Mountain Land Collections, Inc.

Category:	Debt Collection Agency
Address:	852 East 1050 South, American Fork, UT 84003
Phone:	+1 801-492-1596
Site:	mountainlandcollections.com
Rating:	1.9
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 1

Reviews 33

Heatherly K

This collection agency is a joke! I was part of a medical fraud case in the state of Utah and this company began to call and harass me daily on several bills that were fraudulent. They did not take the time to validate the bills and when they were asked to present the billing for validation, they refused! I spent almost six months working and waiting on them to produce legitimate bills. They could never provide the billing but continued to report them to the credit bureaus. After almost a year of battling with them, we ended up going to court to finalize this battle. They were ordered to drop the bills because they could not be legitimized by them and they were told to update the information on my credit report but do you think they did what they were ordered to do??? HECK NO! Here it is almost another year later and we are still dealing with their fraudulent practices and they have yet to update the credit rating as they were told to do. This company is simply looking for funds and they will do it in any manner necessary even if that means doing so fraudulently. They will NEVER acknowledge that they are crooked and dishonest. HONEST companies acknowledge errors when they occur. BEWARE and always ask for copies of the original billing from them so you know for sure that it is an honest debt. Due to the medical fraud happening attached to my name and SS #, I have had the pleasure of dealing with numerous collection agencies and this is the ONLY ONE that is truly DISHONEST in their dealings!

Lynn Homer

Well realizing first there a collection company explains alot. But after the harassing phone calls and the snooty bitches on the other end I thought of something. They make like 8 dollars an hour and probably rely on my taxes to feed there family. After finally going into there office to pay my debt, (which is my bad) I realized that the unprofessional conduct and repeated harassing phone calls even after i made multiple request to not call during work hours was just how they do business. Thus a collection company and there reputation. My advice is to file complaints against this company with the better business bureau. Which I did this morning. Sooner or later they will realize they cant continue to harass people and they should address people with respect

Kelsey Annette

I had recently gotten a call from mountain land collection agency regarding a med bill that I had no idea I had. The day that the first payment was to come out I had an emergency c-section and of course they freaked out like i was lying and called me the day that I got out of the hospital demanding the payment be payed that day or they were going to send me to the attorneys for collection if i didnt pay that day. i told them i couldnt afford 150 dollar a month payments at the moment and asked if i could give them $25 payments till i get back on my feet. they refused and said that 150 was the lowest they could get it. i couldnt do it so of course they sent me straight to the attorneys office. VERY BAD SERVICE, VERY RUDE AND INCONSIDERATE WORKERS.

kris peterson

I am the collections manager for Gold Cross Ambulance and have had the pleasure of working with the fine people at Mountain Land Collections. I know collection agencies get a bad rap sometimes especially by those they have to go after. I have worked with many collection agencies that are not professional or kind, but the people at Mountain Land are compassionate and caring people. They have a job to do and do it in a kind and professional way. If people would work with their creditors and be honest, they would not end up with a collection agency. Communication is the key. The only ones we turn over to outside collections are those who ignore our requests to contact us for payment arrangements or a hardship write off.

A Private User

We NEVER received a bill, a statement, or a notice in the mail. We never got a phone call to ask if we were willing to pay. This collection account suddenly appeared on my credit report. I have been disputing it since 2005. Fortunatly, TransUnion removed the account, but every year I send letters to Equifax and Experian, and will continue to do so for as long as it takes. I refuse to pay for something that I am being charged interest on, and was NEVER given the chance to pay before it got put on my credit report. Horrible people.

CAS HUN

I unfortunately have had to deal with collection agencies in the past. And I am always relieved when the case is turned over to Mountain Land. I think they are easy to work with. As long as you own up to your own bad.. whether it was during hard times and you are not trying to be dishonest by not paying a medical bill.. In the end, it is still your bill and you should rightfully pay it.

ann olsen

While the individual on the phone was more or less civil(at first), I had no idea this bill even existed until it showed up on my credit report 3yrs later. It should have been paid by medicaid. The lady said she would mark it as disputed, but then went on demanding full payment, would not work with me on the balance, and acted like I was stupid for not wanting to pay.

Tim Johnston

In one week, I have recorded at least two Fair debt collection practice violations from this company. First, attempting to threaten to pay off a debt that was past the statue of limitations, and the other was illegally attempting to process a payment without my permission.

Andrea Bake

I have tried working with them on a resolution, however each time they call with the same information and have done no research to assist me as discussed in previous conversations. I am at a loss and am unsure as to where to go from here.

Lindsey Olson

I wish I could give them negative stars because they suck that bad. Tatiyana is the rudest, most ignorant and dumbest employee I have ever talked to. Seriously. Fire her. And avoid Mountainland at all costs.

Joe Michie

I also was not informed that I owed anything until I heard from them. Nothing in the mail or email. I will attempt to settle with those I owe before I give the collection agency any of my hard earned money.

Jasmine Nicolas

Mountain Land answered all of my questions, provided me with good information about my account, and remediation plans that gave me the options I was looking for.

Craig N. Lambert

Mountain Land answered all of my questions, provided me with good information about my account, and remediation plans that gave me the options I was looking for.

Scott Young

I had a small $100 charge I had no idea about that was getting my credit score. I got it taken care of and they helped me remove the hit off my credit score.

Martin. Wilkins.

Scum of the Earth! Quinn M. Kofford and Mountainland collections are SCUMBAGS! the evilest, most vile, worthless waste of human space there is! Scum!

East Warehouse

When you need a collections agency, call Mountain Land Collections. We received great feedback from all parties involved, and received great service.

Cecil Scott

WANTED $7.50 FEE TO PROCESS CREDIT CARD FOR $60.00 GOT HUNG UP ON ADDRES. I JUST WANTED TO PAY THIS BILL GUESS THEY WILL HAVE TO WAIT FOR SNAIL MAIL

Josh Feller

so this is a Mountain Land Collections, and Kofford law, so all they want to do is get ur money lol. always record ur calls with collections people

Audrey Mckale

Everyone here is willing to work with you and listen to you and do what they can to help get everything resolved. Very friendly people!

Megan Lamb

We worked with Mountain Land Collections on two different occasions. All meetings with their staff went smoothly and professionally.

Gabriel Goshen

Not only did we put a strategy together to clear my collections, they also helped me clear the negative mark off of my credit.

Loy Vandiver

Unable to pay using the number listed on the mailer. Asking to speak to someone results in hang up.

Trevor Allen

Not the nicest company. I get that i have a debt. They could be a little more respectful though.

Sabrina Valenzuela

Called to pay a bill was transferred a total of 7 times just to get a girl with a bad attitude

Jamie Preston

I wish I could not put any stars. These people are horrible. This company is incompetant.

Westin Olsen

No letters, calls, email, faxes, warnings of any sort. Just destroyed hard earned credit.

Jordan Rosenthal

Very helpful and worked with me to create a plan that resolved the issues quickly.

Dustin Richins

Dont know how to stop calling it seems like its every 5 min all day long everyday

Charles Rudibaugh

Had a great experience with these guys. No complaints.

Martin Cepeda

Worst service ive ever had. Worst than mcdonalds.

Bubba Palmore

Terrible the worst company to do business with.

Hardin Young

The guys who work here have very small peeners

jimmy johnson

Scum o the earth.

Mountain Land Collections, Inc.

Location

Photos 1

Reviews 33

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