|Address:||2830 N Ontario St, Burbank, CA 91504|
|Working:||Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours|
I was very nervous about buying health insurance at age 64. Scott certainly took some of the tension out of the process, in a friendly, even-handed way. I never felt pressured! He spent quite a while on the the phone with me, helping me to understand the many options available -- and equally as important, helping us find something my wife and I can afford afford. From a consumer perspective, dealing with the insurance/ medical community is generally a nightmare! I can say in complete honesty, Scott was the most approachable and helpful of all the agents I spoke with. I also spoke with a gentalman name Alonso (hope I spelling that right) who came across as very pleasent and professional. He was persistent without being obnoxious -- a definite breath of fresh air. Finally, I spoke with a person named Beckie, who spoke so fast she actually gave me a headache! And I had a tough time understanding everything she said, having been on the phone an hour already. I think I asked her three separat times to "please slow down, just a little" but she completely ignored me. I run a small business, and I recognize the value of honest constructive feedback. I hope this modest review is of some value. Sincerely, Bob Voss
I had been going over all of my options for healthcare now that i have been unemployed since July of 2016. I was was delighted to speak to Jovany Rico who was able to find a afordable healthcare plan just for me to cover my needs as a type 1 diabetic. Mr Rico listened to all of my needs and within a minute offered me an option that not only met all of my needs but also explained why it would be most beneficial for me and went further to explain the exact steps that would follow after choosing my new health plan. I would state that Mr Rico is a true asset to Healthy Hall Insurance Services, and a hero to me in more ways than I can count.
I have called Healthy Halo several times to review new health insurance plans. With each phone call I was treated extremely well very professional I learned things that I needed to understand about the insurance that I was buying all the agents that helped me in the past two weeks or extremely helpful and now I am at ease with my choices and ready to just start 2017 with medical coverage. Thank you for a job well done.
Scott did a good job, by explaining everything. He went over everything, just wish we got all the documents for coverage sooner. I have mot received any paperwork or medical cards with the policy number on them. I am a little suspicious about them. They talked about a good medical plan, but have never provided me anything expect a survey on jow the representative did. Now I will say experience was horrible.
Hugh C. Boone
Ellie was by far one of the most helpful "sales" people I have EVER encountered. She actually listened to me about my current situation and made different suggestions which would benefit me and my family most, then found me the best possible plan, and made sure I would not get lost in the system, or bounced back and forth between medical and insurance or getting denied by both.
I had a poor experience with a customer service agent. I contacted the CEO and he delt with my issue. He let me speak with customer service and She was wonderful and informative. I thanked her for educating me on health insurance. If you do end up having a problem, please speak to their customer service agent first. She is awsome. Thank you again for handling my issue.
Scott Lemone helped us last summer with health insurance. He gave us his direct phone number at that time in case we had questions. When it came time to get a new policy this December we called him for help again as we had such a positive experience with him the first time. He came through again! We will continue to contact him for our insurance needs.
It was so simple that all I have to said is Thank you. Your team is amazingly helpful and fun at the same time....I really appreciate your help to get enrolled after all the 100s of agents called me making so confusing to me to get the right cover. Thanks to all of you included the verification team. Best regards Braulio Angon
It was a pleasure to speak with someone that was open and honest and very helpful to help set me up with the right plan for my needs. I truly believe in building a rapport and a relationship regarding business so I will definitely contact Steve in the future for any help that I may need. Thanks again Steve I appreciate you
Scott did a marvelous job finding me a health plan that had better coverage inclung dental and vision and life insurance too - all at a premium less than last year. I have been very satisfied with Healthy Halo Insurance and the prompt, sincere service. I trust the Halo team and will keep coming back!
I am being harassed by this company. They have threatened me and are not responding to the reason why. They declare it is an emergency and then you are put in hold. Do not give this company any money until you are sure it is a legitimate operation. Do not give your banking information.
My experience with Ms. Brenda was wonderful. She was very patient with me & she allowed me to express my concerns about my previous experience with another representative that was a disaster. My health insurance journey started off bad but ended with two thumbs up. Thanks
We did encountered some confusion with HealthyHalo, but instead of being rude or disrespectful she pulled in John for some clarification and helped clear it up so everyone was on the same page....I give her credit for keeping a level head and looking for a solution..
I was treated courteously and professionally by the insurance agent who did a fantastic job finding me a new health plan that was not only affordable but I am staying with my current doctor. Ameer, I appreciate you taking great efforts to find exactly what I needed!
Worst customer service of all time. I was conned into buying a bunch of insurance I did not need, and even after I canceled my plan through Healthy Halo, I continued to be charged for months. Customer service reps have no idea what they are doing.
My agent, Michael, made signing up for Obamacare very easy. He explained everything clearly and answered all of my questions thoroughly. The support staff was friendly also. I recommend this company and especially Michael.
Scott was very knowledgeable and helpful. I was certainly not looking forward to having to make a change in health insurance, but Scott made the whole process easier and was also patient with me answering all my questions.
