Kia of Columbia

Category:	Used Car Dealer
Address:	710 Business Loop 70 W, Columbia, MO 65203, USA
Phone:	+1 573-442-9200
Site:	kiaofcolumbia.com
Rating:	4
Working:	8:30AM–8PM 8:30AM–6PM 8:30AM–7PM 8:30AM–8PM 8:30AM–8PM 8:30AM–7PM Closed

Location

Photos 100

Reviews 51

Stephanie Logan

I am the executive director of a non-profit and recently received a grant to purchase two vans to help provide additional services to the population we serve. What a blessing that funding was to our agency BUT I hate buying cars!! Since my staff would be driving the vehicles, I wanted them to be extremely safe vehicles and cost efficient. Kia Sedonas are very highly rated so I checked them out. I had never been to Kia. What an experience! VERY clean facility. I was greeted by the nicest woman right when I walked in the door. Novy Foland was the sales individual I worked with and he was fantastic. Very personable and made the car buying experience actually enjoyable!! I never felt rushed. Novy answered every question in detail and even showed me how to manage every detail of the new vans. His attention to detail was extraordinary and his willingness to go above and beyond was like nothing I have every experienced before. Ty Clark was the financial advisor we worked with for the sale and he was exceptional. He thoroughly explained the process and was very patient. Dan Kellar, the owner of Kia, even stopped by as we were sitting in the lobby on the day we picked up the vans and chatted with us about our experience to ensure all of our needs had been met. Kia is truly a class act! I highly recommend them and their team. Obviously, I am partial to Novy and Ty...ask for Novy. He will make sure you are taken care of and that you get the perfect vehicle for your needs.

jeri hill

Where to begin.....We purchased a 2011 Sorento on Oct. 18th for my husband, it has been almost a month and I still do not have a title, paperwork, or anything else to prove I bought this vehicle much less did rhey detail the car as they said, instead keep telling us to "come back" with excuses to follow. I have contacted our sales guy Randy multiple times in the month since we have had it, with little to no response and lots of excuses as to why we do not have the title or paperwork! I was told today by the lender they still do not have all my stubs, proof of residency, or employment verification, in which Kia had (all except 2 stubs) the day we bought the car on the 18th, the other 2 stubs by the 1st! I finally contacted corporate today, and was told the dealership stated "they were unaware of these issues and problems", but yet I have all the emails (answered and those that were never responded to) from the last month. At this point I will never again purchase a vehicle from here, as it has been a huge headache for the past month. I have no way to prove we own this vehicle, much less can I get it licensed by the 18th of this month as its supposed to be done! I am beyond upset! We love the vehicle, but the service and help has been horrible!

Dianna Schelich

Jared went above & beyond trying to get us the deal We wanted. We ended up leasing, which I was adamantly against in the beginning. He explained the process over & over and answered my questions over & over, very patiently. The finance manager, Jeffrey, was also exceptional. We were there until 9 pm on a Friday night, long after closing time. The only disappointment in the Sportage was no CD player, which none of us noticed until ready to leave with the car. But this does not affect my rating. Looking forward to a continued pleasant relationship with Columbia KIA, Jared, and staff!

Zach Smith

I bought a Jeep JK here a little while back and the sales team gave me a very fair price. But this review is more for their service dept. I have gone back a few times for oil changes and general care and the service has been excellent! Ben Webb is the man to see, he and his team are very knowledgeable, friendly, and helpful and I always leave happy. I highly recommend them to anyone, regardless of what vehicle you drive.

A Private User

I took my new to me Rondo into the service department recently due to a transmission issue. Though I did not purchase my vehicle from Head Motor Co., the service personnel were exceptionally nice and friendly! They answered all of my questions and were willing to help even if it did not gain them any buisness. I really appreciated the quick service and help and I will definitely be using their services again!

Lauren C

This is one outstanding team. Novy was so great to work with and I greatly appreciated his honesty and patience throughout the entire process. He and the team at Kia of Columbia made my car buying experience truly fantastic. Chris in Finance was equally as wonderful to work with and really streamlined the paperwork process which has saved me so much time and worry. Truly priceless. Thank you guys!

Bridgett Henderson

We bought a 2014 KIA Soul on Monday from Novy. He was very patient and professional. He answered all of our questions so that we could pick the right car for us. He also was helpful in following up with us after the sale to have a scratch repaired on the car. The other staff were very friendly as well. We are very happy with our purchase and look forward to many enjoyable miles in our car.

Thomas Stephan

Actually I am Mark Steitz... I purchased a used auto from sales person Ben Williams. Usual price haggle but always friendly and polite. Noticed hail damage after a couple days (very difficult to see). I figured I was stuck with it. Mike the sales manager made an appt and had it fixed and set me up with a loaner too. Problems happen and they did an excellent job correcting it. Bravo!

The Cherrys

A+ service from the whole group. when I went in I was greeted righr. I spoke my plan and they let me stick to it. thanks to Jared he did a fantastic job keeping me in the loop and keeping the ball rolling. I recommend head motor company they will do all they can do to get you in the vehicle you want. will be back in the future for another car.

Kelly Lansey

My overall experience at Head Motor Company was amazing! I will never forget this moment in my life when I felt so many obstacles had been stacked against me. You guys worked as a team, and came up with the best possible option for me. Thank you so much for your hard work,effort,and your dedication. Keep up the good work guys you are Awesome!

MizzouGrad1

As a single female, I have issues trusting mechanics to be honest with me due to being taken advantage of in the past in Columbia. The service department at Kia in Columbia were extremely courteous, explained everything very well, and proved themselves to be highly trustworthy. Thanks for an awesome experience in particular to Paul & Jeremy!

