Category: | Auto Insurance Agency |
Address: | 889 NJ-35, Middletown, NJ 07748 |
Phone: | +1 732-865-9360 |
Site: | midatlantic.aaa.com |
Rating: | 3.3 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8AM–5PM Closed |
MA
Maryann Cantone-Hanna
Summary: get a fully written quote with details before giving them the go ahead to do the work. staff is friendly, but you cannot trust what they tell you on the phone. get it in writing. but i wont be returning. i went here for 4 tires and rear brakes on my car. i was originally going to go to costco for the tires, but thought it would be easier to take my car here and just get both done at the same time. they told me they would do a price match on the tires from costco. so i sent them an email with the details on the tires that i wanted and the price that they should match. they went ahead and put the tires on. the next day i get a call and they tell me the price will be higher for the brakes than i wanted. so i told them not to do that and ill just pay for the tires. without my authorization, AAA decided to put on different tires than what i had told them to put on. Then they pricematched these more expensive tires and said yes, we did price match them. Well thats great, but these are about $300 more (original set of 4 were $680 and the ones they put on the car were $960). Since they already put the tires on the car, they forced me to pay for them after i complained for about 20 min. then they gave me a mail in rebate form and said this will take off $70. but that rebate form was expired by 3 days and therefore unusable. im not saying its the absolute worst place, but this was a very shady thing to do. i wont go back.
KE
Kevin Alwell
These guys were very nice and professional, their facility was clean as a whistle. Though I received a quote which was far too high for the work required, and they had suggested I repair things that did not need repair (every car owners worst nightmare). Long story short I took the car elsewhere and got it done for a third of the price. I wont tell you where because I think it will discredit this review.
MA
Mary Thomas
Brought my car to have brakes checked and they tried to sell me everything from a oil change to a tranmission flush. Beware if you are bringing your car there. I realized my mistake to late. Will never go back there.
SE
Sean Huang
First time there to have my battery changed today. The facility is clean and staffs were friendly and efficient. I would like to give a five stars if they were sure about the labor cost beforehand.
PE
Peter Garncarz
Very friendly and does quality work. Exceptional service! Will return again and again.
JO
John Gilgannon
Great friendly service from the staff.
BO
bob kk
No problems.. Nice people..
JA
Jared Cybulski
Nice clean and friendly
LE
Lester Reavis Martin
Goo travel info
MI
Michael Hoffman
Ruined my car