Category: | Air Conditioning Repair Service |
Address: | Midland, TX, USA |
Phone: | +1 432-682-1929 |
Site: | onewayhvactexas.com |
Rating: | 5 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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David Zhu
After our AC started becoming problematic, we did some extensive research before reaching out to OneWay. Both Julio and Toby provided great service in getting our system back in working condition. Our diagnosis was a bit tricky, and at first, Julio switched out a control panel for us for $350. He spent 40 minutes driving to another site to pick up this part. After performing other services, such as refilling our refrigerant, it turned out that the control panel was not an issue. Julio dug deeper into the issue and re-installed our old control panel, and he did not charge us a penny for the prior panel install! He found the problem and recommended us with the next steps (talking with Nest). After further debugging, we requested OneWay again, and Toby came to fix our issue. He was very prompt, fast, and professional. Toby also gave us additional ideas on how we can improve our AC system. Altogether, we are really happy with OneWay’s service, and we hope they can continue to serve as great role models for excellent customer service.
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Brandon Estes
My wife and I came home last night after a third consecutive day in 100+ °F heat and found our AC compressor was not working. I called the number on the website at 8:30 PM and a person actually answered! She took my information and said a technician would stop by first thing in the morning. About half an hour later a technician stopped by and informed me that he had been a few houses down and determined that there was a power issue in our neighborhood that was interfering with the AC operation. He could have easily "investigated" my issue and charged me, but instead he gave me a friendly heads up to the real cause. Lo and behold, not long later, our lights started to dim and all power started to fade in the house. We informed the local power company and someone came out at 10:30 PM and got our power back. The AC compressor kicked on and we were back to normal! I really appreciate the honesty of One Way Heating & Air Conditioning and will be sure to call them first the next time I require their services!
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Sam Mckee
After talking to a friend about getting a new HVAC system, he recommended One Way without hesitation. I called and spoke with Gloria I made my appointment. Alonzo came out and performed a very thorough estimate, answered my questions, and provided information that I was not even aware I needed to know about my system. Alonzo, John, and Ruben arrived on time and after introducing themselves, began their work. Professional in appearance and manner, exceptionally clean during and after the work, courteous, and detail oriented. I know I made the right choice and will recommend One Way to anyone mentioning HVAC system needs! -Good prices -Professional staff -First class products Thank you and JOB WELL DONE! -McKee Family
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Christopher Adams
We bought a house and about three years later the blower quit working. So we called her name on air-conditioner of the original installer which was still under warranty. He showed up and was there for 10 minutes and told us we need to write at least $1000 check for him to even get started. Then we called one way Julio came out first thing in the morning and within 10 minutes identified it as a loose wire. He fixed the wire and then check the AC for all routine maintenance. Our final bill was $110... They are the only AC company we will ever use again
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Lane Magness
ONEWAY will definitely be my first call for all of my Heating and Air issues going forward. After having a less than ideal interaction with another company in Midland, ONEWAY far exceeded my best expectations. They showed up the same day I called and were completely up front about what they were doing and what the cost would be. The technician, TOBY, was friendly, professional and helpful, even taking the time to explain to me exactly what he was doing, why he was doing it and the cost that would be charged from the service. Great service and value!
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aj
Great service after the sale of a new unit. Up front with all cost and time of installation. I had warranty work done on a new unit at no cost to the customer. The techs are very knowledgeable in heating and cooling. One Way Heating and Cooling is a local, family owned and operated business with very professional services. I highly recommend them and will definitely use again! Allen Jansa
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Alec Cochran
I sat in a mini-split system on my house that I was converting from an evaporative cooler. I needed someone to braze the copper, vacuum the system, and charge it with freon. Julio and Julio Jr. came out on a Saturday and were done in about an hour and a half. They were very respectful, did great work, and have competitive pricing. Highly recommend, great to work with and easy to talk to.
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Jeramy1440 Clash of kings k1035
Awesome service. Even with it being mid summer, One way accommodated my needs and gave me a time frame. The tech called me before he was out there so I could meet him. I really thought that my AC was out, but luckily it was just some minor stuff and I was in need of some freon. He had it fixed in less than an hour. Very professional and courteous. Highly recommended! Thank you One Way!
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Rosanne Gill
When our A/C quit cooling one evening last week we called One Way. They immediately returned our call and were able to work us in to their already busy schedule the next morning. We were very happy to learn that our capacitor was causing the problem, likely due to all the recent lightening activity in the area. Thank you, we very much appreciate your prompt and courteous service!
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Andry Diaz
Just finished working with Julio and could not be happier. Everything they do is flat rate and can tell you what your invoice will be before they do any work. Due to this he was done in 30 minutes after diagnosing in 10. A/C back up and running with no hidden fees or hourly rate which other companies milk. Will be calling again for future repairs.
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Leslie swilling
They came out twice they where very kind and knew what we need and helped us with making sure are air was good. I would most definitely tell all my friends and family to use them. Another thing that we loved that they had scripture from the Bible written on there car and on there Web site. Thank you so much OneWay. The Swilling Family.
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Amanda Beeler
Very good company! They came the same day when everyone else had a waiting list. Erasmo was able to weld the puncture on the unit when all other companies said it needed to be replaced but he was willing to give it a try. Very very thankful for this company and there honest and good work ethics. Definitely will recommend to everyone.
