DuPage Credit Union

Category:	Credit Union
Address:	790 Royal St George Dr, Naperville, IL 60540, USA
Phone:	+1 630-428-3440
Site:	dupagecu.com
Rating:	3.9
Working:	9AM–5PM 9AM–5PM 1–5PM 9AM–5PM 9AM–6PM 9AM–1PM Closed

Location

Photos 8

Reviews 10

Rakesh Jain

Welcome to Dupage CU branch at Naperville!!! 25 minute just to deposit cash and that too when I was the only customer in branch!!! Walked in this afternoon to deposit cash, found both tellers busy assisting customers at drive through window. No acknowledge or whatsoever even after standing there for good 10 minutes. After 10 minutes one teller said "be right with you" but another 5 minutes passed, no one came to help! Finally she came and directed me to fill shared branch transaction slip. By the time I came with filled slip in less than 1 minute, she already disappeared and I found her again at drive through window and second teller was not at all visible. Again good 10 minutes passed and suddenly 3 tellers appeared from nowhere as if they were just hired off the street to help customers since now there were 4 customers in line including me! I never had such terrible experience in my past 5 years association with Credit Union, that to just deposit/withdraw cash in branch. Usually I found it takes less than 5 minutes to complete transaction in any other branches of shared CU unless there is long queue. Good luck guys and keep spare time in mind when you do visit here!!

A Private User

My daughter was searching for a used car recently with a credit score near 800. The dealers offered her ridiculously high interest rates. A friend suggested checking with a credit union as often have better options. Working with DuPage Credit Union in the past, we called to find out that there was a March special of 1.9% financing!!! Sure beat the 30% that a dealer had offered! My daughter joined DCU, applied and was approved within 24 hours. She loves her car and the folks who helped make it happen!

Robby Vee

I have spoken with DPCU multiple times. There is only one person that is actually pleasant to speak with. Every other time I have spoken to somebody, they were rude and downright ignorant to speak with. I returned a phone call to the DPCU after receiving a voice mail with a question that they had for me. When I called back, the woman I spoke with made it seem like I was disrupting her. Sorry for giving you my business! I will take it elsewhere...

Randy Foege

Been banking here since like forever! (more than 15 years). The employees are ALWAYS pleasant. Their web services are sometimes a heartbeat behind cutting edge but get this...When I have complained to their IT person that talks to customers, they listen and ACTUALLY have improved their online stuff pretty quickly. Try that at a giant bank.

Grimmkeer

Excellent place for college students to open an account. I recommend it to other students strapped for cash, as you only need 5 dollars in the savings to keep your account open, and there are no fees unless you accidentally take out more than you have. Good service, no hassles.

Robin Sheffield

No complaints here -- but now limit usage of them since they dumped FDIC. Sorry folks. Not buying the private-insurer thing. Other than that, I have had accounts with them since 1999.

Aravind Mohan raja

Very friendly. Lowest intrest rates you can get. All you need is that u live in dupage county. Good hospitality by the branch Manager

Charles Whittaker

Friendly staff but quite conservative. Definitely a Naperville bank, not so much a credit union.

D Moszur

All services easily accessed and are excellent! Love DPCU!

A Private User

Helped me with my mortgage. Good service.