Category: | Insurance Agency |
Address: | 131 Rollins Ave #2A, Rockville, MD 20852 |
Phone: | +1 301-881-2253 |
Site: | statefarm.com |
Rating: | 5 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
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Kris Mahan
A big thanks to the Jimmy Reid State Farm team for providing great customer service, for many years. Just recently needed Ed Rosenthal to help me understand something rather complicated. He provided thorough, quick information that helped us to make a sound decision. We greatly appreciated it. Thank you! 8/23/17 Just traded in my old vehicle and needed to update my insurance policy, today. I want to thank Christopher Slowinski for taking the time, to work through all of the details with me. Insurance can be a complex thing, so it is important to have a good representative to work with. Actually, Chris has been our representative for some time and I appreciate that he made it quick, easy and quite painless to update coverage. Thanks so much, Chris for your assistance!
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Mark Stafford
I have been with Jimmy Reid and State Farm for 18 years. Service is excellent, rates are great. I like being with an insurance company that is a mutual insurance company not a publicly traded insurance company. A mutual insurance company is an insurance company owned entirely by its policyholders. Any profits earned by a mutual insurance company are rebated to policyholders in the form of dividend distributions or reduced future premiums. In contrast, a stock insurance company is owned by investors who have purchased company stock; any profits generated by a stock insurance company are distributed to the investors without necessarily benefiting the policyholders.
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Jim Porrino
The team that Reid has assembled takes good care of me. Earlier this year I found myself in need of 2 quotes immediately, and they responded quickly and professionally. They spared me from having to repeat visits to DC government agency offices. Lauren, in particular, saved me and she did so in a friendly, helpful manner. More recently I worked with Bridney and directly with Mr. Reid on a claim, and they both went out of their way to ensure that I received prompt, personal service, and that State Farm handled my claim appropriately. Great team all around.
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Frank Demming
I want to take this opportunity to thank Dawn Fyock and her team on being so knowledgeable on the topic of insurance. I had a question/concern about the type of insurance that is needed in townhouse and whether or not to confide in the condo association insurance as enough protection. She and her team clearly articulated the exact type of protection I need in my particular scenario. Had it not been for her expertise I would not have had the proper coverage going forward. I definitely recommend Dawn and her team for any and all of your insurance needs...
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Evo 19
I needed a specialty policy and I needed it the same day, so I called the Jimmy Reid office in Rockville, Maryland and spoke with Edward Rosenthal about what I was looking for. Within a very short time, Edward was able to find the specialty policy, get me all of the information I needed to make a decision and take payment. It is because Edward was so detailed and efficient that I was able to be insured so quickly making my day run perfectly.. Thank you again Edward, for world class service sir!
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Melanie Leszcynski
I had to make a very quick move from Oregon to Maryland and had no contacts in the area. I googled what the closest State Farm representative would be for me and Jim Reid was the first to pop up. After reviewing all of their positive feedback, I gave them a call. Edward assisted me seamlessly and took care of all my insurance needs for my move. He made it so easy for me, as I had a lot of other things to take care of. Insurance was no problem thanks to State Farm. They exceeded my expectations!!
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Stephanie Campanaro
My family has been with State Farm for well over 50 years; this company has always provided excellent customer service when we had a claim or even just a quick question. When I moved to Maryland in 2011, after such a warm welcome to the area, I chose to not only make Jim Reid my State Farm agent, but also my employer. He has taught all of us who work to him to share his passion for the insurance industry, making sure that we provide excellent customer service to every person we interact with,
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Helen Schwartz
I spent an hour at Bank of America trying to get my money back for a check I had deposited (and BoA then debited because the image was blurry on the phone app I used). Fortunately, although BoA had no record of the check, when I consulted my check register, I found a State Farm check for that amount. Edward Rosenthal was very helpful--confirming that State Farm had issued the check and arranging for them to re-issue the check. Thank you, Edward and Jimmy Reid Agency.
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Carol Schifter
I had Dawn review my policies on my home and furnishings with another company and she assured me that I had all of the necessary coverage for every possible disaster which was very reassuring. Instead of trying to sell me policies from her company, she told me I was paying a good price and should keep what I had. No one can ask for a better person to review their policies and then be honest about what they have and the cost. I highly recommend Dawn.
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Heather Graves
Dawn, Jimmy and this entire office have been a breath of fresh air for my clients and their home purchases. They are efficient, kind, welcoming, communicative, informative and detail-oriented. They are industry experts and have saved my clients so much money, time and time again. I know my clients are in good hands when they choose to work with Jimmy and Dawn. Thank you both for all of your hard work! Look forward to all that is to come!
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Patricia Bryant
Working with Ed Rosenthal at Jimmy Reid State Farm was really great. I think I understand insurance coverage (home and auto) now for the first time in 40 years. He took the time to clearly explain my new coverage with every day examples and was very happy to answer all my questions. I am looking forward to dealing with a real person for insurance rather than an unknown 800 number claims person who may or may not return phone calls.
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Cecilia Dayao
Ed Rosenthal has been handling our accounts with State Farm for years. He is very helpful when I need to make payment adjustment on our car insurances. If I know I will be short on a certain car premium for the month, I would just call him and ask if I could delay the payment for a week and all he says is "no problem!" and will note that on our account. He is very courteous and gentle mannered. He has good customer service.