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Mary Paz
I would like to thank ONE WAY and especially our now favorite Tech ~Julio Talamantez!! After paying another company hundreds of dollars for the wrong diagnosis and having the same issue we were referred to ONE WAY by my son in law who was also a very pleased customer. THANK YOU for sending Julio. He was very professional!!!
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Bryan Cannon
I called Yvonne on Monday, and Luis and his son came to my house on Wednesday. He was very professional and absolutely knowledgeable. He let me know of the problems with my unit, then asked if I was wanting to go ahead and take care of it. I would definitely recommend them over some of the big name companies.
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Ricky Teodoro
Amazing service! My AC went out late afternoon and I started to freak out, but I gave them a call and they quickly showed up and had my AC working. Very professional and with extremely great values. Also very reasonable pricing considering I called them for emergency. I HIGHLY recommend them!
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eddie brite
Still accessing the awesome power of GOD to put the RIGHT folks in the RIGHT place at the Right time... for the RIGHT reasons. This is the second install that ONE WAY has performed at our CHURCH and am nearly overwhelmed at the quality of their work. Above what I had asked and expected.
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Jessy Sixx
I chose this company when my unit was leaking because they had the most positive reviews. I must say I was very pleased with the service from the moment I placed the call to the moment they left my house. Very professional and fast service. I will definitely use this company again.
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Sandy Posey
Alonzo, the air conditioner tech, was very professional and explained all the repairs we needed as well as the cost. In my opinion, the cost of the repairs were reasonable and fair. I highly recommend One Way air-conditioning for any heat or air problem you may have. Sandy Posey
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Amanda Beckwith
One Way Heating & Air Conditioning, was fast, attentive and efficient. Julio and his son, were in and out in less than an hour, with a diagnosis and repair complete. Pricing was good and hard to beat, with the efficiency and great customer care you receive. Thank you!
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LULU 81
My a/c went out ,called Oneway at 4pm Alonzo said it be 2 or 3 hrs/showed up after 6pm, a/c fixed by 7pm.Alonzo explained the repairs and cost very thoroughly with me. Alonzo and Isaac were very professional and friendly , will highly recommend to family and friends.
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Leslie Laminack
The young man One Way sent out, Erazmo, was very polite and knowledgeable, he fixed the AC, he even had to cut the bushes to get access to what he needed to repair. I will recommend them to anyone who needs this service and will be calling if I have another problem .
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Nick Talamantes
One way heating and air conditioning is awesome. I have had several bad experiences with other AC companies in the past. The tech Alonzo came out fixed our problem within the hour. Finally me a good dependable company. Will be referring all my friends and family.
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catrina thomas
Best service ever and affordable!!!! From the time I placed the call I had nothing but excellent service...Erazmo was so helpful in explaining everything to me, very professional....All the people that I dealt with were amazing...Highly Recommend!
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teena turner
The Technician was so nice and very helpful. You are an excellent Technician. Thank you Fabiola for being so nice on our phone conversations. Definitely a 5 star company and I would highly recommended them to anyone. Thank for all your help.
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Nancy K Anderson
This company is very dependable and knowledgeable. Service technician was very informative as to explaining how the system works. Highly efficient to fixing the problem. Staff is very friendly and I would highly recommend this company.
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Juana Dominguez
First impressions are very important. When I answered the door Toby greeted me wearing a neat and clearly labeled uniform. He worked hard and had the problem fixed quickly. I was very impressed with his professionalism. Great job One Way!
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Mr.Baloo
The gentlemen that came to our house did a great job and on top of that they were very polite and honest about what needed to be fixed and what could wait to be fixed at a later date. Totally Recommend! Very Satisfied and Toby is great!
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Tim Davis
Alonzo and his son were timely and professional. The communication scheduling and notifying when the tech would arrive was outstanding. This was an after hours call initiated around 6:00pm and completed at 10:00pm. Great service!
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Tim Obert
Quick and easy repair of a fan motor. I had some concerns with the price being high; however, given that the replacement comes with a 1 year warranty I feel like the price is justified. Technician was professional and friendly.
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Kim & Myra Willis
GREAT service. The technician (Alonzo) was polite, courteous, professional and knowledgeable. He was on time and gave me options for the repair. I WILL DEFINITELY use One Way again and recommend to all of my friends.
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Lorinda Torres
Call these guys first! We called to get a second opinion and Julio did a great job diagnosing our A/C concerns, he reassured us that our A/C unit has much life left in it. It is hard to find honest people these days.
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Jacque S
The service techs from One-Way were very professional and knowledgeable! They were able to inspect the unit, repair the problem, and have my A/C working in no time. I would highly recommend them, 100% satisfied.
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Steven Buckler
I was very impressed with the service. Julio was very professional and polite. Diagnosed issues and explained in detail what the problem was and how to fix it. I would recommend this to another potential customer.
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Melissa Conley
Alonzo came and was such a wonderful delight. He was so professional and knowledgeable. After the day we had, he saved our day! I will definitely recommend and continue to use One Way Heating & Air Contioning!
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Edward Marion
Technician was very knowledgeable and spot on what the issue was and had the ac up and running in a timely fashion would highly recommend this company to anyone of my friends and co workers. Thanks guys
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Anna Marie Connally
We had our Spring maintenance check for the air conditioner. Julio was very helpful and patient to answer all of my questions. We were pleased with the service and will be calling One Way again.
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David James
Very happy with One Way heating and Air Conditioning, received prompt service and quality work from Julio and Julio. We were in a jam with no a/c on a Sunday in a scorching July. Thank you One Way