|Credit Reporting Agency
|12990 Pandora Dr #150, Dallas, TX 75238
I rarely give reviews but truly felt like this one was deserved. I have been trying to tie up all my lose ends before purchasing a house and ran into a few medical bills that went into collections. After MONTHS of dealing with different credit agencies and bureaus I was frustrated, especially since they were all very old accounts. I checked one last time to make sure everything was handled on my credit report but then realized I missed one, RS Clark and Associates. By the time I called them it was the end of the day and I was emotionally exhausted but then a kind-voiced woman, Pamela Walpool, answered the phone. She was BY FAR the nicest, most understanding person I have spoke to in a long time!! Very professional and responsive. Have you ever had that one phone call during a really rough day with a complete stranger that made you feel in a better mood JUST because of their positive mood? Well, that was Pamela for me today! I seriously cannot thank you enough for making my experience with RS Clark and Associates the best it could possibly be!
"I Do Not Know These People!!!" I am a victum of identity theft! Easy to prove with the legal documentstion filed with the US Dept. of Justice... This company has had representstives calling me on my job threatening me, and calling me after 8 pm! I have even had multiple employees from this company threaten to come to my job and petsonally have the police remove me from work and they have threatened to call my supetvisors and have me fired! This is ILLEGAL! All of this has been witnessed. By Law...I have repeatedly informed them "Do Not Ever Call Me Again!", Yet after consulting with multiple sttorneys including a family member, who is a corporate attorney, their actions are NOT LEGAL! This company has very rude obnoxious people who threaten others...in my case most definitely not legally!!! I am on the National Do Not Call Registry.
Matthew can I call and ask for you Since the buck stops with you the only account manager I would love to speak with you. Ms hopkins told me she was the only manager flat out when I asked to speak to someone above her. Your post praising your company is from 5 months ago has your structuring changed. I can give you the date and time I spoke with her. Also the number I called from to best help you search out the call. Ms Hopkins a supposed manager is less than intelligent. She cant answer simple questions about their business practices. She apparently cant decide if her company is a collection agency or and I quote " merely a reporting agency" could of just been a simple yes no conversation. I thought that if I could fix the problem simply and she just made worse. Now I will bury you in paperwork.
Awful! These people just put you on hold and hope you will go away. Mrs. Hopkins is the worst customer service person I have ever experienced. I had a report made by them against my credit that was a mistake. It was brought to their attention in March and they corrected it but not until April 1st and then still have not reported the mistake to the credit bureau so it is still on my account. Even though the mistake was theirs, they have no interest in getting it cleared up before before May. In the mean time it is causing be all sorts of trouble with a home loan. When I asked for help in getting it expedited since they had been slow, she terminated the call. this was after putting me on hold for 25 minutes. AWFUL!!!!!!!
My experience with RS Clark & Associates was nothing but positive, and I really appreciate how quick they were to respond to my inquiries. I was able to obtain the information I needed to pay my debt in less than five minutes on the phone, and just now received a letter in the mail informing me that my debt is paid in full. They were considerate and attentive, and they made my first and only experience working with a debt collector less intimidating and frightening than I ever could have imagined it would be! A huge thanks to Mr. Andrews and all of those working at RS Clark & Associates!
They have been doing my Medical Billing for about 5 years now. I have been in practice for 25 years and have used several different billing companies over that period of time. They are one of the best I have worked with and that is why have stayed with them for this long. Stacy and Robert are not only very knowledgeable but also easy to work with. Would highly recommend them for doing your medical billing and collections- Dr Sam
Had a bad experience with Mrs Hopkins- I call to negotiate an out standing bill that i dint even know it existed until requested my credit report. i call the hospital were the bill original came from from and they referred me back to then rs clarks to negotiate the bill. I call to negotiate bu Mrs Hopkins just stop the negotiation by been rude.
Pam and Wes were both VERY helpful in settling my outstanding balance and addressing my situation. I am impressed with their professionalism and understanding of consumer credit issues as well as their willingness to do whatever they could to make the situation the best it could be. Thank You!
Only had one glitch on my credit report, I spoke with RSA previously to get it resolved and totally forgot about the debt. Called and spoke with Ms. House today, she thoroughly explained my debt and was very kind. Got it resolved Had a great experience with RSA.
I spoke with Ms House and she was amazing! Very kind & Sweet and answered all of my billions of questions! She helped me pay my debt and it will be stripped from my Credit! Payment was easy and I could not be happier right now!
I had an awesome experience with RS Clark and associates! Mrs. House was very kind, helpful and her patience was outstanding!! Thanks Mrs. House and RS Clark and associates for a smooth and stress free experience!
What a great experience with RS Clark & Associates. Mrs. Hill was very cordial,as well as the rest of the associates I dealt with paying my debt. Thank you for a smooth, pleasant and non-judgmental transaction!
I spoke with Ms. Lopez. She was very pleasant and easy to speak with. She listened to me and was very informative. She gives debt collectors a good name. This cannot be an easy job, but she did it with grace.
I made a payment plan that I failed to deliver on because I was robbed and they not once contacted me but I see that the 181.00 I owed on my credit report.... just look for the check ! Thanks.
We have used RS Clark and Associates, Inc. as our Billing Company since 2008. We have experienced quality results in a timely manner, and Stacy, Robert, and Wes are a pleasure to work with.
I had nothing but a positive experience with them, they were courteous and understanding when I had to make changes to the agreed upon payments, and worked with me to resolve this debt.
Ms.House calmed all my fears. She answered my questions and gave me the reassurance I needed. Thank you for taking care of me and making the process painless.
talked to mrs lopez this morning she provided me with excelent service provided me with all the information i needed to take care of my account thank you .
I spoke with Wes. He was very courteous, efficient, and expeditious in helping me with my solutions. I recommend Wes at RS Clark and Associates, Inc.
This was my first experience with a debt collector, but it was smooth thanks to the representative I was working with. THANK YOU Alexis!!
received a phone call- asking my personal information with out willing to tell me who or what they wanted. sounds like scammers to me.
I was assisted today by a lady named Breana. She was very understanding and helped to set me up on an affordable arrangement.
Mrs Hill was a huge help! We managed to get everything settled smoothly and quickly. I appreciate all the help she provided!
Give Miss Thomas a raise because other than my girlfriend she was able to get money out of me...Congrats...God Bless...
Extremely helpful! The agent I spoke to was Pam and she provided outstanding customer service and assistance!
I worked with Miss Hill and she was pleasant and worked with me to pay this off and improve my credit rating.
Hung up on me two times were extremely rude and not helpful at all. All they wanted was my credit card info
Ms. House & Ms. Walpool were very nice and helpful. I had a very pleasant experience.
Ms. Thomas talked to me and worked around what I had at the moment. I give it 5 stars
Mrs. Hill was so helpful on getting everything handled for me promptly & efficiently.
Very nice and professional. Very helpful with my situation. Wish all were like this.
Great experience. Mrs. House was very pleasant, helpful and just AWSOME!
Mrs. Hill was extremely helpful. Thank you so much.
do not pay these foreigner losers a dime
So rude, not accomodating.