabel Lomeli
I had insurance with central auto insurance years ago, but unfortunately I made the mistake of taking another route. Big mistake! I had a horrible experience with the agency I was with. I remembered about the awesome service I once had and quickly drove back to central auto insurance. Inessa always made us feel so comfortable and welcome; I was more than sure I wanted to come back. I am completely content with the consistency in customer service. One happy customer!
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ashleye edwards
I highly recommend the services provided at this location. They work with a variety of insurance companies to offer you the best deal possible. Samuel Muro is the agent who assisted me and he went above and beyond to work with my budget and get my vehicle insured today while walking out in a timely manner. They also assist with DMV features like renewing your registration, it truly is a stop shop and way faster if your in a rush!! 06/19/2017
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Haze Brit
Great company & great quotes. My fiancé originally went through Fred Loya & completely took advantage of him & messed up his insurance & canceled it without his knowledge after he had already talked to them. Came here & got a great quote & left with full coverage with a great price. Very nice workers, all around great expierence. For sure a 5 star company.
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A Private User
horrible experience: went to add a car to my policy, but they forgot to add my SR22 again. got pulled over police tuck my car because my license was suspende. Spent $420 to take my car out, plus a day in court. All because there staff are not train right. They did not want to take responsibility, they wash there hands by saying it was my fault.
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Karina Vasquez
I am a new driver and was looking for affordable auto insurance. I was not disappointed and received great service from Inessa. She was able to help me out and work with me after telling her I was short on money. Thank you for making my experience great Inessa. I would recommend this auto insurance to anyone.
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eugene zanin
Being a new driver with only having my license for one year. I went to these guys to get insurance and Inessa gave Me a great deal and the best price in town. I recommend all young drivers like myself to come check them out. Ask for inessa she is good at what she does! And very beautiful
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Isaac Ramirez
Inessa helped me as soon as I walked in the door, she was polite and had a good sense of humor. Besides that, she helped me get my car insured and was really fast doing it. I would definitely recommend someone else to come in and get insured by her.
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its me
Horrible , been stranded for about four hours trying to get ahold of someone and nothing. Just keep getting the run around. There is a 24 hour emergency number. Turns out its not really 24 hours but just something they add to make you feel covered
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Beatriz Lopez
I went to Central Auto Insurance looking for a more affordable auto insurance and was not disappointed. I went to the 3668 W. Shaw Ave., location and was helped by Joshua G. He was knowledgeable, professional and super helpful. Thank you!
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Samantha Paul
Had a great experience. Joshua went above and beyond to help me get insurance that I could afford. He understood my need and was able to provide me with a solution I am happy with.
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Antonio Contreras
Great customer service, I highly recommend coming here. Inessa is the best!!. I would recommend to have her help you!,or anyone in the facility.great people. solved my problems.
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Kenisha Oneal
I always have a great experience when I go into this place, the ladies and gentlemen there welcome you as soon as you come in and get you in and out quickly... thanks guys!!
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rosalyn moore
I had a wonderful experience with Josh at this insurance company he was so professional and got me actually what I wanted in my policy for a great price thank you Josh.
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Chelsea Pratt
First time getting insurance. I went in after looking at the reviews. Extremely helpful team members. Samuel helped us. It was fast and easy. Thank you guys.
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Sandra Abrica
EXCELLENT!!! Very satisfied with the service had a horrible experience at another place they were extremely helpful and knowledgeable! Would recommend
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Abelina Gonzales
They have very friendly stuff... very courteous. ..they explain me very well my policy. ..I certainly recommend this place to make great bussines.
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Xanthall Ramos
The brokers are very friendly and they are always helpful with any questions. They have always helped me find the best policy for my needs.
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Pookela Nullar-hanawahine
Inessa was a big help today I got my auto insurance from here and by far the best customer service I have ever received thank you
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John Caudillo
Inessa made me feel comfortable and at ease knowing I now have my car insured Fast and friendly with a great discount 2 thumbs up
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Exequiel Sharkey Ripoyla
Inessa Baraga took good care of me on my insurance she was a great person glad to meet her come and get your insurance from her
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Rudy Coronado
FAST SERVICE Samuel Muro GREAT AGENT I WAS ON A BUDGET AN HE MADE IT WORK FOR US THANKS FOR EXCELLENT SERVICE WOULD RECOMMEND
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Jose Morales
It was easy Fast And Cheap . Great Customer Services Inessa Barragan Was Great And Was Satisfied With Her Customer Service .
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greg amezcua
Inessa from CAI Fresno provided great services, best rates and highly recommended. You need service make sure you see her!!!
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Pamela Hailey
Fast, friendly, affordable, No DMV HASSLES & Beautiful eye candy for you guys & gals out there!! Get here quick!
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Emily Frascona
Central Auto gave me best monthly payment possible. ! Inessa was very helpful I recommend they to everyone I know
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ninjaoftheweek-
Love it here already. Inessa is freaking awesome. They are willing to work it with you on payments. Happy customer
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Bro Master
Great service these guys took care of me after leaving freeway Definitely highly recommend!! paid a fraction!!
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#MYSIMRAN. INFO
I just bought policy from them and price was low enough to make me happy. Ask for Sam he will take care of you.
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Doreyann Hernandez
Inessa was the best she helped me out a lot and got me the best quote possible. Best experience ever!
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Angel Toscana
Inessa is the best! I always go to her! She always gives me the best deals (: You must go to her!!
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Ruben Berrones
S/O Inessa for hooking me up with a great insurance plan!! Very professional and very helpful :)
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Mai Xiong
Workers are awesome. They helped me find the best deals ! Highly recommended. Ask for Inessa.
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Ann Cabrera
Inessa was amazing she went above beyond to make sure that I was completely satisfied...
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Unique Baldwin
They toad me 100 dollar to remove a car and to add a new car and they changer me 150
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Mauro Mustillo
Great prices, they made a mistake with my policy and they solved quickly and kindly.
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Anna Garay
Great costumer service Inessa Barragan is the best I really recommend them
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Kasy Yang
Inessa was really helpful! Good customer service and Friendly too! Thanks!
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alex felix
Inessa was very friendly and helpful, great , will definitely recommend
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Stephanie Holquinn
Inessa is super friendly! Great customer service and great prices
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madison mangrum
Inessa was awesome and helped me out with everything I needed!!!!
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Martin Thornton
Inessa is so very helpful, she is on point every time i come in.
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John Olivero
The customer service from inesa was absolute perfection ;)!!!!!!
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Jack Wiles
I was helped out fast and efficiently. Josh was very helpful.
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Allen Medina
Inessa is the best at her Job! she helped me out ALOT !
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Ashley Ragan
They help me out so much and the nicest people here
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Traci Seaman
Excellent quick and so easy.... Highly recommend
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Jessica Hansen
Josh was awesome very patient and understanding!
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Inderjeet Sandhu
Great service Inessa was wonderful and charming
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Dapree Fields
Take good care of me inessa good at what she bo
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anthony medina
Inessa is good at what she does!very satisfied!
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Samantha Guizar
Fast, straight to the point and affordable!!!
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JoVanna Moreno
Always willing to help, thanks you guys!!!!!
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LOnnie BRown
Odessa is the best great customer service..
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Chop Chiefs
Got insurance and my Tags. NO DMV time
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Jennifer Copeland
Inessa was a great. Awesome deal.
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Cameron Smith
Homegirl really helped me out
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cheyenne kent
Really worked with me!!
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Nina Ribera
Great customer service