Marcus Johnson

My credit was killed due to it being ran over and over again, when it wasnt necessary. we were approved for car, the first time, yet wanted to look around. go to the next place, found a better deal, yet couldnt get it due to credit being over ran. Auffenburg limits credit runs to three. head will run yous a thousand times if they could...

Anthony Landreth

Just brought a car to try and trade in and was starting to look at one of the cars for sale. Serious buyer. Wanted a manual transmission. I work for a different car lot and brought the car I purchased from where I work to trade in and got told to leave the property. Had the car for several months and took plates off it.

Christina McCaw

Sean Farris and Mike Ruble were very helpful in finding us the best deal and a vehicle that would suit the needs of our family! Thanks guys for working with us, this is the second Kia we have purchased here, we will be back again! Service dept has always been great! Thanks Head Motor Company!

Sean Frame

We want to give a Thank You to our salesman (Bill Hinson) and a very big thank you to Richie B and Thank You to the owner of Kia of Columbia for doing all they could to get the car we wanted in our budget! It means a lot when they do all they can, so we leave happy and not just another sell!

Don Tennill

Ben Webb (Service Manager) is very nice. My Mom just bought a KIA Sportage and we noticed a small dink in a door trim piece and did not get back to the dealership for a about a week and Ben ordered a replacement piece and he will repair the damage once it comes in. Very good service.

goodoboy

Recently purchased a nice used vehicle for our daughter who will be going away to college. There is peace of mind knowing the attention to detail Head Motor has when they buy used cars. We will rest assure in knowing our daughter will be driving a safe vehicle.

Teresa Sagner

The Head Motor Company made it one of the best experiences ever for my first new car experience. Everyone and I mean everyone was so helpful and accommodating. They truely did give me the ZEN FEELING. Thank you to all involved. I Love my New Kia Soul +

A Private User

I recently purchased a vehicle from these guys. At first I was not happy with the experience, but they brought me back in, worked with me and made things right. I appreciate the effort put into making my car buying experience a good one. Thank you!

Karen Shearer

I purchased a Soul there on July 4 and had a GREAT experience. My salesperson was Jermaine - he was helpful and knowledgeable. He was not at all pushy and helped with all aspects of the sale. I was impressed! Thank you!

Diane Halford

The service department was great! They came out and checked out the problem and gave me a quick estimate for the repair. It was way more than I can afford, but at least I know how much I have to have for the repair.

Jeremy Jones

Great customer Service. They were able to get us into our 2012 Chevy Captiva even after other dealers had told us they would not beable to help us. Nothing but good things to say about the buying experience.

Lexi Dorsey

Garrett and Preston are absolutely amazing, They did everything they possibly could to make sure me, my mom, and my brother had new cars!! Highly recommend them

Matt Seek

Had a minor problem with my Kia Forte. Service department worked me right in and had me up and running in no time. Charged a fair price. Pleasure to deal with.

Jana Hanson

Great service! Awesome people there. And the only place I know of that has a lifetime warranty on the drive train for new vehicles. We bought a Kia Soul!

Judith Wright

Prompt attention when you arrive. Timely service. Nice waiting area. Have always been satisfied with all aspects of their Service Department.

David Driscoll

From Dan Kellar the owner to Sean in auto repair to Novy in sales....all are quality people who I gladly refer my friends too.

W. Cox

Great Staff.... Sales & Service are prompt & attentive. They put in the extra effort to make sure you are extremely satisfied.

A Private User

I was very impressed that my used Kia to came with a ten year one hundred thousand mile warranty at no additional cost to me.

Novy Foland

Went out of their way to make a deal that worked for me! Then with all the extra warranties and specials, you cannot go wrong!

Jason Head

They really took the work out of buying a car. Novy put a team to work getting me approved. I am super grateful to them all.

Jen Apoian

I had a problem with the key to my Sportage. Ben was kind, helpful and efficient. Thanks again for the swift service!

Tyler

Our 14 Sorento had an alternator go out, they had it fixed and ready for us in two days. Great service and staff.

Tobias Sol

I feel like I was treated fairly and respectfully. Everyone I spoke with was friendly and thorough. Good stuff.

Denise Tounzen

Wonderful warranty, and the staff has gone out of their way to make sure we are happy with our purchase.

Danniele Liles

bought my first car yesterday. Awesome service. Very happy with my purchase. Will be back in the future.

Exposurein

The staff at head motor was very friendly and they were very thorough answering all of our questions.

keith reiss

BOUGHT THE WIFE A KIA SORENTO!!! SHE LOVES IT AND THE STAFF IS GREAT TO DEAL WITH!!!

Alexander Rakhshan

Great experience and love the new car. Fantastic sales team and awesome dealership

Marisa Lander

The guys in service and parts took GREAT care of me!! I will ALWAYS use them!!

Brooke Lindenbusch

They were super nice and knowledgeable. Would definitely buy from them again.

Suzanne Fifer

Took a long time but they got us into the newer vehicle that we wanted.

Bill Spires

They had what I needed for my KIA, after I bugged them a few times

otis thefurry

Good service but like any dealership it is gonna cost you.

Istu Lopez

Good arrive a bit slower than I like

Kitty Ray

Works with you to find what you want.

Ada Mulkins

Thy will destroy your car

Scott Wendling

Friendly service people.

Denzell Eady Sr

Help me get a new car

Krystal Tuder

Great service

Karen Brawner

Friendly staff

Kia of Columbia

Location

Photos 100

Reviews 51

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