Just found out Scott had me signed up for a policy that does not apply to me at all and I need to be on Medicare for it to be used which I was never told. Thanks for wasting a few hundred of my dollars. Policy canceled...
Sucky insurance company . Always placed on hold or transfer to some else . We never did get the insurance cards two months still nothing. They took money out of my account without permission ! They suck ! Watch out !
Samuel was very informed and helpful. He patiently spent a lot of time with me helping me decide what plan was right for me and would be most cost effective. He was very pleasant and personable as well.
As a first time insurance shopper I am very satisfied with my experience with Dwayne at Healthy Halo Insurance Services. He took the time to ensure that I received the coverage that was right for me.
I needed a problem resolved and Brenda spent ample time helping. Even after we hung up she continued to look into my problem and 100% took care of it and left me a message telling me so. Great job.
I had a great agent assist my enrollment and feel confident with the plan we chose. I look forward to having confidence again in being able to see a doctor without thinking twice about it.
I am very pleased with all the help I recieved in choosing the right medical insurance that is right for me. The customer service was amazing. I have recommended this to all my friends.
I had a great experience with Healthy Halo. We signed up our adult son for Covered California and had many questions along the way. Every time we called, we got the answers. Thank you!
Garret Morrel is extremely knowledgeable. He and found me a great plan explained everything & quickly. I am very pleased and highly recommend Healthy Halo Insurance. Ask for Garret!
He was so helpful. Staying online til I had gotten all questions answered. I feel I have a good policy now for my health care. And numbers of people to call if I have more problems.
Explained options in a way that I could understand. Searched for a deal that fit my needs and budget. More coverage than I expected. Where is the media with the story in CA?
I dont like his this ins due to that still continue to take money out of my back acct. when i try to cancel the acct they hang up on me. They are not professional at all.
It was a long process and was so glad when it was over! John was patient with me as I tried to figure out what I wanted for coverage. He was very personable and polite.
Jovany was very helpful and knowlagable. nothing but great things to say about my experice with both him and Healthy Halo. smooth and quick transaction, thanks again! :)
I was impressed as to efficiency and knowledge of the representative Brendon Thomas. He was very helpful and accomodating. Thank you for a great experience!
He was great .I got a very good plane and I was so amazed by how easy it was.iv been sent threw a lot of problem s .thank a bunch for making it easy on me.
Enrique explained what I was getting n i believe he got me the best price. I understood what to explained.. It was pretty fast n convenient..thank you
Have been trying to call for the past 2 weeks to cancel my accidental insurance, but they always get"disconnected" and never respond to voicemails!!
Our Rep Scott was extremely knowledgeable and was able to provide us with all the answers and information we needed. Great experience. Thank you.
Abigail Luisa Davis
He did a fantastic job making my health insurance more affordable and with better coverage. Very pleasant to work with. Blessings, Abigail L. Davis
It would not be possible to understand, then choose the best possible insurance option without the expertise of Scott and Lawrence of Healthy Halo.
I Let them know what was going on with my family. They set and picked the best options, not to mention explained it in detail. great company.
Ameer Baird did an excellent job helping me pick out an Health Insurance provider. He made finding new insurance this year, 2017 easy.
Excellent experience, Mr.Jolton was very helpful and did not try rush me. He was very patient and thorough. I highly recommend him.
My name is Sam Chiarella. Tonice Jones did a very good job explaining the health insurance coverages that my family qualifies for.
Ken Rice did a great job explaining my health insurance options. I would highly recommend him and Healthy Halo insurance services
Great experience, Scott was straight forward and helped me with everything. I really appreciate his time and help. Thanks guys!!
Matthew Minors was very personable. He talked clearly and slowly and explained what I needed to know before I even asked him.
My enrollment experience was really great. Sam was knowledgeable and helped me find the perfect plan for me and my family.
Tonice did a great job explaining the insurance and making sure that I have good insurance coverage at an affordable rate.
I was explained well the changes that were coming and what my options were. Sam did a great job of keeping me informed.
I had a great experience with heathy halo insurance enrollment process. It was simple and done according to my needs.
It was very surprising!! Scott was a great guy!! Very good, professional and the most helpful he could possibly be.
Great customer service. Kyle was very personal and informative with my asked questions and gave me helpful advice.
Scott went up and beyond to help me get the best coverage for an affordable price. I would highly recommend him!
Excellent service! I will use them again and will certainly recommend them to my friends! Thank you Alonzo!
Steven my Custome service rep went above and beyond to help me understand the coverages that are offered.
Great customer service! Had little to no questions at the end of my call. Very informative staff!
Shelby G. Scarbrough
Jorge Ortega was professional, thorough and polite. I am happy that he will be my agent!!
Matt did an amazing job describing my coverage and helping me get a price I could afford.
Easy, with no stress and easy to enroll once we connected by phone. Thanks Tristen
Informative, steered me into a good policy for my diabetes and price was reasonable