AAA Westerville

Reviews 17

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Dorothy Hall

Andi Allen was extremely helpful in assisting us to plan our five week trip out west. We were a little slow in getting some needed information to her and she was very patient. She supplied us with three trip-tics (due to the length of the trip) and all the maps and tour books needed to help us as we travelled. She was professional and answered our questions to our satisfaction. We have already returned to briefly discuss our hoped for next trip.

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Kathy Burns Bill Hill

Went in office at 9:15 AM as a walk-in on a weekday to pay annual dues and request Euros. Receptionist called someone from the back who came out and took care of everything in a manner that demonstrated she was knowledgable with how to do things. So from a personnel/service point of view, I was satisfied. I suspect it could have been different if I had come later and there had been more customers.

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cheryl kollman

Tippy, one of the agents, was extremely helpful in giving me travel brochures for my upcoming trip to the west coast. She shared some of her own experiences with travel and was very personable. I definitely would refer people to her for travel counseling. We always appreciate the maps and travel guides from AAA, not to mention the emergency road service.

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C Shindle

Helen provided the information I needed for our trip. She was well informed, kind and helpful. The receptionist was also very professional and efficient. I have always received excellent service at this AAA location. I highly recommend it.

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Tom Murphy

Needed a trip tik for an upcoming mini-vacation. The trip tik was ready two days before it was promised, the staff were friendly and helpful, and they asked if we needed additional items such as maps and tour books. Love AAA Westerville!!

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Terry Smith

Loved it...Quick in & out. Someone asked me immediately after I entered as to what I was looking for & could they help me. They directed me to the correct area and I was in & out in less than 10 minutes. Thanks.

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James Marsch

The help desk was spot on. They led me to the package that best suited my needs and sent me on my way. We had a great trip. Thanks for the help. Jim Marsch

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Sue Long

Agent was available when I arrived at the office and handled my request quickly and efficiently. Made a purchase which I am happy with also.

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MaryKay Geiger

Hostess was very helpful and pleasant as she logged out my booklets and maps. Love having it here in Westerville with plenty of parking.

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Susan Finnegan

Love having AAA in Westerville, very convenient. I needed a triptik on very short notice and they had it ready for me in under 4 hours.

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Lauren Miller

They are always super helpful here. Depending on when you go, they tend to be understaffed. Only downside is you may have to wait.

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Victor Artigas

Always a positive, informative and helpful experience every occasion we had to use the services that AAA provides.....thank you !

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Mario Lopez

The quality service and the great disposition and professionalism of AAA Westerville office employees is always appreciated.

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Allen Head

My visit to your branch office was handled in a courteous and professional manner, as usual.

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curtis longnecker

Friendly people and staff very knowledgeable

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Dave Kelley

Stopped in to pick-up some maps. No issues.

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Michael Ann Effron

Very helpful with maps and info

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