Category: | Bank |
Address: | 268 State St #300, Salt Lake City, UT 84111 |
Phone: | +1 888-796-4543 |
Site: | celticbank.com |
Rating: | 2.3 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
MI
Mike Birkenmayer
Beware!!! I use quickbooks online and a add came up showing a option to apply for a SBA loan. Sounds like a good option to consolidate my equipment to expand my operations. Wow, was it easy to get a pre approval. I had many questions once this process started. I had explained that most of my business debt was my name. This is just the way I had to do things to get going. I also explained that I dont need cash just to consolidate trucks, and other equipment. Long story short, debt to income to high, and they dont consolidate used equipment. I was told later that the loan cant even be done for used equipment!!!!! I can handle the rejection. It happens all the time. This is after many, many hours of information sending and gathering. If the person I was dealing with would have listened and if she new the rules of the loan I was applying for she could have just said we dont do that. I would have said sounds good and bye. What I cant handle is that the underwriter knows this was not the "product" I needed because they cant do the loan regardless,but the front office people keep pushing people through to get the sale. I wasted so much time on this. Again not mad at the decline I am mad that they should have never made me spend so much time getting all the info to begin with.
JE
Jenny Stauts
The only reason I gave a 1 star was because zero was not an option. I have been working on an SBA loan for about 6 months with Celtic Bank....That is a LONG time. According to Roger (the VP) everything was all ready to close all he needed was a new tax return... I figure great the new one is better than the last one they requested... He said once they receive that we should be ready to close in a day or so... Well it has been 3 weeks and not one person has contacted me since. Not one person has followed up that they received the tax return, or that there has been a problem, or anything... No one has touched base with me in 3 weeks!!! Not even to say the loan fell through or anything. They strung me along for 6 months telling me all they need is this one thing, then this one other thing, then this one other thing... And now they have yet to resolve the 6 month process. So unless your business has a lot of time to waste I would suggest going somewhere else for an SBA loan. If anyone from Celtic Bank would like to follow up to resolve this problem that would be great. My name is Jenny from maxvo2 fitness.
DO
Donna Ayers
A sincere (and unsolicited) THANK YOU to Celtic Bank and Amy Penman & Colton Thompson who were instrumental in helping me obtain a small business loan for backyardbatterpro.com and sandlotsportsacademy.com. They both worked diligently and guided me every step of the way. This is my second SBA guaranteed loan with Celtic Bank and I cannot be more pleased with their process. Anyone who owns a small business knows how difficult it can be at times, to obtain a business loan in your home town, even with excellent credit. I would highly recommend Celtic Bank to any small business looking for funding. I plan to continue to do business with them in the future when my businesses expand. Donna, Sandlot Sports Academy & Backyard Batter Pro (Corning, NY)
MI
Michael Martin
This compnay is trash, their loan practices are so backwards you are unable to complete the loan based off their very hard guidelines that are different then everyone else in the industry. Kate Stoner is god awful to work with, she is rude and uncooperative. They lied to me about why I was not approved. They told me one thing over the phone, and another with an adverse action letter. They will waste your time, and not give you what you need. Take my advice, deal with a local lender in your hometown who wants to see you succeed, not a uppity Colorado bank with peeple you will never meet face to face.
SI
Simple CPR
I just spent the last 25 minutes receiving some of the worst customer service I have ever had. Your representative (Corey sp?) who identified himself as a ‘manager’ was rude, unhelpful, evasive, and IMO should NEVER be allowed to interact with customers. I own a business with over 40 employees and he would be terminated had he treated one of our customers like this.
AJ
Ajay Leel
Celtic Bank has been very helpful to us in financing with our C-store Project. All the officers assigned to us were very helpful including SBA VP Christy Lester. We are really grateful to Celtic Bank who provided us with exceptional customer service and their help . We look forward to build our relationship even more stronger with future projects.
JA
Jamie Hunter
Celtic Bank individually and through its subsidiary, Kabbage, engages in predatory lending practices against small businesses. This institution, Kabbage, and any other suubsidiaries not only should be avoided at all cost, they need to be prosectuted.
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D Hill
Garbage Customer Service! Great personal an business credit score (800+). Paper work always coming back from their errors. So disappointed no checks an balances, an once i was in so deep no coming out so i had to wait at their disposal.
GI
Gina LeBlanc
The Vice President responded to our needs and was very helpful and sincere, I look forward to seeing what is a hea with Celtic bank. Thank you
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Teresa Price
They gave me a chance for small business loan ! A pleasure to deal with!