Category: | Credit Union |
Address: | 9201 Alaking Ct, Capitol Heights, MD 20743, USA |
Phone: | +1 888-842-6328 |
Site: | navyfederal.org |
Rating: | 3.5 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–2PM Closed |
JA
Jack Densin
Mortgages and loans are not competitive with other lenders. I have been a member for 15 yrs. They deceive young veterans by advertising themselves as a credit union. A true credit union is truly none profit unlike navy federal. There are a lot of Better Buisness Bureau complaints about there dishonest and predatory leanding practices.
KR
Krystal
The only thing they need to do with put some organize lines on the ATMs outside, 1 because it is a very bad parking lot and to get the atm and not the teller is hard. I cannot get into the line properly without hitting the curb. Also it would help cause the other vehicles do not know how to properly form a line.
CH
Chandra Washington
It is very convenient to where I live, but the drive through lines are terrible. You can not access the drive through ATM if there are lines at the drive through teller. Also, the inside is always crowded with people just standing around. IT IS TOO SMALL FOR THE AMOUNT OF CUSTOMERS RECEIVING SERVICE.
RO
Ronniesha Fauntroy
The worst experience ever since I have had navy federal.The staff very slow, I was waiting to print out my card over 30 minutes and the 2 females at the front desk could not tell me why was there such a long wait for just a print out of my card. Poor service.
AP
Aprile Richardson
I love NFCU but this branch is the WORSE navy federal I have ever been too. It is unorganized and just unprofessional over all. Unless you have hours to waste on simple task please run to the next Navy Federal.
CG
CG Natural
The lines and wait times at this credit union is ridiculous! The branch needs to expand or perhaps more tellers are desired. I guess they are trying but its really bad.
A
A Private User
This is the smallest NFCU I have ever seen and the line moves soooooooooooo slow. Be prepared to stand in a long line and wait wait wait.
DO
Dominique Harvin
The outside atm barely works. Its a big problem when I have to drive around to different atms when I live close to this one
JO
Johnesha Tyler
No matter if your line outside or inside its always a line. So plan ahead to take time off from work.
DO
Dorothy Johnson
The lines are always long no matter what time of the day. I hate this Navy Federal because of it...
CH
Chelle Bellamy
Been with them since 1984. The service has been good over the years, even through a crisis.
GA
Gail Robinson
Service is good. It would help to have a 2nd ATM outside the bank in the front of building
DO
Donnie Simms
I reported to this branch 4 times. No problems here. (People demands overrated services.)
GE
George Manuel
This is a great place to be with a family bank that cares thank navy federal
QU
Queacha Belton-Holloway
Great service. Can get busy, but staff are always professional with a smile.
ED
Edwin Anderson
Long lines, great customer service, Need a bigger branch with more tellers
MI
Michele Neal
wish they they stayed open longer hours but good other wise
HA
HAYLEN
No reason to complain..service has always been genuine
KI
Kimberly Handy
I have one word for this branch horrible
JU
juan borda
Like teke you many !!!!! Unprofessional
ME
Melvin Gilmer
Joined on friends request.... Love It
A
A Private User
VERY FRIENDLY SERVICE POLITE TELLERS.
PR
prinses_nya sherrill
This is a great bank to bank with
CA
Carol Saunders
It is always crowded & Too slow
CA
Carl Benjamin
It helps me budget my money
TI
Tiffani James
Love the customer service
ET
Ethelene Warner
Great customer service!
JU
Juan Keith
The worst ever branch !
TR
Trina Green
Great customer service
WA
Wanda johnson
It was to hard to find
VI
Victor Minor
Lynette the number
A
A Private User
Worst branch ever
TH
theodora dozier
New comer!!!!
A
A Private User
Its not here
NA
Nashawn Riley
Great place
NI
Nikita Tillman
I love them