Category: | Roofing Contractor |
Address: | 3536 Central Pike, Hermitage, TN 37076 |
Phone: | +1 615-208-3245 |
Site: | mrroof.com |
Rating: | 4.4 |
Working: | 7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM 7AM–5PM 8–11AM Closed |
MI
Michael G
I currently have a BBB complaint over a contract dispute with Mr. Roof regarding their complete mismangement of my account. Mr. Roof will not honor my warranty. I have the following problems that all began AFTER Mr. Roof installed my roof: 1. Birds continue to gain access into my attic after my roof and siding repairs. The attic must be sealed off immediately. The attic must be cleansed of all bird droppings and debris left by multiple birds. 2. I need a clean-up of the messy white material from previous repairs of the attic holes when I first reported the attic birds last year. This material is currently unsightly and leaking down the front side of my house. 3. Roof nails must be removed, which are still present in gutters and on the grounds surrounding the house. 4. Fragments of old roof must be eradicated from gutters, which continue to clog gutters. 5. The solar vents installed make a loud griding sound that can be heard from my neighbors yard! I need help, and Mr. Roof is NOT helping me! Caveat Emptor! Sincerely, Michael
A
A Private User
MR ROOF DID A GREAT JOB! The TV advertisements with Little Jimmy Dickens caught my attention and recently my roof started leaking so I called Mr Roof. Dave, from Mr Roof was very knowledgeable and explained to me that I still had a few years left on my roof. He was nice enough to not pressure me in any way. We ended getting the roof replaced anyways since it was 16 years old and we plan to live here for another 10, so why wait. We chose Mr Roof for two reasons – their price was very good and they were much more thorough in explaining exactly what we are going to get for our money. They came out and did everything in one day , just as Dave promised.
JU
Juanita Bridgeforth
I recommend Mr. Roof. From beginning to end was an excellent experience. They stand by their WORD. We had trouble with a leak before the new roof was put on and when the same leak reappeared again, they came the same day I called and the next day it was corrected. No more leak! Hallelujah! Not only did they fixed the troublesome leak, they repaired the inside wall at no charge. Wow. Talk about service, the best. I love looking at my new roof. Thanks to all you guys at Mr. Roof.
RU
Russell Rieves
Mr Roof has completed numerous projects in our community, from re-roofing a townhouse complex to making smaller roofing repairs, gutter repair and being our on-call roofing contractor. Their work and warranty are excellent. In fact we have never called them to return on any work they have completed. They are our first call. I would highly recommend them for any roofing, gutter and siding work needed.
JO
Johnathan Haynes
This has got to be the worst roofing company ever! They showed up 3 hours late. The guy they sent out, Dion, was a complete jerk! He kept changing the price (asking me what my budget was) and then if he could bring his own crew (not Mr Roof) for a little bit less cost. Everything was shady form the get go and made me feel very uncomfortable. Do Not Hire!!
ST
Steve Saint
Little Jimmy sent me to Mr Roof. Really. he lives down the street from me and we see him and his wife drive by. They are the nicest people. He does TV commercials for Mr Roof but also had them do his roof and told me they did good - that is all i needed to hear. They did a good job for me though they started a few days later than they stated.
AN
Andi Koontz
I had Mr. Roof complete my roof over the summer and it was a fantastic experience. My salesman answered all of my questions and the whole process was so easy. I thought filing an insurance claim for my roof would be a hassle but they worked with my insurance company and I now have a non leaking new roof! I would recommend them to anyone!
YV
Yvonne Evans
I am one happy person☺ I had a leak and Mr. Roof is the company our HOA contracts with and so....a truck was sent immediately. Mr. Rob Richardson was the knowledgeable technician who did a thorough inspection. He found the problem ...fixed the problem AND was very kind to answer my questions. Thank you Mr. Richardson and Mr. Roof!
JI
Jim Palkovic
We had Mr. Roof fix a portion of our roof that is not visible from the ground that was due to a bad install. The team at Mr. Roof was very informative and did a great resolving our issue. They were very courteous and had great follow up after they were done. I would recommend them for any residential or commercial roofing work
JE
Jesse Mateer
Joey showed up during the agreed upon timeframe. He was professional and introduced himself. Jobsite was kept clean during and after completion. After the job was completed, Joey walked me through what he did step by step showing me pictures as well. I would definitely use Mr. Roof again in the future.
JE
Jeffrey Rollison
I gave Mr Roof Nashville 5 stars and would have given them 6 if there was another star. They worked with my mother and her needs throughout the job. She is elderly and I was worried about a company taking advantage of her. They treated her really well.
RY
Ryan Jones
These guys are committed to satisfying their customers. Our sales rep was really great from beginning to end. Some things had to be improved at the end of the job, but they were quick to address it and finished with great looking work.
RO
Robert Nelson
Chad and Dion worked on my dormer and roof today and everything turned out excellent. Chad worked all day and was meticulous to get the job done right. Nice work ! Thank You.
DE
Debra DeRosa
We had Dion Lewis out to help is out. He was very professional and knowledgeable. I would recommend Mr roof to anyone!.He is awesome!!! The roof is the proof!
JA
Jaimelyn *
Very dependable company, respectful and honest. I would definately use them again if I needed to and will always reccomend this co. to my family and friends.
MI
Milton Snyderman
I am ex military and they gave me an extra discount which I thought was very nice. They did a good job of following up before, during, and after the job.
PE
Peggy Williams
Excellent service and quality work. Went above and beyond to work with us on 3 roofs. I can recommend them without hesitation.
JO
John Wilson
We had Dion out for repairs and he did a great job. Very professional. I would recommend Mr. Roof for any work you need done.
CA
Carol Eiserman
Justin from Mr roof was great , he found a leak in my roof when no one else could ! definitely use them again .
CH
Chris Larkins
What can I say but I love Mr. Roof. I have never seen a company take such good care. I highly recommend them
WA
Wanda Staley
They did the entire job in a day and even ran this magnet thing in my yard to pick off any nails. I am happy
RE
Reed Ashley
In 30 years of living in Tennessee Mr.Roof is the best business experience I have had.
MI
Michel Moontose
Great to work with. Responsive and polite when explaining the whole process.
MI
Misty Tyson
Love the customer service honest reasonable and would highly recommend !
KA
Kathy Yeph
They exceeded my expectations and got the job done in a timely manner.
JE
Jeffrey S. Long
Good service. Excellent. Great clean up. Very pleased with. Thanks.
NI
Nicki Clark
They have done a great job at some of the associations I manage
MO
moss rahman
Came on time ,did good job.thanks