The Boon Group

Category:	Corporate Office
Address:	3, 6300 Bridge Point Pkwy #500, Austin, TX 78730
Phone:	+1 800-368-2666
Site:	boongroup.com
Rating:	2
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 6

Reviews 15

Heather Meyer

Company is a JOKE! Had coverage with them with a previous employer and they hardly cover anything. I specifically asked the representative if they covered urgent care and she said "absolutely". Over a year later I got a bill for my urgent care visit and when I called to get it sorted out I find out its actually not... Customer service SUCKS! I was on hold for over an hour just to get denied! Please go anywhere else then with this company!!!

C. D.

If I could they would get no stars..... In fact maybe minus 2 . If you ever see them offered by your union or employer, run. They are garbage. Paid out of pocket for eye exam and glasses OVER A YEAR AGO now and STILL waiting for a 90$ reimbursement. Emails to supervisors, probably close to 20 calls. All the same result. Nothing. The best thing about this scam will be when I hear they go out of business. Scumbags

Kristiana Lingurovski

The Boon Group is a great place to work and do business with! Working here has been a great learning opportunity for me. I love the dynamics and the positive energy I am surrounded with. Management is always there to promote and value the employees. They are always working on improving the customer experience and providing a better solution.

ROBERT STARKS

STAY AWAY....WOST POSSIBLE INSURANCE COMPANY TO HAVE. MAGNACARE SUBMITTED A CLAIM TO BOON OVER A YEAR AGO, THEY HAVE NOT RESPONDED TO THE CLAIMS. NOW AFTER A YEAR BOON IS CLAIMING THAT INSURANCE WAS TERMINATED FOR A YEAR. LACK OF SIMPLE COMMUNICAITON.. THEY SHOULD LOSE ALL THEIR COMPUTERS AND EMAILS AND WORK WITH PENS AND PAPERS ONLY..

Jim Irish

The Boon Group is making strides every day in the healthcare industry. They have never turned their backs on a challenge nor not honored a promise made. The Boon Group has given so many opportunities to people both inside and outside of the company. The leadership is approachable and honest. Honored to be a part of the vision.

Eric Hann

Antiquated technology (like 20 years old), incompetent support, inconsistent messaging, untimely internal processes, over priced, and inflexible in their ability to meet any customer needs. It took me 7 phone calls over 4 weeks to figure out how to pay them. Would recommend, quite literally, anyone else.

Sharon Morgan

Try to contact their "customer service" two hour wait and twice disconnected and constantly being told your next. Now when you call you get recording saying that due to heavy call volume your call will not be accepted. The only thing the Boon Group accepts is your money.

mark place

Worst company inthe world.Run do not walk away from thus company total scam.They did not cover a dime of my hospital bill.Called them a dozen times sat on hold for hours never can get through.

Jason Neely

Refuses to send policy information just and id card and take your money from payroll . Horrible company in process of canceling and going after money they have stolen out of my check.

Patricia Raucci

Have over 16 emails to d fagan and his director of call center no response. This claim was from jan 2016 a check was returned by my dentist office in error

Avery Faith

This insurance has been amazing for me and my family. I have had no issues. Excellent customer service and very fast turn around on my claims.

jim connelly

Worst company ever dont even know awnsers to ?s. Cancel insurance for no reason then hve to back date stuff for months

CHell m

no issues, fast turn around.

kristen locken

Absolutely. Worst. Ever.

Christopher Killebrew

Great customer service