AAA - Charleston

Category:	Insurance Agency
Address:	2031 Sam Rittenberg Blvd, Charleston, SC 29407
Phone:	+1 843-766-2394
Site:	locator.carolinas.aaa.com
Rating:	3.8
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–4PM Closed

Location

Photos 14

Reviews 26

Jessica Allen

It all started with a $14.95 AC checkup coupon. Had some intermittent AC issues so took it in with my coupon in hand. Was told the coupon was only for putting gauges on it, which I had already done at home. Asked what it would be for a complete diagnostic check and they said $89. They called me to come get my car and said they had to flush the system and ended up costing more like $120 but they assured me it was fixed. Next day, intermittent issues again. I called them a couple days later and they told me to bring it in no charge. Then called me and said they identified the leaks. Apparently when they flushed the system, i was paying for them to put dye in there and find leaks. Contrary to what they first told me, this is all I paid for. No electrical check of the system at all, which is where I believe the problem is. They went on to say that if I wanted an electrical check, it would be another $120. And Mike talked to me like I was an idiot. I will never go back.

Kimber Davis

I received substandard service from AAA Car Care Center located at Sam Rittenberg Boulevard I received a standard oil change. The car care consultant gave me a list of recommendations of services that I will need in the future. Afterwards, I drove out of town assuming everything with my vehicle was up to standards. 4 days later inspected my car because of an odd sound and smell. During my check, I noticed that the transmission dip stick/plug was not replaced. There was transmission fluid all over the engine because of the missing plug. In addition to the transmission problem, I also noticed that my coolant levels were well below the minimum.

Philippe Wilhelm

Came at shop with a tire puncture and no appointment. Desk was very helpful and someone took care of us in the next 1/4h. Even suggested to replace an old plug that was not looking so good with the better fixing solution they had. They put replacement wheel back in the car even with stuff we had in boot, and all that for free. Drove back to Massachusetts with no problem. Thanks guys for reassuring experience during vacations!!!!

Rachelle McLees

My car would not start when I got off from work. The AAA Tow Truck Driver came and was able to jump start my car (instead of having to tow it) and I followed him to the AAA establishment on Sam Rittenberg. The next day they replaced my battery and my car was drive-able again. The AAA staff were courteous, friendly and efficient. I would recommend them. Thanks, AAA!

R Waldner

Arranging an appointment was a breeze. Arrived and the service techs were ready to begin my oil change. AAA provides an awesome service of a full vehicle inspection for free on 57 areas of your vehicle. This proved to be a real life saver for me. Pointed out possible coming trouble spots. I always use AAA vehicle services. Efficient and professional.

Maria James

Absolutely horrible service. Tried to charge me $1700.00 to fix my left rear turn signal. Told me my fuse box was fried. I ask well how is it that everything else was working fine if the fuse box is fried. Mike says everything is not working. I said it was working when I brought the car here

Gregory John

Extremely courteous and professional staff. Recently had my truck towed here for a repair and could not have been more pleased with the service. My service representative Vance Bruce went above and beyond to make sure I was well taken care of as an AAA Member. Highly recommend!

Frank Hunt

As usual I received great service at AAA. I made the appointment for an oil change on line and what a convenience that was. I was taken on time and my car was returned within an hour. I had a discount coupon mailed to me by AAA and that was a plus. I saved $17.00 Frank Hunt

Kathy Swanson

Hesitant but decided to try AAA and Mike Budan, service, to work on my truck. Will not hesitate to take it back for future service and repairs. They stood behind their work and gave me accurate timelines for the service. Nice job. Facility is nice and very accommodating.

Andrew Carlson

120 dollars LABOR To Put on a new serpentine belt.. Plus the belt was 170 total. ReallY not happy but had no choice. Will avoid all AAA car places rest of my life. My shop would of charged no more than 100 total. Very unhappy with the cost.

Jen Caruso

I have always had good service, I went in without an appointment and was out in an hour for an oil change. I also was able to use the customer car service to run an errand while I waited. They were very nice and helpful!

OC Nonaurbusiness

Called them to get info on a transaction I did 2 years prior. They were able to give me info I was looking for and were very helpful and nice on the phone. They also did a great job when they installed tires for me.

Harry Nadler

The staff was very efficient and accommodating. As new residents in SC I never knew that AAA had a car care service and was very pleasantly surprised with the value received and the entire experience.

Shateque Hacker

It was my first time ever being served in the care care center. The representative was personable and professional. Thanks for all your assistance and advice.

Deron Silva

Had my car in for an oil change. They let me know about what my car was due for. I felt like i was treated well. I would rec them to my freinds and famly.

Olivia Me

I wish you could give zero stars. We paid almost $ 1500.00 for repairs and they did such a bad job that our truck caught on fire on the way home. Yep,...

Carlton Jackson

The service was done timely and took care of the problem. AAA is the place where my wife and I take her car for all service work.

Clarissa Sawyer

I made appointments for two vehicles in the same day. They were ready for me and took my cars back right away.

Betty Robinson

Pleasant and very timely.Explaination with advice was offered and given.Thanks for good service.

Brian Maples

Broke down going threw they got me back on the road fast awesome techs and mangers!!!!

Theresa Crump

Fast, dependable, reasonable and courteous. Hit every mark!

michael murphy

I bought a car battery. The staff was very helpful.