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kevin cullinane
My parents and my family have had all our insurance with Jimmy and the team for decades and I completely recommend their services. In particular, Ed Rosenthal and Dawn Fyock are just tremendous. They go well above the level of service you typically see today in this intensely competitive field. It is a great relief to me that I am with this firm, which stands behind their products and is always quick to respond. Thank you!
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Jay Harris
Chris slowinski has provided service in a expeditious manor always effectively and efficiently. His follow up is exceptional. There has never been an instance where my concerns needed to be referred to Mr Reid. I almost question is there really is a Jimmy Reid. Thank you Chris I appreciate your customer service. You are truly an exceptional State Farm Representive and thank you for all jobs well done. Cynthia Harris Thanks
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Melissa Blair
I have been with State Farm over a decade and m y Rep is Ed Rosenthal. I can not say enough wonderful things about how helpful he is for me. I carry multiple policies and he helps me manage all of them. Most recently I needed to breakdown exactly what I was spending in each policy. He knows all my information at a click away and what I should be using and how I can be saving money! Thanks Ed! Melissa in Potomac
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Christine Dunford
Ed has been terrific to work with over the years. My husband and I have been a customer of State Farm for over 30 years and the best service we have had has been working with Ed over the last 5 years or so. He has been great at providing excellent customer service by problem solving for us, answering questions, promptly getting back to us, and showing us that he cares about meeting our needs. Thank you Ed!
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Alan Siefert
I have dealt with Jimmy and his staff for 15 years or more and have never been disappointed with their products, knowledge or customer service. I have multiple commercial accounts with Jimmy as well as a few of my own personal policies. There always seems to be a knowledgeable staff member on the other end of the phone eager to help. Jimmy, Bob and the rest of the staff will treat you well.
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Jeffery Verity
I whole heartedly recommend the Jimmy Reid agency. They have been very diligent and professional, and always responding in a timely fashion. When a claims situation arose, they were attentive and prompt. I especially liked the non-sales pressure approach to providing coverage reviews. They provided options, gave examples, and allowed me the ability to make the best decision for my family.
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Susanna Wiles
Ed was incredibly knowledgeable, professional and kind. Our homeowners insurance is through State Farm and Ed offered to review my auto policy to see if they could give me a good price and save on the bundle. He was honest and helpful, and took the time to explain all the terms he was using so that I would understand exactly what I was paying for. Best of all, he ended up saving me money!
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Michael OConnell
Jimmy and his team were recommended to me by my mortgage broker when I faced a challenge with my former, long term, insurance company! They stepped right up and resolved my challenges by getting me fully insured for my home and car. Chris Slowinski was particularly helpful setting me up with the car insurance, and saving me money too! Give them a chance to help you!
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Karl Kovacs
I have Anna as my agent in this office and she has been very helpful and is always quick to respond to my questions. Anna is particularly knowledgeable and very professional. Nobody likes paying a lot for car insurance, but when you get quality service like this, you get more for your money. How many can say they trust their insurance agent? I trust Anna.
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Christine Dunford
Chris Slowinski is the agent who handled my last couple of requests when I needed some help from this office. He was very efficient, helpful and easy to work with. He solved our problem in a very timely manner and turned what could have been a painful process into a satisfying process. Thank you Chris for showing me what customer service looks like!
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Marta121211
The service and rates I got from this company were excellent. Chris clearly explained the most advantageous ways to get proper coverage for the car and the home. He took the time to assess the property and indicate additional coverage that I have not thought about before. In all, I highly recommend this firm for all your insurance needs.
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Desi Austin
I have been a part of the Jimmy Reid State Farm family for over three decades. Words cannot describe my ultimate satisfaction with their responses to my insurance needs. I especially love working with Ed Rosenthal who raises the bar on customer relations. Thanks again Ed and I am certainly looking forward to our continued relationship.
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Danny Kim
I needed some documents from State Farm, and Bridney J Andino was more than happy to help me retrieve those documents I needed for a claim. She was very courteous and helpful throughout the process, and helped in every way possible. It was a great experience dealing with Bridney, and I highly recommend her to help with any services.
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Chau N
State Farm and especially Bridney provided exceptional customer service to me, especially in a time when we were very much in need of home insurance. Her prompt, knowledgeable and friendly service made getting the quotes and our combined policy through State Farm a pleasant experience indeed - thanks, Bridney and Jimmy Reid team!
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Tom Or Robin
Very helpful agency. Each year Bank of America sends me the same request about having Condo Insurance coverage. A short email to Bob Fisher at Jimmy Reid Agency is all it takes. Not only do they get the evidence of our Condo Association coverage to Bank of America but I get an email copy certificate for my records. Well done.
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Jorge Requena
I would like to thank Anna Greenberg for her kind, friendly and efficient support in the process of reviewing and updating my policies. She was very clear in explaining the options available, she followed up promptly with the questions that I had. As a result, I was able to update my policies promptly. I highly recommend her.
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TaShiba Jones
I appreciate being able to work with Bob. I was given his information from our mutual client, however, he took the initiative to reach out to me first. He was prompt and did not hesitate to provide me the information that was requested from the client. I wish there were more agent like Bob :-). A pleasure to have worked with.